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Collections Supervisor Jobs in Riverside, CA (NOW HIRING)

TaxRise

Billing and Collections Specialist

Irvine, CA

$1.2K - $2.0K/wk

ABOUT THE ROLE The Billing and Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This ...

M&T Bank

Collections & Credit Specialist

Irvine, CA · On-site

$34.68 - $57.80/hr

Document all collections activity within the collections system. Provide regular status reports to Operations Management regarding account-level activities. * Contact borrowers, guarantors, and their ...

TaxRise

Billing and Collections Specialist

Irvine, CA

$1.2K - $2.0K/wk

ABOUT THE ROLE The Billing and Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This ...

M&T Bank

Collections & Credit Specialist

Irvine, CA · On-site

$34.68 - $57.80/hr

Document all collections activity within the collections system. Provide regular status reports to Operations Management regarding account-level activities. * Contact borrowers, guarantors, and their ...

TaxRise

Billing and Collections Specialist

Irvine, CA · On-site

$1.2K - $2.0K/wk

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

ABOUT THE ROLE The Billing and Collections Specialist plays a key role in supporting client satisfaction and financial success by managing payment collections and resolving billing issues. This ...

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicates and follows up with internal call centers, supervisors, and department managers ... General knowledge of billing procedures and collections. Pay Range: $22.00/hr-24.00/hr Glidewell ...

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Showing results 21-40

All JobsCollections Supervisor JobsCollections Supervisor Jobs in Riverside, CA

Collections Supervisor information

See Riverside, CA salary details

$32.3K

$61.3K

$113.7K

How much do collections supervisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for collections supervisor in Riverside, CA is $61,263.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a collections supervisor do?

A Collections Supervisor oversees a team responsible for collecting overdue payments from customers or clients. They monitor staff performance, provide training, and ensure that collection activities comply with company policies and legal requirements. The supervisor also handles escalated cases, prepares reports on collection metrics, and works to improve the efficiency of the collections process. Their goal is to maximize the recovery of outstanding debts while maintaining positive customer relationships.

What is the difference between Collections Supervisor vs Collections Specialist?

AspectCollections SupervisorCollections Specialist
Required CredentialsHigh school diploma; some roles may prefer associate degree; leadership skillsHigh school diploma; training in collections procedures
Work EnvironmentSupervises team; office setting; fast-pacedPerforms collections calls; office setting; detail-oriented
Employer & Industry UsageFinancial institutions, healthcare, utilitiesDebt collection agencies, banks, credit companies
Common Search & Comparison IntentUnderstanding leadership roles in collectionsLearning about entry-level collections roles

The main difference between a Collections Supervisor and a Collections Specialist lies in their responsibilities and experience level. The supervisor oversees the team, manages collections strategies, and ensures targets are met, while the specialist focuses on making collection calls and handling accounts. Both roles are essential in the collections process, but the supervisor typically requires more experience and leadership skills.

What are the key skills and qualifications needed to thrive as a collections supervisor?

To thrive as a Collections Supervisor, you need strong knowledge of debt collection laws, account management, and supervisory experience, often supported by a degree in finance, business, or a related field. Familiarity with collections software, CRM systems, and regulatory compliance tools is essential. Leadership, effective communication, and problem-solving skills are crucial for motivating teams and managing challenging customer interactions. These competencies ensure efficient recovery of outstanding debts while maintaining compliance and fostering a positive work environment.

What are some common challenges faced by a collections supervisor, and how can they be addressed?

Collections Supervisors often encounter challenges such as managing high volumes of delinquent accounts, motivating a diverse team, and balancing firm collection practices with excellent customer service. To address these issues, supervisors typically implement effective training programs, set clear performance metrics, and utilize advanced collection software to streamline workflows. Regular team meetings and open communication also help resolve disputes and maintain morale, ensuring the team stays focused and productive.

What job categories do people searching Collections Supervisor jobs in Riverside, CA look for?

The top searched job categories for Collections Supervisor jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Collections Supervisor jobs?

Cities near Riverside, CA with the most Collections Supervisor job openings:

Collections Supervisor jobs near you
Infographic showing various Collections Supervisor job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,263 per year, or $29.5 per hour.

Director of Credit and Collections

Athens Services

City Of Industry, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Athens Services rating

8.5

Company rating: 8.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

8th of 90 rated recycling and waste

Job description

Summary

Position Summary:
We are seeking a strategic and analytical Director of Credit and Collections to lead the assessment, development, and evolution of our credit and collections function in alignment with our growth objectives. Reporting to the VP Finance, this role is responsible for evaluating existing credit and collections structures, identifying opportunities for improvement, and designing scalable processes and policies that support a dynamic, expanding organization. This leader will collaborate cross-functionally to drive operational excellence, reduce delinquency rates, and improve cash flow while maintaining a customer-centric approach.

Job Description

Essential Job Functions:

  • Oversee all credit and collections activities within a growing organization.
  • Conduct a comprehensive review of current credit and collections policies, procedures, and systems, with a focus on effectiveness, scalability, and alignment with organizational growth.
  • Design, develop, and implement enhanced credit and collections strategies that support improved cash flow, reduced delinquency, and minimized credit risk.
  • Develop and implement performance metrics and reporting tools to monitor key indicators and ensure continuous improvement.
  • Partner closely with sales, customer service, and finance teams to resolve complex credit and collections issues and ensure alignment across functions.
  • Present actionable insights, progress updates, and strategic recommendations to senior leadership.
  • Lead, mentor, and develop a high-performing credit and collections team.
  • Ensure adherence to internal policies and external regulations governing credit and collections practices.
  • Proactively identify and mitigate credit risk through thoughtful policy design and data-driven decision-making.
  • Leverage technology and automation to streamline credit evaluation and collections processes.
  • Stay informed on industry trends and evolving best practices, and apply relevant insights to strengthen internal capabilities.
  • Support organizational growth by creating scalable frameworks that adapt to increasing volume and complexity.
Benefits:
  • Competitive wages
  • Comprehensive benefit package Medical, Dental, Vision
  • 401K
  • Life Insurance
  • Paid Vacation and Sick Time
  • Career plan
  • Recognition programs
  • Professional development learning
  • An exceptional work environment

Athens will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and any other applicable state, federal or local laws. EEO/M/F/disability/veteran

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