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Collection Jobs (NOW HIRING)

Make collection calls/emails to customers for all locations * Assist AR team with invoicing & payments as needed * Assist Treasury team with required accounts receivable information and ...

Collaborates with collection requirements managers, analytic elements and consumers to ensure clandestine and overt HUMINT collection operations * Applies intelligence collection systems and ...

Collaborates with collection requirements managers, analytic elements and consumers to ensure clandestine and overt HUMINT collection operations * Applies intelligence collection systems and ...

Collection Manager - Mid

Washington, DC · On-site

$110K - $140K/yr

As a Collection Manager supporting DIA, you'll sit at the point where customer intelligence needs meet real-world collection capability. You'll develop and validate requirements, evaluate whether ...

As a Collection Manager supporting DIA, you'll sit at the point where customer intelligence needs meet real-world collection capability. You'll develop and validate requirements, evaluate whether ...

As a Collection Manager supporting DIA, you'll sit at the point where customer intelligence needs meet real-world collection capability. You'll develop and validate requirements, evaluate whether ...

Make collection calls/emails to customers for all locations * Assist AR team with invoicing & payments as needed * Assist Treasury team with required accounts receivable information and ...

Collection Clerk

Berea, OH · On-site

$25 - $28/hr

A local corporation has an opportunity available for a Collection Clerk to collect past due accounts, reply to customer inquiries, request regarding billing and invoicing questions, set up new ...

Job Title Mid Collection Manager Location Tampa, FL 33621 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance Required ...

As a Collection Manager supporting DIA, you'll sit at the point where customer intelligence needs meet real-world collection capability. You'll develop and validate requirements, evaluate whether ...

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Collection Clerk

Memphis, TN · On-site

$15 - $19.75/hr

The Collection Clerk will initiate contact with dealers and insurance companies to request refunds for financed products, such as GAP Insurance, Extended Warranties, and Maintenance Agreements, for ...

Job Title Mid Collection Manager Location Huntsville, AL 35649 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Bachelor's Degree Travel None Security Clearance ...

SOS International LLC (SOSi) is seeking an Collection Manager (ISR) to support our customer in McDill AFB, Florida. Essential Job Duties * Translate received requirements into discipline-specific ...

Showing results 41-60

Collection information

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$10

$20

$30

How much do collection jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What is a career in collections?

A career in collections involves managing overdue accounts by contacting debtors to recover unpaid funds, often working in financial institutions or collection agencies. It requires strong communication skills, attention to detail, and knowledge of relevant laws and regulations. Professionals may use specialized software to track accounts and ensure compliance.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a collection specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.
What cities are hiring for Collection jobs? Cities with the most Collection job openings:
What are the most commonly searched types of Collection jobs? The most popular types of Collection jobs are:
What states have the most Collection jobs? States with the most job openings for Collection jobs include:
Infographic showing various Collection job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Collection Manager, Senior

Booz Allen Hamilton, Inc.

Alexandria, VA • On-site, Remote

$77K - $176K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 4 days ago


Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants


Job description


Remote Work:
No
Job Number:
R0246368
Location:
Alexandria,VA,US
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Collection Manager, Senior
The Opportunity:
With all the information available today, it takes a skilled intelligence analyst to know how to find and interpret the best data to give their clients the right answers. With the critical decisions made in our government every day, we need an intel analyst like you to do just that. As a senior Collection Manager, you use your specialized collection management and Intelligence, Surveillance, and Reconnanniance (ISR) experience and your attention to detail to develop collection plans to give your client the actionable intelligence and context they need.
As a senior Collection Manager on our team, you'll help your client understand the unique collection requirement needed to navigate the client's mission and develop collection strategies and align ISR assets with mission objectives. Using your comprehensive understanding of various collection platforms, you'll explore new data sources, develop effective queries, and combine information from disparate sources, including SIGINT, GEOINT, MASINT, ELINT, FISINT and others.
Join us. The world can't wait.
You Have:
  • Experience developing collection requirements, strategies, or plans to address intelligence and information gaps
  • Experience coordinating with multi-INT stakeholders across GEOINT, SIGINT, HUMINT, MASINT, OSINT, or cyber collection disciplines, including with cross-domain or all-domain problem sets
  • Experience evaluating collection performance or assisting in the assessment of ISR tasking, reporting, or sensor alignment
  • Knowledge of how to use available tools to search for trends or anomalies in multi-domain data
  • Knowledge of ISR asset capabilities, limitations, and processing, exploitation, and dissemination (PED) workflows and joint intelligence processes, collection management doctrine, and ISR enterprise capabilities
  • Knowledge of the relationships between intelligence requirements, sensor tasking, collection operations, and reporting
  • Ability to translate intelligence gaps into specific, measurable collection requirements and integrate collection planning with operational or targeting workflows
  • TS/SCI clearance
  • Bachelor's degree and 5+ years of experience supporting intelligence collection management, or Master's degree and 3+ years of experience supporting intelligence collection management

Nice If You Have:
  • Experience with advanced sensor technologies
  • Ability to brief senior defense and government officials
  • Possession of excellent verbal and written communication skills
  • Completion of Collection Management Basic Course (CMBC), Collection Management Advanced Course (CMAC), Certified Collection Management Professional - Fundamentals (CCMP-F), or equivalent collection management course

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

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Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914