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Collection Jobs (NOW HIRING)

Monitor collection performance: Tracks daily activities, account status, and recovery metrics to ensure targets are met and issues are addressed promptly. * Ensure regulatory compliance: Applies ...

SOS International LLC (SOSi) is seeking an Collection Manager (ISR) to support our customer in McDill AFB, Florida. Essential Job Duties * Translate received requirements into discipline-specific ...

Job Title Mid Collection Manager Location Huntsville, AL 35649 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance ...

Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection. * Monitors staff and recommends telephone techniques used by Collector.

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Job Title Mid Collection Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance Required ...

The Collection Manager will play a critical role in planning, coordinating, and managing intelligence collection efforts to support the wing's Analysis & Exploitation Teams (AETs), air component ...

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Collection information

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How much do collection jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day often include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain executive positions. These roles typically require advanced education, certifications, extensive experience, and often involve high-stakes environments or specialized skills. Freelance consultants or contractors in fields like IT, finance, or engineering may also achieve such earnings with significant expertise and client demand.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as collections managers or debt recovery directors, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of industry regulations, with compensation influenced by the size of the organization and geographic location.

What job makes $10,000 a month without a degree?

In collection roles, high earnings of $10,000 or more per month are uncommon without specialized experience or certifications. Typically, such income levels are associated with executive, sales, or entrepreneurial positions rather than standard collection jobs, which usually offer lower base salaries plus commissions or bonuses. Success in high-earning collection roles often depends on strong negotiation skills and a proven track record.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often requiring strong communication and negotiation skills. Collection specialists typically work with financial institutions or companies, using tools like collection software, and may need certifications such as the Certified Collection Professional (CCP). The job often involves a structured schedule and adherence to legal regulations governing debt collection practices.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What cities are hiring for Collection jobs? Cities with the most Collection job openings:
What are the most commonly searched types of Collection jobs? The most popular types of Collection jobs are:
What states have the most Collection jobs? States with the most job openings for Collection jobs include:
Infographic showing various Collection job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Full-time

Medical, Retirement, PTO

Posted 2 days ago


Job description

BTS is seeking a Collection Manager (Jr) to join the team in Quantico, VA.

Overview:

Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products. Collaborates across the IC to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer.

Required Education, Experience, & Skills:

  • Desired Experience: Minimum 3 years of experience conducting analysis relevant to the specific labor category, with at least a portion of the experience within the last 2 years.
  • Desired Education: Bachelor’s degree in an area related to the labor category from a college or university accredited by an agency recognized by the U.S. Department of Education. An additional 4 years of experience in the specific labor category, for a total of 7 years of experience in the specific labor category, may be substituted for a Bachelor’s degree.

What you'll bring:

  • A working knowledge of the concepts involved in the specific functions outlined in the specified job description.
  • Be knowledgeable of and demonstrate the ability to apply IC and DoD classification guidelines and procedures.
  • The ability to work semi-independently with oversight and direction.
  • The ability to use logic when evaluating and synthesizing multiple sources of information. The understanding of interpreting analysis to include, but not limited to, its meaning, importance, and implications. The ability to defend analytic judgements with sound, logical conclusions and adapt analytic judgments when presented with new information, evolving conditions, or unexpected developments.
  • The ability to produce timely, logical, and concise analytic reports, documents, assessments, studies, and briefing materials in formats including Microsoft Office tools (e.g. Excel, Word, PowerPoint, etc.), electronic / soft copy matrices and / or web-enabled formats.
  • The ability to communicate complex issues clearly in a concise and organized manner both verbally and non-verbally, with strong grammar skills. Demonstrate proficiency using Microsoft Office tools.
  • The ability to develop structured research including, but not limited to, obtaining, evaluating, organizing, and maintaining information within security and data protocols.
  • The ability to recognize nuances and resolve contradictions and inconsistencies in information.
  • Working knowledge using complex analytic methodologies, such as structured analytic techniques or alternative approaches, to examine biases, assumptions, and theories to eliminate uncertainty, strengthen analytic arguments, and mitigate surprise. Structured analytic techniques include, but not limited to, Analysis of Competing Hypotheses, Devil’s Advocacy, High-Impact / Low-Impact Analysis, Red Team Analysis and Alternative Futures Analysis.
  • The understanding of intelligence collection capabilities and limitations, to include but not limited to, technical sensors / platforms and human intelligence sources related to the labor category.
  • The understanding of evaluating collected intelligence reporting, engaging with collection managers, and developing collection requirements.
  • Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products. Collaborates across the IC to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer.

  • Evaluates the efficiency and effectiveness of multi-INT collection against requirements; and the execution of collection plans and strategies to generate reliable and valid intelligence to customers.

  • Assesses the value of collected intelligence versus the customers’ need(s) and decision making.

  • Uses statistical, algorithmic, mining and visualization techniques to find and interpret ISR data sources. Manages large amounts of data, ensures data consistency, produces visualizations and develops models to report findings.

  • Assists developing methods and criteria to evaluate whether collection requirements been satisfied, using Measures of Effectiveness (MOEs), Measures of Performance (MOPs), responses to collection plans and strategies, and others, and produces feedback of findings.

  • Identifies collection gaps, related trends and opportunities; assesses collection options, tests assumptions, and produces judgements, recommendations and solutions to refine collection. Produces analyses identifying gaps in collections methods, and models future intelligence collection scenarios for Collection Strategists, Intelligence Planners, and Collection Enterprise Architects.

  • Demonstrates proficiency conducting statistics and using statistical packages such as, but not limited to, Matlab, SPSS, SAS, S-PLUS, or R. Graduate of an in-residence DoD / IC collection management course.

What you'll do:

  • Receive and analyze intelligence requirements.
  • Determine resource availability and capacity.
  • Research, develop, draft, coordinate, monitor, and task collection requirements.
  • Develop and activate Multi-INT collection strategies to provide most complete approach to intelligence gaps.
  • Design various operational activities, propose recommendations, and identify pros and cons of various operational scenarios.
  • Apply various technical collection systems, independently and collectively, to address intelligence collection requirements.
  • Evaluate reporting.
  • Identify unsatisfied and new intelligence requirements in collaboration with all source analysts.
  • Update collection planning.
  • Provide on-site support to all source intelligence analysis by submitting requirements for Human Intelligence (HUMINT), Signals Intelligence (SIGINT), Geospatial Intelligence (GEOINT), Measurement and Signals Intelligence (MASINT), and Open-Source Intelligence (OSINT) collection.
  • Plan and coordinate the full range of blended operations and support activities for one or more Continental United States (CONUS) and/or Outside CONUS (OCONUS) operations.
  • Provide in-depth research on existing operations, and intelligence assessments based on all source information.
  • Collaborate with legal, technical, analytic, counterintelligence, and other Government components to ensure the integrity of ongoing operations.
  • Provide operational guidance for ongoing operations.
  • Brief leadership on the status of the operations.

Company Overview:

BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers’ lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives.

We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich people’s lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks.

BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.