You serve as the primary interface between clients and Acxiom, ensuring every engagement delivers ... Consult with new logo pursuit experts during solution proposing and contracting to ensure success ...
45 Acxiom Client Success Manager Jobs Hiring Near You
You serve as the primary interface between clients and Acxiom, ensuring every engagement delivers ... Consult with new logo pursuit experts during solution proposing and contracting to ensure success ...
VP, CONSUMER STRATEGIST
Conway, AR · On-site
The Consumer Strategist supports the Client Partner by identifying where Acxiom's data, identity ... Success in this role means being seen by Walmart and its brand partners as a trusted strategic ...
VP, CONSUMER STRATEGIST
Conway, AR · On-site
The Consumer Strategist supports the Client Partner by identifying where Acxiom's data, identity ... Success in this role means being seen by Walmart and its brand partners as a trusted strategic ...
The Consumer Strategist supports the Client Partner by identifying where Acxiom's data, identity ... Success in this role means being seen by Walmart and its brand partners as a trusted strategic ...
The Consumer Strategist supports the Client Partner by identifying where Acxiom's data, identity ... Success in this role means being seen by Walmart and its brand partners as a trusted strategic ...
You serve as the primary interface between clients and Acxiom, ensuring every engagement delivers ... client success and internal alignment. You will serve as the primary point of contact for your ...
You serve as the primary interface between clients and Acxiom, ensuring every engagement delivers ... client success and internal alignment. You will serve as the primary point of contact for your ...
The Director, Client Managing Partner is the strategic account owner for a portfolio of Acxiom ... Demonstrated success owning large, complex client relationships with accountability for revenue ...
The Director, Client Managing Partner is the strategic account owner for a portfolio of Acxiom ... Demonstrated success owning large, complex client relationships with accountability for revenue ...
The Director, Client Managing Partner is the strategic account owner for a portfolio of Acxiom ... success. WHAT WILL YOU DO: • Own the overall client relationship and account strategy for ...
The Director, Client Managing Partner is the strategic account owner for a portfolio of Acxiom ... success. WHAT WILL YOU DO: • Own the overall client relationship and account strategy for ...
... success of Acxiom's third-party data solutions. The Data Guru team serves as trusted advisors to ... Client Strategy & Audience Consulting * Drive the adoption and utilization of Acxiom's third-party ...
... success of Acxiom's third-party data solutions. The Data Guru team serves as trusted advisors to ... Client Strategy & Audience Consulting * Drive the adoption and utilization of Acxiom's third-party ...
Data Guru Partner Manager
New York, NY · On-site +1
... success of Acxiom's third-party data solutions. The Data Guru team serves as trusted advisors to ... Client Strategy & Audience Consulting * Drive the adoption and utilization of Acxiom's third-party ...
Data Guru Partner Manager
New York, NY · On-site +1
... success of Acxiom's third-party data solutions. The Data Guru team serves as trusted advisors to ... Client Strategy & Audience Consulting * Drive the adoption and utilization of Acxiom's third-party ...
VP, Industry Consultant
New York, NY · On-site +1
Determines if Acxiom has the capability/capacity to solve prospect/client's business problems ... Liaisons with sales, account management, technical/delivery executives and industry solution ...
VP, Industry Consultant
New York, NY · On-site +1
Determines if Acxiom has the capability/capacity to solve prospect/client's business problems ... Liaisons with sales, account management, technical/delivery executives and industry solution ...
... processes Client relationship management and stakeholder engagement experience Success plan ... Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet ...
... processes Client relationship management and stakeholder engagement experience Success plan ... Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet ...
Determines if Acxiom has the capability/capacity to solve prospect/client's business problems ... Liaisons with sales, account management, technical/delivery executives and industry solution ...
Determines if Acxiom has the capability/capacity to solve prospect/client's business problems ... Liaisons with sales, account management, technical/delivery executives and industry solution ...
VP, Industry Strategy
New York, NY · On-site +1
Demonstrated success translating client needs into revenue generating solutions. * Executive ... Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet ...
VP, Industry Strategy
New York, NY · On-site +1
Demonstrated success translating client needs into revenue generating solutions. * Executive ... Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet ...
Principal Architect/Solution Architect Senior Director (Databricks)
Conway, AR · On-site
$120 - $180/hr
Client Leadership & Solution Strategy Serve as a strategic advisor to clients, aligning technical ... Equal Opportunity Employer Statement Acxiom is an equal opportunity employer, including disability ...
Principal Architect/Solution Architect Senior Director (Databricks)
Conway, AR · On-site
$120 - $180/hr
Client Leadership & Solution Strategy Serve as a strategic advisor to clients, aligning technical ... Equal Opportunity Employer Statement Acxiom is an equal opportunity employer, including disability ...
VP/SVP/EVP, Strategy
New York, NY · On-site
... management, and property, casualty, and life insurance. This senior leader sets direction for the ... client side. Success means Acxiom is seen across finance and insurance as a partner that ...
VP/SVP/EVP, Strategy
New York, NY · On-site
... management, and property, casualty, and life insurance. This senior leader sets direction for the ... client side. Success means Acxiom is seen across finance and insurance as a partner that ...
Manager, Industry Strategy
New York, NY · On-site
The Manager, Industry Strategy, Health supports Acxiom's strategy across the health vertical ... Help match Acxiom's data, identity, and partner capabilities to real client problems, and support ...
Manager, Industry Strategy
New York, NY · On-site
The Manager, Industry Strategy, Health supports Acxiom's strategy across the health vertical ... Help match Acxiom's data, identity, and partner capabilities to real client problems, and support ...
Learn to determine whether Acxiom has the data and identity capability to solve a given client ... A collaborative, transparent working style that builds trust across sales, account management ...
Learn to determine whether Acxiom has the data and identity capability to solve a given client ... A collaborative, transparent working style that builds trust across sales, account management ...
VP, Industry Strategy
New York, NY · On-site +1
Provide client driven feedback to inform Acxiom's product and solution roadmap. * Deliver high ... Demonstrated success translating client needs into revenue generating solutions. * