BTS is seeking a Collection Manager (Jr) to join the team in Quantico, VA. Overview: Applies intelligence collection systems and capabilities to inform intelligence consumers of collection ...
New
BTS is seeking a Collection Manager (Jr) to join the team in Quantico, VA. Overview: Applies intelligence collection systems and capabilities to inform intelligence consumers of collection ...
New
BTS is seeking a Collection Manager (Jr) to join the team in Quantico, VA. Overview: Applies intelligence collection systems and capabilities to inform intelligence consumers of collection ...
New
West Valley City, UT · On-site
$22.26 - $26.86/hr
A Collection Coordinator provides day-to-day support for the Credit Department, assisting as a liaison between both external and internal customers. Collection Coordinators are responsible for ...
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West Valley City, UT · On-site
$22.26 - $26.86/hr
A Collection Coordinator provides day-to-day support for the Credit Department, assisting as a liaison between both external and internal customers. Collection Coordinators are responsible for ...
Monitor collection performance: Tracks daily activities, account status, and recovery metrics to ensure targets are met and issues are addressed promptly. * Ensure regulatory compliance: Applies ...
Monitor collection performance: Tracks daily activities, account status, and recovery metrics to ensure targets are met and issues are addressed promptly. * Ensure regulatory compliance: Applies ...
Hampton, VA · On-site
Collection Manager LCAT: Expert Location: Joint Base Langley-Eustis (JBLE), Hampton, Virginia / On-site Office: U.S. Air Force Air Combat Command Required clearance: TS/SCI, ability to pass a ...
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Hampton, VA · On-site
Collection Manager LCAT: Expert Location: Joint Base Langley-Eustis (JBLE), Hampton, Virginia / On-site Office: U.S. Air Force Air Combat Command Required clearance: TS/SCI, ability to pass a ...
SOS International LLC (SOSi) is seeking an Collection Manager (ISR) to support our customer in McDill AFB, Florida. Essential Job Duties * Translate received requirements into discipline-specific ...
SOS International LLC (SOSi) is seeking an Collection Manager (ISR) to support our customer in McDill AFB, Florida. Essential Job Duties * Translate received requirements into discipline-specific ...
Mooresville, AL · On-site
Job Title Mid Collection Manager Location Huntsville, AL 35649 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance ...
Mooresville, AL · On-site
Job Title Mid Collection Manager Location Huntsville, AL 35649 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance ...
Salt Lake City, UT · On-site
$22.26 - $26.86/hr
Collection Coordinators are responsible for managing a group of designated customer accounts, ensuring the customers are adhering to their credit terms, while providing quality customer service ...
Salt Lake City, UT · On-site
$22.26 - $26.86/hr
Collection Coordinators are responsible for managing a group of designated customer accounts, ensuring the customers are adhering to their credit terms, while providing quality customer service ...
Las Vegas, NV · On-site
$25/hr
Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection. * Monitors staff and recommends telephone techniques used by Collector.
Las Vegas, NV · On-site
$25/hr
Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection. * Monitors staff and recommends telephone techniques used by Collector.
Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection. * Monitors staff and recommends telephone techniques used by Collector.
Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection. * Monitors staff and recommends telephone techniques used by Collector.
Memphis, TN · On-site
$15 - $19.75/hr
The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...
Memphis, TN · On-site
$15 - $19.75/hr
The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...
Memphis, TN · On-site
$15 - $19.75/hr
The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...
Memphis, TN · On-site
$15 - $19.75/hr
The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...
Overview BLUEHAWK is seeking a HUMINT Collection Manager (Mid) to support strategic CI-HUMINT collection management, intelligence oversight, operational assessments, and collection requirements ...
Overview BLUEHAWK is seeking a HUMINT Collection Manager (Mid) to support strategic CI-HUMINT collection management, intelligence oversight, operational assessments, and collection requirements ...
Nashville, TN · On-site
Documents all collection activities, communications with payers, and status updates on the patient's account within the EMR system clearly and accurately. * Reports common denial codes and collection ...
Nashville, TN · On-site
Documents all collection activities, communications with payers, and status updates on the patient's account within the EMR system clearly and accurately. * Reports common denial codes and collection ...
Tampa, FL · On-site
Job Title Mid Collection Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance Required ...
Tampa, FL · On-site
Job Title Mid Collection Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance Required ...
The Collection Manager will play a critical role in planning, coordinating, and managing intelligence collection efforts to support the wing's Analysis & Exploitation Teams (AETs), air component ...
The Collection Manager will play a critical role in planning, coordinating, and managing intelligence collection efforts to support the wing's Analysis & Exploitation Teams (AETs), air component ...
Tampa, FL · On-site
Overview The Intelligence Collection Manager position is a full-time position supporting the J39 Information Operations Directorate by identifying, validating, and coordinating collection ...
Tampa, FL · On-site
Overview The Intelligence Collection Manager position is a full-time position supporting the J39 Information Operations Directorate by identifying, validating, and coordinating collection ...
