Description JOB SUMMARY The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and ...
New
Description JOB SUMMARY The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and ...
New
Collection Manager
Bedford Heights, OH · On-site
Job Type Full-time Description JOB SUMMARY The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the ...
Collection Manager
Bedford Heights, OH · On-site
Job Type Full-time Description JOB SUMMARY The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the ...
Collection Manager
Bedford Heights, OH · On-site
Description JOB SUMMARY The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and ...
New
Collection Manager
Bedford Heights, OH · On-site
Description JOB SUMMARY The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and ...
New
Collection Manager
Bedford Heights, OH · On-site
Description: JOB SUMMARY The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and ...
New
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Collection Manager
Bedford Heights, OH · On-site
Description: JOB SUMMARY The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and ...
New
Collection Clerk
Berea, OH · On-site
$25 - $28/hr
A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new ...
Collection Clerk
Berea, OH · On-site
$25 - $28/hr
A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new ...
Collection System Operator
Ravenna, OH · On-site
$24.97 - $28.65/hr
Description Description Incumbent is responsible for the operation, maintenance, and monitoring of the pump stations, associated equipment, gravity and pressure mains in the collection system.
Collection System Operator
Ravenna, OH · On-site
$24.97 - $28.65/hr
Description Description Incumbent is responsible for the operation, maintenance, and monitoring of the pump stations, associated equipment, gravity and pressure mains in the collection system.
Collection Systems Technician
Cleveland, OH · On-site
Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...
Collection Systems Technician
Cleveland, OH · On-site
Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...
Collection Systems Technician
Cleveland, OH · On-site
Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...
Collection Systems Technician
Cleveland, OH · On-site
Conducts field investigations in sewer collection systems * Installs flow meters into sewer pipes * Conducts sewer smoke and dye testing * Collect field data during field investigations * Participate ...
Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...
Experience with performing data collection on building systems (HVAC, refrigeration, point of sale). * Preferable but not essential to have additional experience with IoT devices. ESSENTIAL DUTIES ...
Collection Representative I
Middleburg Heights, OH · On-site
$15/hr
About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies in the United States. We've created what we believe is a superior business model - combining ...
Collection Representative I
Middleburg Heights, OH · On-site
$15/hr
About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies in the United States. We've created what we believe is a superior business model - combining ...
Collection Representative I
Cleveland, OH · On-site
$15/hr
About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies in the United States. We've created what we believe is a superior business model - combining ...
Collection Representative I
Cleveland, OH · On-site
$15/hr
About the Organization McCarthy, Burgess and Wolff (MB&W) is one of the largest collection agencies in the United States. We've created what we believe is a superior business model - combining ...
Collections Manager
Cleveland, OH · On-site
The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.
Collections Manager
Cleveland, OH · On-site
The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.
The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.
The Collection Manager will be responsible for leading and managing the collections process, minimizing delinquency and bad debt, optimizing cash flow, and maintaining strong client relationships.
The Home Health Billing and Collection Specialist ensures that the patient accounts are handled in compliance with Interim Healthcare's policy and regulatory standards. What we offer our Home Health ...
The Home Health Billing and Collection Specialist ensures that the patient accounts are handled in compliance with Interim Healthcare's policy and regulatory standards. What we offer our Home Health ...
The Home Health Billing and Collection Specialist ensures that the patient accounts are handled in compliance with Interim Healthcare's policy and regulatory standards. What we offer our Home Health ...
The Home Health Billing and Collection Specialist ensures that the patient accounts are handled in compliance with Interim Healthcare's policy and regulatory standards. What we offer our Home Health ...
Data Collection Representative
Aurora, OH · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Aurora, OH · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Cleveland, OH · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Cleveland, OH · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Aurora, OH · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Aurora, OH · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Cleveland, OH · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Data Collection Representative
Cleveland, OH · On-site
Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects require collection of items in these store aisles. Equal Employment Opportunity ...
Credit and Collections Specialist
Medina, OH · On-site
$19.25 - $25.75/hr
You will ensure the timely collection of outstanding payments from customers while maintaining positive relationships. Additionally, you will provide exceptional customer service and support to ...
Credit and Collections Specialist
Medina, OH · On-site
$19.25 - $25.75/hr
You will ensure the timely collection of outstanding payments from customers while maintaining positive relationships. Additionally, you will provide exceptional customer service and support to ...
Collection information
See Cleveland, OH salary details
$9.78 - $11.55
2% of jobs
$11.55 - $13.33
3% of jobs
$13.33 - $15.11
14% of jobs
$15.58 is the 25th percentile. Wages below this are outliers.
$15.11 - $16.89
22% of jobs
The median wage is $17.73 / hr.
$16.89 - $18.66
19% of jobs
$20.41 is the 75th percentile. Wages above this are outliers.
$18.66 - $20.44
15% of jobs
$20.44 - $22.22
6% of jobs
$22.22 - $24
5% of jobs
$24 - $25.77
4% of jobs
$25.77 - $27.55
4% of jobs
$27.55 - $29.33
4% of jobs
$9
$19
$29
How much do collection jobs pay per hour?
As of Aug 29, 2026, the average hourly pay for collection in Cleveland, OH is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $22.36 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?
To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?
Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.
What is the difference between Collection vs Customer Service Representative?
| Aspect | Collection | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; sometimes certifications in debt collection | High school diploma; customer service training often preferred |
| Work Environment | Call centers, debt collection agencies, financial institutions | Retail stores, call centers, corporate offices |
| Industry Usage | Finance, banking, healthcare | Retail, telecommunications, hospitality |
| Common Search/Comparison | Yes | Yes |
Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.
What is a career in collections?
A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists often communicate with debtors via phone, email, or written correspondence, and may use collection software to track accounts. The role requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Cleveland, OH?
The most popular types of Collection jobs in Cleveland, OH are:
What are popular job titles related to Collection jobs in Cleveland, OH?
For Collection jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Cleveland, OH look for?
The top searched job categories for Collection jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Collection jobs?
Cities near Cleveland, OH with the most Collection job openings:
Collection Manager
Bedford Heights, OH
Pella Windows and Doors by Gunton Corporation
Full-time
Posted 3 days ago
New
Job description
Description
JOB SUMMARY
The Collection Manager provides primary collection support to all Gunton Corporation Divisions across multiple states. They will work alongside the collection team and division manager to ensure a successful process.
GENERAL RESPONSIBILITIES
- Call on, find solutions, and collect on past due accounts
- Collection activities can include, but are not limited to: generating letters, making telephone calls, and supporting legal action
- Use multiple software to maintain a consistent workflow and an effective collections process
- Run an AR portfolio, staying up to date with changes
- Ability to run reports related to the collections process
- Additional duties as assigned by the manager
REPORTING RELATIONSHIP
- Reports to Corporate Credit Manager
MINIMUM QUALIFICATIONS
- Previous collections experience
- Must be willing to work in office
PREFERRED QUALIFICATIONS
- College degree
- Previous credit experience
- Previous managerial experience
Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.