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Director Of Collections Jobs in Chicago, IL (NOW HIRING)

Collections Services Liaison

Chicago, IL ยท On-site

$45K - $55K/yr

The Collections Services Liaison reports directly to the Sr. Collections Manager and is a key member of the AR Department who works daily with the Admission Directors, residents, and family members ...

Director of Operations

Alsip, IL ยท On-site

$100K - $140K/yr

Work directly with client and internal teams to ensure billing and collections are processed in a ... Oversight of all employees in the region with direct supervision of all employees reporting to ...

Work directly with client and internal teams to ensure billing and collections are processed in a ... Oversight of all employees in the region with direct supervision of all employees reporting to ...

The Director of Operations is responsible for working with District Managers and providing the ... Experience in collections * Experience in working with computers * Must be honest and have ...

New

The Director of Operations is responsible for working with District Managers and providing the ... Experience in collections * Experience in working with computers * Must be honest and have ...

New

As a trusted partner to leadership, the Director of Finance will have a meaningful voice in shaping ... Manage customer billing, payables, and vendor relationships, addressing past-due collections.

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Showing results 1-20

Director Of Collections information

See Chicago, IL salary details

$58.8K

$104.3K

$169.1K

How much do director of collections jobs pay per year?

As of Sep 5, 2026, the average yearly pay for director of collections in Chicago, IL is $104,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $113,900.00 per year, depending on experience, location, and employer.

What does a director of collections do?

A Director of Collections oversees the strategy, management, and performance of a company's collections department. They are responsible for developing and implementing policies to ensure the efficient recovery of outstanding debts while maintaining positive relationships with clients. This role typically involves leading a team of collections professionals, analyzing collection data, ensuring compliance with legal regulations, and collaborating with other departments to improve collection processes. The Director of Collections also establishes targets and monitors key performance indicators to optimize the department's effectiveness.

What are the key skills and qualifications needed to thrive as a director of collections?

To thrive as a Director of Collections, you need expertise in collections management, financial analysis, and compliance, often supported by a degree in finance or business and several years of supervisory experience. Familiarity with collection management software, CRM systems, and relevant legal regulations such as the Fair Debt Collection Practices Act is essential. Strong leadership, negotiation, and communication skills are critical for motivating teams and resolving complex account issues. These skills and qualifications ensure effective debt recovery, risk mitigation, and compliance while maintaining positive client relationships.

What are the primary challenges a director of collections faces when managing a large team?

A Director of Collections often encounters challenges such as motivating a diverse team to meet collection targets, implementing effective strategies for recovering overdue accounts, and ensuring compliance with all relevant regulations. Balancing the need for high collection rates with maintaining positive customer relationships is another common challenge. Additionally, directors must stay updated with industry trends and technology to optimize collection processes while providing ongoing training and support to their staff.

What is the difference between Director Of Collections vs Collections Manager?

AspectDirector Of CollectionsCollections Manager
Required CredentialsBachelor's degree, experience in collections, leadership skillsBachelor's degree, experience in collections, team management
Work EnvironmentStrategic planning, policy development, senior managementDay-to-day collections operations, team supervision
Employer & Industry UsageFinancial institutions, large corporationsBanks, credit companies, healthcare providers
Common Search & ComparisonHigher-level strategic roleOperational management role

The main difference between a Director Of Collections and a Collections Manager lies in their scope and responsibilities. The Director focuses on strategic planning, policy development, and overseeing the entire collections department at a senior level. In contrast, the Collections Manager handles daily operations, manages collections teams, and ensures targets are met. Both roles require relevant experience and credentials, but the Director's role is more strategic and leadership-oriented, while the Manager's role is more operational.

What are the most commonly searched types of Of Collections jobs in Chicago, IL?

The most popular types of Of Collections jobs in Chicago, IL are:

What are popular job titles related to Director Of Collections jobs in Chicago, IL?

For Director Of Collections jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Director Of Collections jobs in Chicago, IL look for?

The top searched job categories for Director Of Collections jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Director Of Collections jobs?

Cities near Chicago, IL with the most Director Of Collections job openings:

Infographic showing various Director Of Collections job openings in Chicago, IL as of August 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 100% In-person job distribution, with an average salary of $104,303 per year, or $50.1 per hour.

Head of Digital Collections Initiatives

Chicago-History-Society

Chicago, IL โ€ข On-site

$65 - $72/hr

Other

Posted 4 days ago


Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Head of Digital Collections Initiatives

Full-time Regular 35 or more hrs per wk Full-Time Chicago, IL, US

8 days ago Requisition ID: 1477

Salary Range: $65,000.00 To $72,000.00 Annually

Chicago History Museum

Job Description

JOB TITLE:Head of Digital Collections Initiatives

DEPARTMENT: Collections

REPORTS TO: Director of Collections

FLSA STATUS: Exempt

JOB SUMMARY

Under the guidance of the Director of Collections, the Head of Digital Collections Initiatives leads strategyfor the Museum's digital collections ecosystem, coordinating cross-departmental efforts, and overseeing the development of systems, integrations, standards, and workflows that advance the Museum's digital transformation.

The position manages and coordinates all aspects of the Digital Collections Initiatives unit, including the areas of digitization, digital asset management, and rights and reproductions, generating institutional revenue, managing the unit budget and supporting digital access to collections for internal and external audiences. The role ensures that the museum's digital assets are responsibly managed, widely accessible, and leveraged to support research, exhibits and public engagement.

