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Collection Jobs in Hamilton, OH (NOW HIRING)

Rent-A-Center

Collection Specialist

Cincinnati, OH · On-site

$17 - $19/hr

MUST HAVE A VALID DRIVERS LICENSE WITH A GOOD DRIVING HISTORY. We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are ...

Rent-A-Center

Collection Specialist

Cincinnati, OH

$17 - $19/hr

MUST HAVE A VALID DRIVERS LICENSE WITH A GOOD DRIVING HISTORY. We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are ...

Rent-A-Center

COLLECTION SPECIALIST

Hamilton, OH

$17 - $19/hr

We are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great ...

Rent-2-Own

COLLECTIONS/SALES MANAGER

Lebanon, OH

Maintain control during the collection process when customer's payments become late * Meet daily, weekly, and monthly collection goals * Provide outstanding customer service over the phone, at the ...

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Collection information

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How much do collection jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for collection in Hamilton, OH is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.49 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Manager or Debt Recovery Director, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What jobs pay 4000 a week without a degree?

In collection roles, high earnings of $4,000 or more per week are uncommon without specialized skills or experience. Typically, such income levels are associated with sales positions, real estate, or entrepreneurial ventures that rely on commissions, rather than traditional collection jobs which usually pay hourly or salary-based wages. Achieving this income often requires extensive experience, a strong network, or performance-based incentives.

What is a career in collections?

A career in collections involves managing the process of recovering overdue payments from customers or clients. Collection specialists typically communicate with debtors via phone, email, or written correspondence, and may use collection software or tools to track accounts. The role often requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What jobs pay 700 a day?

In the collection field, high-paying roles such as senior debt collectors or specialized recovery agents can earn around $700 per day, especially with experience and performance bonuses. These positions often require strong negotiation skills, industry knowledge, and sometimes certification, and may involve working in high-pressure environments or with large accounts.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
More about Collection jobs
What are the most commonly searched types of Collection jobs in Hamilton, OH? The most popular types of Collection jobs in Hamilton, OH are:
What are popular job titles related to Collection jobs in Hamilton, OH? For Collection jobs in Hamilton, OH, the most frequently searched job titles are:
What job categories do people searching Collection jobs in Hamilton, OH look for? The top searched job categories for Collection jobs in Hamilton, OH are:
What cities near Hamilton, OH are hiring for Collection jobs? Cities near Hamilton, OH with the most Collection job openings:
Collection jobs near you
Infographic showing various Collection job openings in Hamilton, OH as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.
Agency Collection Representative

Agency Collection Representative

Great American Insurance Group

Cincinnati, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

54th of 281 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Great American's Property & Casualty Finance Division oversees all accounting and financial reporting for American Financial Group and Great American Insurance Group.
The Financial Division is looking for an Agency Collections Representative to join our Specialty Accounting team. This position is based out of the downtown Cincinnati office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely. Core in-office days are Tuesday-Thursday, with the fourth day determined by business needs.
Essential Job Functions and Responsibilities
  • Administers accounts payable, accounts receivable, and direct billing operations by ensuring accurate invoices, payment processing, and financial reconciliation.

  • Participates in resolving stakeholder inquiries and disputes related to billing discrepancies, aged receivables, and account reconciliation.

  • Prepares financial reports and registers, maintaining accuracy and completeness of accounting records.

  • Analyzes policy data and company guidelines to support resolution of outstanding balances and assist in determining appropriate collection action.

  • Coordinates with internal departments and third-party collection agencies to assist with recovering outstanding balances and processing uncollectible debt write-offs.

  • Assists in negotiating payment plans or settlements with clients to facilitate debt recovery.

  • Performs other duties as assigned.

Job Requirements
  • High School Diploma or equivalent experience.

  • Generally, a minimum of 3 years of experience in insurance collections, agency billing, or related financial support operations.

  • Demonstrates attention to detail, organizational skills, and problem-solving abilities.

  • Experience with Microsoft Excel preferred

Business Unit:
Property & Casualty Finance
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

What Great American Insurance Group employees say

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