Mindbody
Mindbody

13 Mindbody Client Success Manager Jobs Hiring Near You

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create ... Strength in building and sustaining long-term client relationships, including with senior ...

... Mindbody clients when needed, partnering with Technical Account Managers to ensure workflows are tailored to business goals. * Assist with a limited set of client accounts or short-term projects ...

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create ... Equip Sales and Success teams with assets, training, and narratives that win trust and drive growth

Technical Account Manager

Philadelphia, PA · On-site

$55.70K - $66.80K/yr

... Mindbody clients when needed, partnering with Technical Account Managers to ensure workflows are tailored to business goals. * Assist with a limited set of client accounts or short-term projects ...

... Mindbody clients when needed, partnering with Technical Account Managers to ensure workflows are tailored to business goals. * Assist with a limited set of client accounts or short-term projects ...

Senior Product Manager, Platform

New York, NY

$138.40K - $182.70K/yr

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create ... tracking success metrics that demonstrate business impact. * Measure platform adoption and ...

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create ... Partner across Product, Engineering, Sales, Customer Success, and Professional Services * Translate ...

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create ... Partner across Product, Engineering, Sales, Customer Success, and Professional Services * Translate ...

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create ... Partner across Product, Engineering, Sales, Customer Success, and Professional Services * Translate ...

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create ... Partner across Product, Engineering, Sales, Customer Success, and Professional Services * Translate ...

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create ... Partner across Product, Engineering, Sales, Customer Success, and Professional Services * Translate ...

Mindbody Jobs Information

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What are the most popular categories at Mindbody?
Infographic showing various Client Success Manager job openings at Mindbody in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
SMB Sales Specialist- Outbound, Mindbody

SMB Sales Specialist- Outbound, Mindbody

Mindbody

Chicago, IL

$60K/yr

Full-time

Posted 26 days ago


Job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

About the right team member

As an SMB Sales Specialist, you'll be the driving force behind our outbound sales efforts. You'll work in our outbound, inside sales team, targeting the right market while hitting your revenue goals. Your day-to-day will involve reaching out to potential clients through high volume prospecting & lead generation, outbound calls, emails, texts, and social media. By offering our solutions, you'll help clients in the health, wellness, and beauty space achieve their fullest potential with our Mindbody products. You are someone who is a go-getter, and is not afraid to pick up the phone and strike a conversation with potential customers.

The Role You'll Play
  • Drive sales volume via high-volume outbound cold calls, lead generation, and closing sales with our single-location customers
  • Ignite growth by connecting small businesses with Mindbody solutions through high-energy outreach via calls, emails, texts, and social media
  • Manage the full sales journey, from first outreach to a signed contract; ensuring a smooth, exciting experience for every client
  • Deliver engaging demos that showcase how Mindbody products unlock new possibilities for health, wellness, and beauty businesses
  • Act as a trusted guide for prospective clients, helping them find the best-fit solutions for their unique needs and goals
  • Build authentic relationships that drive net new pipeline growth
  • Stay organized and ahead of the curve by tracking all interactions and opportunities in Salesforce, Salesloft, Gong, and other sales tools with precision
  • Consistently hit and exceed monthly and quarterly goals, fueling your personal success and the company's momentum
  • Stay sharp on product updates, competitive insights, and industry trends to always bring the best advice to the table
Experience You Bring
  • 1–3 years of sales experience in a SaaS environment strongly preferred, with a proven record of closing deals and exceeding targets
  • Eagerness and confidence to connect through cold calls and thoughtful outreach, always ready to start meaningful conversations
  • Strong negotiation skills and a natural ability to navigate objections with empathy and ease
  • Tech-savvy mindset, with an eagerness to grow in a wellness environment
  • Enthusiasm for the health, wellness, or beauty industries, whether professionally or personally
  • Exceptional verbal and written communication skills, with the ability to present ideas clearly to diverse audiences
  • Strong organizational skills and attention to detail, thriving in fast-paced, dynamic environments
  • Proficiency with Microsoft Office Suite and experience managing CRM systems like Salesforce
Pay transparency

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $50,000 - $55,000 for our inbound sales teams, and $60,000 for our outbound sales teams. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.

Please note: this is our general application for this sales position. We recruit SMB Sales year-round, as business needs arise. We will reach out as best we can as hiring needs arise!
Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.