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Client Success Manager Jobs (NOW HIRING)

New Perspective

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...

ATB Technologies

Client Success Manager

Chesterfield, MO · On-site

$65K - $90K/yr

The Client Success Manager is responsible for building trusted advisor relationships, driving proactive communication, monitoring client health, and partnering across internal teams to deliver a ...

Daily Wire

Client Success Manager

Nashville, TN

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and success of advertising campaigns following the sale. Serving as the primary liaison between ...

New

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

results.com

Client Success Manager

San Francisco, CA · On-site

The Client Success Manager will look for opportunities to expand our reach within customers adding new users, certifications or services to existing accounts. We are now targeting businesses with 50 ...

Daily Wire

Client Success Manager

Nashville, TN · On-site

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and success of advertising campaigns following the sale. Serving as the primary liaison between ...

New

Daily Wire

Client Success Manager

Nashville, TN

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and success of advertising campaigns following the sale. Serving as the primary liaison between ...

New

ID Tech Solutions

Client Success Manager

Lakewood, NJ · On-site

$75K - $90K/yr

Client Success Manager - Join Our Fast-Growing Team at ID Tech Solutions! Are you ready to grow your career at a fast-paced, award-winning company? At ID-Tech Solutions, we're not just another IT ...

Nextep

Client Success Manager

Charlotte, NC · On-site

A client success manager is exactly how it sounds - an account manager who ensures our clients are happy, taken care of, and thriving. When our clients succeed, Nextep succeeds. If you're solutions ...

New

Maven Clinic

Client Success Manager

New York, NY · On-site +1

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

Alteva RCM

Client Success Manager

Hackensack, NJ · On-site

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

Maven Clinic

Client Success Manager

New York, NY · Remote

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

EagleOne - Case Management Solutions

Be Seen First

Client Success Manager

Burr Ridge, IL · Remote

$70K - $80K/yr

Client Success Manager The Client Success Manager is responsible for the day-to-day relationship/account management for assigned clients in an effort to retain customers and ensure a great client ...

Drips

Client Success Manager

Cleveland, OH · Remote

Client Success Manager About Drips Drips helps big brands drive 1:1 conversations with large audiences at the most critical moments in the customer journey. We use an AI-powered conversational ...

New

Alteva RCM

Client Success Manager

Hackensack, NJ

Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and ...

Drips

Client Success Manager

Cleveland, OH · On-site +1

Client Success Manager About Drips Drips helps big brands drive 1:1 conversations with large audiences at the most critical moments in the customer journey. We use an AI-powered conversational ...

New

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 per hour Work Location: In Person Position Overview Impact Directors LLC is seeking a Client Success ...

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Client Success Manager information

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$32.5K

$83.1K

$140K

How much do client success manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for client success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
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Client Success Manager jobs near you
Client Success Manager

Client Success Manager

New Perspective

Worcester, MA • Remote

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

New Perspective Senior Living rating

5.5

Company rating: 5.5 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

160th of 234 rated social care providers

Job description

Are you passionate about helping B2B companies thrive through innovative marketing strategies? At New Perspective, we’re on a mission to deliver strategic, data-driven solutions that help our clients grow and succeed. We’re looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced environment, this could be the perfect opportunity for you.

Summary:

Reporting to the Director of Client Success, Client Success Manager will provide a leading role for most aspects of strategic planning. CSMs will serve as the primary point of contact for all client communication, ensuring that clients are kept up to date on projects and campaign activity and have perceptions of project/campaign progress properly managed.  Client Success Managers (CSM) will provide a lead role for client project coordination including internal and external resources,  reporting on progress, and achieving client goals. CSMs lead relationships and achievements with important clients.

Your responsibilities include:

  • Strategic Planning and Execution:
    • Develop and manage marketing strategies across multiple channels, including SEO, paid search, email, and content marketing.
    • Plan and execute marketing campaigns, aligning deliverables with client goals over 6–12 month periods.
    • Analyze performance data, draw actionable insights, and present them in client-friendly reports.
  • Client Relationship Management:
    • Build trust and act as the voice of the customer, advocating for client needs while maintaining strong internal alignment.
    • Lead onboarding processes for new clients, ensuring a smooth and productive start to the partnership.
    • Guide strategic conversations with stakeholders at the director level and above.
  • Collaboration and Problem-Solving:
    • Work closely with internal teams to coordinate project timelines, manage priorities, and ensure successful delivery.
    • Solve client challenges by aligning strategies with their goals and addressing opportunities for growth.
    • Identify and pursue upsell or cross-sell opportunities to help clients achieve their broader business objectives.
What You Bring

To excel in this role, you’ll need:

  • Experience:

    • 4+ years in a client-facing role, ideally in a marketing agency or a similar environment.

    • Hands-on expertise with HubSpot (Marketing Hub required; Sales Hub a plus) and tools like Google Analytics.

    • Broad knowledge of digital marketing, including SEO, PPC, content, and email marketing.

  • Skills:

    • Ability to analyze and interpret performance data, delivering actionable insights to clients.

    • Exceptional organizational skills with a talent for managing deadlines and priorities.

    • Confidence in leading strategic conversations and conducting workshops with clients.

    • Adaptability in dynamic environments and a proactive approach to problem-solving.

  • Alignment with Our Values:

    • You’re collaborative, innovative, and driven to deliver outstanding results.

    • You embody New Perspective’s core values of integrity, client-focus, and continuous improvement.

What You’ll Love About Working Here

  • Impactful Work: Drive measurable results and help clients achieve their goals.

  • Collaborative Team: Partner with supportive, experienced colleagues who value your input and expertise.

  • Professional Growth: Access opportunities for skill development and career advancement.

  • Building and giving presentations
  • Building strategic digital marketing game plans for clients
  • Listening and translating client feedback into actionable next steps
  • Working alongside subject matter experts to deliver work that you’re proud of

Benefits & Perks

  • Competitive salary: $70K–$80K base with performance-based commissions and bonuses.

  • Comprehensive benefits:

    • Medical, dental, and vision insurance.
    • 401(k) with a company match.
    • Generous PTO policy with growth to unlimited PTO.

    Additional perks:

    • Flexible, remote-friendly work environment.
    • Gym reimbursement and wellness programs.

Geography

This position is remote. Candidates must live in the Eastern or Central USA time zones.
New Perspective is headquartered in Worcester, MA

Employment Type: FULL_TIME

What New Perspective Senior Living employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About New Perspective Senior Living

Sourced by ZipRecruiter

New Perspective Senior Living, based in Eden Prairie, MN, US, is a leading company that offers superior senior living options. Since its founding in 1998, New Perspective has been dedicated to providing a unique and personalized experience to meet the needs of seniors across their communities. The company operates in the healthcare industry, offering high-quality senior housing and services including Independent Living, Assisted Living, Memory Care, and Vibrant Living services. The purpose that drives the company's efforts is their philosophy of living life with a ‘new perspective’, which influences their core values and mission – ‘to put people before tasks and demonstrate this by aiding in the maintenance of dignity and independence of the seniors they serve.’

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

MINNETONKA, MN, US

Year founded

1998

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