Title: Senior HUMINT Collection Manager Location: Washington, DC Clearance: TS/SCI w/CI polygraph Responsibilities: * Collaborates with collection requirements managers, analytic elements, and ...
New
Title: Senior HUMINT Collection Manager Location: Washington, DC Clearance: TS/SCI w/CI polygraph Responsibilities: * Collaborates with collection requirements managers, analytic elements, and ...
New
Annapolis, MD · On-site
$216K - $271K/yr
Job Brief Collection management, SIGINT Ready to work with a RESILIENT team at RealmOne? RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong ...
Annapolis, MD · On-site
$216K - $271K/yr
Job Brief Collection management, SIGINT Ready to work with a RESILIENT team at RealmOne? RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong ...
Conduct Collection Operations Management (COM) activities supporting strategic CI-HUMINT operations and mission objectives. * Analyze intelligence reporting and collection activities to support ...
Conduct Collection Operations Management (COM) activities supporting strategic CI-HUMINT operations and mission objectives. * Analyze intelligence reporting and collection activities to support ...
Overview BLUEHAWK is seeking a HUMINT Collection Manager (Mid) to support strategic CI-HUMINT collection management, intelligence oversight, operational assessments, and collection requirements ...
Overview BLUEHAWK is seeking a HUMINT Collection Manager (Mid) to support strategic CI-HUMINT collection management, intelligence oversight, operational assessments, and collection requirements ...
$10.10 - $11.93
2% of jobs
$11.93 - $13.77
3% of jobs
$13.77 - $15.60
14% of jobs
$16.09 is the 25th percentile. Wages below this are outliers.
$15.60 - $17.44
22% of jobs
The median wage is $18.31 / hr.
$17.44 - $19.27
19% of jobs
$21.08 is the 75th percentile. Wages above this are outliers.
$19.27 - $21.11
15% of jobs
$21.11 - $22.95
6% of jobs
$22.95 - $24.78
5% of jobs
$24.78 - $26.62
4% of jobs
$26.62 - $28.45
4% of jobs
$28.45 - $30.29
4% of jobs
$10
$20
$30
| Aspect | Collection | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; sometimes certifications in debt collection | High school diploma; customer service training often preferred |
| Work Environment | Call centers, debt collection agencies, financial institutions | Retail stores, call centers, corporate offices |
| Industry Usage | Finance, banking, healthcare | Retail, telecommunications, hospitality |
| Common Search/Comparison | Yes | Yes |
Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.
The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

Full-time
Medical, Retirement, PTO
Posted 2 days ago
BTS is seeking a Collection Manager (Jr) to join the team in Quantico, VA.
Overview:
Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products. Collaborates across the IC to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer.
Required Education, Experience, & Skills:
What you'll bring:
Applies intelligence collection systems and capabilities to inform intelligence consumers of collection developments and relevancy through a range of products. Collaborates across the IC to understand customer intelligence needs and gaps to optimize developing and validating collection requirements for the customer.
Evaluates the efficiency and effectiveness of multi-INT collection against requirements; and the execution of collection plans and strategies to generate reliable and valid intelligence to customers.
Assesses the value of collected intelligence versus the customers’ need(s) and decision making.
Uses statistical, algorithmic, mining and visualization techniques to find and interpret ISR data sources. Manages large amounts of data, ensures data consistency, produces visualizations and develops models to report findings.
Assists developing methods and criteria to evaluate whether collection requirements been satisfied, using Measures of Effectiveness (MOEs), Measures of Performance (MOPs), responses to collection plans and strategies, and others, and produces feedback of findings.
Identifies collection gaps, related trends and opportunities; assesses collection options, tests assumptions, and produces judgements, recommendations and solutions to refine collection. Produces analyses identifying gaps in collections methods, and models future intelligence collection scenarios for Collection Strategists, Intelligence Planners, and Collection Enterprise Architects.
Demonstrates proficiency conducting statistics and using statistical packages such as, but not limited to, Matlab, SPSS, SAS, S-PLUS, or R. Graduate of an in-residence DoD / IC collection management course.
What you'll do:
Company Overview:
BTS Software Solutions is a Service-Disabled Veteran Owned Small Business who are community-focused innovators who transform ideas into technology to serve people. We recognize that innovation is only valuable when applied towards a needed solution. Technology has no value without the hard work to turn ideas into reality. Our roots are in helping save Soldiers’ lives through technology. We bring that ethos to serving our community. We create solutions that touch people's lives - products to communicate, to connect companies with customers, to stay informed, to save lives, and to enhance lives.
We have a small company persona with a large company ethos and capabilities; we create elegant solutions for complex problems that will enrich people’s lives. We offer one of the best benefits packages in the industry: Competitive health benefits package, PTO, 401K matching and vested from day one to name just a few of our benefits and perks.
BTS Software Solutions is an Equal Opportunity Employer (EOE). All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Sourced by ZipRecruiter
11 - 50 Employees
Columbia, MD, US
2011