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Collection Jobs (NOW HIRING)

Stevens

Collection Manager

Hoboken, NJ

$53.60K - $73.27K/yr

The Collection Manager, under the supervision of the Associate Director of Student Accounts, provides the highest level of customer service while working with students and parents to answer inquiries ...

Area Temps

Collection Clerk

Berea, OH · On-site

$15.50 - $20.50/hr

A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new ...

Westlake Services

Collection Supervisor

Las Vegas, NV · On-site

$25/hr

Collection Supervisor Under minimal supervision, the Servicing Department Supervisor assists the Management Team with overseeing the department. This entails ensuring proper coverage for call volume ...

Prescient Edge

Mid Collection Manager

Mooresville, AL · On-site

Job Title Mid Collection Manager Location Huntsville, AL 35649 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance ...

Peraton

Collection Manager (SME)

Hampton, VA · On-site

The Collection Manager will play a critical role in planning, coordinating, and managing intelligence collection efforts to support the wing's Analysis & Exploitation Teams (AETs), air component ...

The Hankey Group

Collection Supervisor

Las Vegas, NV · On-site

$25/hr

Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection. * Monitors staff and recommends telephone techniques used by Collector.

Westlake Financial

Collection Supervisor

Las Vegas, NV · On-site

$25/hr

Organizes collection work load according to degree and amount of delinquency and assigns accounts to workers for collection. * Monitors staff and recommends telephone techniques used by Collector.

Peraton

Collection Manager (SME)

Hampton, VA

The Collection Manager will play a critical role in planning, coordinating, and managing intelligence collection efforts to support the wing's Analysis & Exploitation Teams (AETs), air component ...

Independent Bank

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Independent Bank

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Prescient Edge

Mid Collection Manager

Tampa, FL · On-site

Job Title Mid Collection Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance Required ...

Liberty Latin America Communications, Inc.

PR

As a Collections Analyst, you will be responsible for analyzing collection performance, identifying trends in customer payment behavior, and providing actionable insights to improve recovery ...

Peraton

Collection Manager (SME)

Hampton, VA · On-site

$112K - $179K/yr

The Collection Manager will play a critical role in planning, coordinating, and managing intelligence collection efforts to support the wing's Analysis & Exploitation Teams (AETs), air component ...

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How much do collection jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What Are Different Collection Jobs?

The main types of collection jobs are collection agents, investigators, and their superiors. The collections industry deals with consumers who have taken on debt and fallen behind on bills or stopped making payments altogether. In this field, you may attempt to collect credit card debt, student loans, and other types of debt as specified by the original creditor. Many debt collection companies buy debts for a fraction of the original amount. Your job duties in the field are to collect or settle the debt with a customer. An investigator helps determine whether the debt is legitimate and whether a customer is capable of making proper payments.

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

More about Collection jobs
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What are the most commonly searched types of Collection jobs? The most popular types of Collection jobs are:
What states have the most Collection jobs? States with the most job openings for Collection jobs include:
What job categories do people searching Collection jobs look for? The top searched job categories for Collection jobs are:
Collection jobs near you
Collection Operations Manager

Collection Operations Manager

Prescient Edge

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Job Title
Collection Operations Manager
Location
Washington, DC 20032 US (Primary)
Category
Intelligence
Job Type
Full-Time
Career Level
Staff
Education
Bachelor's Degree
Travel
Security Clearance Required
TS/SCI with CI Polygraph
Job Description
Prescient Edge is seeking a Collection Operations Managerto support a Federal Government client.
Please note that the availability of this position is contingent upon contract award.
Collection Operations Manager
Benefits:
At Prescient Edge, we believe that acting with integrity and serving our employees is the key to everyone's success. To that end, we provide employees with a best-in-class benefits package that includes:
  • A competitive salary with performance bonus opportunities.
  • Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
  • A substantial retirement plan with no vesting schedule.
  • Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
  • A positive work environment where employees are respected, supported, and engaged.

Job Requirements
Responsibilities:
  • Collaborate with collection requirements managers, analytic elements, and consumers to ensure HUMINT collection operations have the necessary focus and guidance to maximize time and resources allocated.
  • Apply intelligence collection systems and capabilities to inform intelligence collectors and consumers of collection developments and relevancy through a range of products.
  • Collaborate across the IC to understand consumer intelligence needs and gaps to optimize developing collection operations tailored to the requirements of the customer.
  • Work with collectors and all-source analysts to evaluate the efficiency and effectiveness of multi-INT collection against requirements.
  • Execute collection plans and strategies to generate reliable intelligence relevant to consumer needs.
  • Manage large amounts of data, ensure data consistency, produce visualizations, and develop models to report findings.
  • Assist with developing methods and criteria to evaluate whether collection requirements have been satisfied, using measures of effectiveness and measures of performance.
  • Produce feedback of findings, identify collection gaps, related trends, and opportunities; Assess collection options, test assumptions; produce judgments, recommendations and solutions to refine collection.
  • Produce analyses identifying gaps in collections methods, and models future intelligence collection scenarios.
  • Conduct, develop, produce, and present programs of instruction in specified collection operations TTP's, and related or supporting processes for various HUMINT and technical intelligence operations.

Requirements:
  • Must have twelve (12) years of experience as a HUMINT Collection Manager or another agency equivalent.
  • Must have previous experience with HUMINT automated systems.
  • Must have knowledge of intelligence oversight and security guidelines pertaining to HUMINT reporting.
  • Excellent written communication, research, and analytic skills.
  • Excellent oral and written communication skills for preparing, presenting, and communicating complex topics using available multimedia software and applications.
  • Experience in managing research and coordinating projects.
  • Experience in instructing and interacting with small groups on data and information requirements and coordination tasks preferred.
  • Detailed knowledge of DIA, NSA, CIA, DEA, FBI, and department of treasury and state programs and products highly desired.

Education:
  • Bachelor's degree.
  • Specialized training from any intelligence collection and analysis school or certification or graduate of residence basic HUMINT collection course.

Security clearance:
  • Current active TS/SCI clearance with the ability to obtain and maintain a CI polygraph.

Location:
  • Washington, DC.

Prescient Edge is a Veteran-Owned Small Business (VOSB) founded as a counterintelligence (CI) and Human Intelligence (HUMINT) company in 2008. We are a global operations and solutions integrator delivering full-spectrum intelligence analysis support, training, security, and RD&E support solutions to the Department of Defense and throughout the intelligence community. Prescient Edge is an Equal Opportunity Employer (EEO). All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic that is protected by law. We strive to foster equity and inclusion throughout our organization because we believe that diversity of thought is critical for creating a safe and engaging work environment while also enabling the organization's success.
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About Prescient Edge

Sourced by ZipRecruiter

Prescient Edge is a prominent name in the global security industry, based out of McLean, VA, US. Established with the primary mission of harnessing science and technology for safety and security purposes, the company specializes in providing a wide range of products and services. This includes research and development, consulting, global operations support, intelligence evaluation, and advanced data solutions. These offerings make Prescient Edge an integral factor in national defense and commercial innovations.

Industry

Guided missile and space vehicle manufacturing

Company size

51 - 200 Employees

Headquarters location

McLean, VA, US

Year founded

2008

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