Credit & Collections Specialist
$45K - $52K/yr
$45K - $52K/yr
Gahanna, OH · On-site
$17 - $19/hr
Be Seen First
Columbus, OH · On-site
$27.01/hr
Columbus, OH · On-site
$60K/yr
Columbus, OH · On-site
$60K/yr
$50K - $60K/yr
$16.25 - $22.50/hr
$17.75 - $22.25/hr
Columbus, OH · Remote
$38K - $40K/yr
Columbus, OH · On-site
$16.50 - $21.25/hr
The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.
As a collection agent, your job is to contact debtors and attempt to negotiate a payment plan or settlement for loans overdue or delinquent accounts. You have to follow all policies and procedures that allow you to collect the debt legally. Therefore, knowing what is permissible under the Fair Debt Collection Practices Act is vital to your job performance. It’s important to be able to empathize with debtors while firmly maintaining that the debt must needs settling. Other responsibilities include setting up and negotiating payments and accepting payments via mail, over the phone, or online.

Salary range: $80,000 - $110,500
The majority of Collections Director salaries across the United States currently range between $80,000 (25th percentile) and $110,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job postings on ZipRecruiter, the Collections Director job market in the United States is active, with some companies hiring.
Salary range: $71,000 - $100,000
The job duties of a credit and collections manager involve overseeing credit and collections operations for a company or organization. In this career, your responsibilities include running credit checks on each customer, client, or vendor to assess the risk involved in a loan, credit, or other financial agreement. You establish metrics for evaluating risk, and you maintain documentation for each of the accounts under your management. You also set limits on the amount of credit. If a customer builds too much debt, the credit and collections manager initiates collections proceedings. You also ensure quality customer service and approve reimbursement when necessary.
Salary range: $90,000 - $100,000
The majority of Collection Team Lead salaries across the United States currently range between $90,000 (25th percentile) and $100,000 (75th percentile) annually. Most people working in this role make similar salaries regardless of skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Collection Team Lead job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $40,500 - $65,500
A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.
Salary range: $34,500 - $61,500
A collections officer collects debts on behalf of a company or organization. As a collections officer, you work with delinquent accounts and attempt to collect payment from the debtors. You follow all legal processes necessary to collect the amount owed, which may include taking legal action against the borrower. Your job duties may require you to locate and contact the debtors and make personal visits to collect payment. Qualifications for this career include investigative experience and excellent negotiation skills.
Salary range: $37,500 - $59,500
The majority of Debt Collection Specialist salaries across the United States currently range between $37,500 (25th percentile) and $59,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Debt Collection Specialist job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $43,500 - $58,000
The majority of Credit Collection Specialist salaries across the United States currently range between $43,500 (25th percentile) and $58,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Credit Collection Specialist job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $38,500 - $56,000
The majority of Collection Administrator salaries across the United States currently range between $38,500 (25th percentile) and $56,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Collection Administrator job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $38,000 - $54,500
As a commercial collections specialist, your primary responsibilities include monitoring accounts and corresponding with customers about accounts. You provide customer service for processing customer refunds, resolving client discrepancies, and collecting on past due accounts. Your other duties include checking account debt, skip tracing to find clients, collecting payments for account balances, and addressing defaulted accounts. You aim to reduce outstanding accounts.
Salary range: $43,500 - $53,000
The majority of Credit and Collections Representative salaries across the United States currently range between $43,500 (25th percentile) and $53,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Credit and Collections Representative job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $37,000 - $50,000
Collections specialists work in a company’s accounting and billing departments to collect overdue bills from a client or customer. When bills fall into delinquency, a collections specialist reviews the accounts and contacts the clients or vendors to work out a payment plan with accounts receivable. The debt that is owed to the company may be passed on to a bank, a debt counselor, or an external third-party collector. In some cases, a collections specialist will work with credit or a bank loan to ensure payment is made.
Salary range: $33,500 - $49,500
The majority of Collection Coordinator salaries across the United States currently range between $33,500 (25th percentile) and $49,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Collection Coordinator job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $36,000 - $49,500
The majority of Collection Technician salaries across the United States currently range between $36,000 (25th percentile) and $49,500 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Collection Technician job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $34,000 - $49,000
A skip tracer is a type of private investigator whose job it is to seek out people who have skipped town for a number of reasons. Various people can perform the duties of a skip tracer, including bounty hunters, private investigators, bail bonds workers, and collections agents. Skip tracers research public records and other databases to locate a person who has gone missing, and then attempts to return that person to the jurisdiction. Skip tracers often use different methods of investigation to find people, such as calling known associates, looking up credit records, and traveling to interview people.
Salary range: $35,000 - $48,000
The majority of Collections Associate salaries across the United States currently range between $35,000 (25th percentile) and $48,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Collections Associate job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $33,500 - $48,000
The majority of Collections Assistant salaries across the United States currently range between $33,500 (25th percentile) and $48,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Collections Assistant job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $34,000 - $45,000
The job of a credit collector is to locate and contact customers with delinquent or unpaid bills and convince them to pay. Your responsibilities in this career are to perform research to locate the customer, find the proper contact information, and call them to discuss how they can pay back their debts. You may be authorized to negotiate timeframes and payment plans, assess any mitigating circumstances, and pass on other billing issues or invoices to your supervisors. After negotiating and confirming the plan, you may need to do follow-up calls to ensure the debtor continues their payments.
Salary range: $34,000 - $44,000
The majority of Collections Representative salaries across the United States currently range between $34,000 (25th percentile) and $44,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Collections Representative job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $40,000 - $44,000
The majority of Mortgage Collector salaries across the United States currently range between $40,000 (25th percentile) and $44,000 (75th percentile) annually. Most people working in this role make similar salaries regardless of skill level, location and years of experience. Based on recent job postings on ZipRecruiter, the Mortgage Collector job market in the United States is somewhat active, with a few companies hiring.
Salary range: $33,500 - $44,000
The majority of Collections Clerk salaries across the United States currently range between $33,500 (25th percentile) and $44,000 (75th percentile) annually. This moderate range of salaries suggests pay in this role will be consistent, regardless skill level, location and years of experience, though some advancement is possible. Based on recent job posting activity on ZipRecruiter, the Collections Clerk job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.
Salary range: $30,000 - $42,500
A collections agent specializes in recovering debts for a collection agency. In this career, you typically focus on either personal debt or business debt, but generalized debt collection is an option. Your job duties include making calls to obtain money as payment and helping individuals through the collections process. Because you handle debt and money, collections agents must be aware of the laws and follow strict regulations about loans. Qualifications for this career include active listening skills and advanced knowledge of laws related to loans. You should also have experience working with personal or business finances.
Salary range: $32,000 - $41,500
The job of a debt collector is to collect on a debt that a person owes, like a late credit card or mortgage payment. They often work for a debt collection agency or for a creditor who is seeking a debtor. Their duties may entail finding the debtor, contacting them by phone or mail, and negotiating payments. Debt collection is regulated by the federal government. Collection agencies may use internal collectors or contract out to another firm.
Salary range: $32,500 - $36,000
The majority of Loan Collector salaries across the United States currently range between $32,500 (25th percentile) and $36,000 (75th percentile) annually. Most people working in this role make similar salaries regardless of skill level, location and years of experience. Based on recent job posting activity on ZipRecruiter, the Loan Collector job market in the United States is not very active as few companies are currently hiring for this role. You can try exploring related titles to find jobs with more active opportunities.