Cornerstone onDemand
Cornerstone onDemand

61 Cornerstone Ondemand Client Success Manager Jobs Hiring Near You

The Customer Success Manager is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Customer Success Manager is ...

The Customer Success Manager is responsible for supporting the client's adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Customer Success Manager is ...

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Cornerstone onDemand Jobs Information

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What other companies are hiring for Client Success Manager jobs?
What are the most popular categories at Cornerstone Ondemand?
Infographic showing various Client Success Manager job openings at Cornerstone Ondemand in the United States as of May 2026, with employment types broken down into 5% Internship, and 95% Full Time. Highlights an 49% Physical, and 51% Remote job distribution.
Principal Public Sector Sales Manager

Principal Public Sector Sales Manager

Cornerstone OnDemand

Columbus, OH • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Principal, Public Sector Business Development and Skills Funding Location: United States, Remote with travel About the Role Cornerstone is expanding its commitment to workforce transformation through state, county, and federal partnerships. We are building a dedicated public sector growth engine focused on unlocking government funded reskilling and upskilling initiatives that drive adoption of Cornerstone's skills, learning, content, and Workforce AI solutions. We are seeking a Principal of Public Sector Business Development and Skills Funding to originate, develop, and close publicly funded workforce transformation opportunities.

This is a revenue generating, business development role. The leader in this position will identify public funding streams, build strategic government relationships, structure public private partnership models, and convert funding into scalable program adoption. This role will be instrumental in aligning Cornerstone's commercial strategy with government workforce priorities and broader global commitments to skills based transformation.

In this role you will... Originate and Close Publicly Funded Revenue Build and manage a pipeline of state, county, and federal funded opportunities. Identify funding sources including workforce development grants, economic development programs, and public innovation funds.

Structure funding opportunities into commercially viable adoption models. Lead RFP, grant, and procurement responses in partnership with internal teams. Close complex multi stakeholder deals involving government agencies, nonprofits, and enterprise partners.

Develop Government and Ecosystem Relationships Establish executive level relationships across state workforce agencies, county governments, economic development boards, and federal departments. Engage Governors' offices, workforce directors, and policy leaders to align Cornerstone's platform to workforce priorities. Build nonprofit and education partnerships that strengthen funding applications and program delivery.

Represent Cornerstone in workforce coalitions and industry forums. Build a Scalable Public Sector Growth Motion Design repeatable GTM models that translate public funding into technology adoption. Align public sector strategy with enterprise demand for reskilling and talent mobility.

Partner with sales leadership to integrate publicly funded programs into broader account strategies. Develop a structured approach to tracking funding cycles, legislative priorities, and procurement calendars. Align to Workforce AI and Skills Strategy Position Cornerstone's learning, content, skills intelligence, and Workforce AI capabilities as foundational infrastructure for state level workforce modernization.

Translate policy priorities into commercially scalable adoption programs. Support category leadership in public private skills partnerships. You've got what it takes if you've got...

8 to 12 years of experience in public sector sales, government business development, workforce solutions, or grant funded commercialization. Proven track record generating revenue through state, local, or federal government channels. Demonstrated success identifying and securing public funding that translates into technology adoption and ARR.

Experience carrying quota or leading revenue targets in complex public sector environments. Strong network across state workforce agencies, county leadership, federal workforce bodies, economic development offices, and nonprofit partners. Experience navigating government procurement cycles, RFP processes, and public funding approvals.

Ability to originate opportunities, build pipeline, and close multi stakeholder deals. Executive presence and comfort engaging senior government officials and cross sector partners. Strong commercial acumen, able to structure public private partnership models that create sustainable revenue streams.

Entrepreneurial mindset with the ability to build a new business line from zero to scale. Experience selling learning platforms, workforce technology, skills intelligence, or adjacent enterprise solutions preferred. Success Metrics Public sector ARR generated Public funding secured and converted into adoption Pipeline growth across state and county opportunities Number of active public private partnerships Repeatable GTM motion established within 12 to 18 months Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand.

All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com #J-18808-Ljbffr


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About Cornerstone onDemand

Sourced by ZipRecruiter

Cornerstone OnDemand (CSOD) is at a critically important juncture in the company's lifecycle. CSOD is the world's largest and most successful stand-alone unified Talent Management company and one of the world's largest SaaS companies. The company is entering a phase of achieving scale and global expansion through continued relentless execution.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Santa Monica, CA, US

Year founded

1999