This position works closely with Collections, Curation and Exhibitions, IT, Communications, Education, and Institutional Advancement to align digital initiatives with institutional priorities, secure philanthropic support and strengthen the museum's role as a leading research institution.

ESSENTIAL FUNCTIONS

  • Manage the day-to-day operations of the Digital Collections Initiatives unit, including supervising staff, interns and volunteers and coordinating their work.
  • Lead the strategic planning and governance of the museum's digital collections ecosystem, ensuring alignment with institutional priorities, best practices, available resources and long-term sustainability.
  • Serve as project manager for digital collections initiatives, including Digital Futures, collaborating with relevant staff, overseeing strategy, budgets, timelines, and milestone tracking and communicating project progress to internal and external stakeholders.
  • Oversee and/or support the planning, implementation, and optimization of collections-related digital systems, including digital asset management systems (DAMS), collections management systems (CMS), and public discovery platforms, ensuring they meet the needs of internal and external audiences and support collections stewardship.
  • Oversee the Museum's Rights and Reproductions program, maximizing revenue while supporting research, exhibitions, publications, and partnerships, and ensuring responsible rights management; submit accounting and royalty reports as needed.
  • Advise the Director of Collections in developing annual departmental goals, objectives, and budget.
  • Collaborate with IT and internal stakeholders to ensure systems integration, scalability, and long-term sustainability.
  • Lead the development, implementation, documentation and improvement of cross-departmental workflows for collections-related digitization, digital asset management, digital preservation and digital access, ensuring work is coordinated efficiently, consistently, and in alignment with institutional priorities.
  • Establish and maintain technical standards, quality assurance practices, and governance for image capture, metadata creation, digital preservation, and digital asset management, ensuring consistent implementation across collections systems.
  • Develop an institutional digitization strategy and priorities that support collections stewardship, exhibitions, digital scholarship, community outreach, and revenue-generating opportunities.
  • Oversee digitization initiatives, coordinating priorities, resources, staff, and external vendors to ensure projects are completed efficiently and in accordance with established standards.
  • Expand public access to digitized collections through user-friendly digital platforms and improved discovery tools.
  • Develop and implement processes for collecting and analyzing internal and external user feedback and metrics to evaluate performance and inform continuous improvements to the digital collections ecosystem.
  • Participate in institutional committees and working groups to represent digital collections priorities, advocating for digital transformation across the institution and promoting best practices.
  • Monitor emerging technologies, standards, and best practices related to digital collections management, digital preservation, and cultural heritage technologies, recommending solutions that are practical and sustainable.
  • Develop and maintain strategic partnerships with technology providers, academic institutions, funding organizations, community groups and peer museums to advance digital initiatives and promote public awareness of the collection.
  • Foster a collaborative, inclusive, and service-oriented culture within the Digital Collections Initiatives unit and across the Museum.
  • Perform other duties as assigned.

WORKING RELATIONSHIPS: The Head of Digital Collections Initiatives leads the Digital Collections Initiatives unit, consisting of the Rights and Reproductions Coordinator, Digital Asset Specialist, two Photographers/Imaging Specialists, Metadata Specialist and project staff, volunteers and interns as needed. The unit is part of the Collections department, and the Head will collaborate closely with other unit supervisors (Senior Archivist, Senior Collection Manager, Senior Conservator, Senior Registrar and Senior Research Librarian) and their unit staff. This position also works closely with Curation and Exhibitions, IT, Communications, Education, and Institutional Advancement to advance digital collections initiatives.

QUALIFICATIONS

Education

  • Bachelor's degree in library and information science, museum studies, digital humanities, archival studies, or related field required. Advanced degree preferred.

Experience

  • Minimum 5 years of progressively responsible experience managing digital collections, digital asset management, or digital initiatives within a museum, archives, library, or cultural heritage institution.
  • Demonstrated success leading complex, multi-year digital projects involving multiple stakeholders and competing priorities.
  • Experience supervising staff and leading cross-departmental teams and initiatives.
  • Experience developing and improving workflows, policies, and standards for digitization, digital asset management, metadata, and digital access.
  • Experience overseeing or implementing digital collections systems, including Digital Asset Management Systems (DAMS), Collections Management Systems (CMS), and/or digital discovery platforms.
  • (Preferred) Knowledge of photographic and digitization standards (e.g., FADGI), color management, and quality assurance practices for cultural heritage.
  • (Preferred) Knowledge of copyright, licensing, and intellectual property law and guidelines as they relate to the creation, management, and distribution of digital collections.

Technical Knowledge

  • Working knowledge of Digital Asset Management Systems (DAMS), Collections Management Systems (CMS), and digital collections platforms.
  • Knowledge of metadata standards and frameworks such as Dublin Core, MODS, or VRA.
  • Familiarity with digital preservation standards, practices and tools (e.g., OAIS, FADGI).
  • Understanding of system integrations, APIs, and digital infrastructure.
  • (Preferred) Experience using analytics and user feedback to evaluate digital engagement and inform improvements.

Leadership and Professional Skills

  • Strong strategic planning, leadership and project management skills.
  • Excellent written, verbal and interpersonal communication skills, with the ability to communicate effectively with technical and non-technical audiences.
  • Ability to advocate for digital initiatives and guide change across the institution.
  • Strong analytical and problem-solving skills.
  • Commitment to accessibility, inclusion, and responsible stewardship of cultural heritage materials.
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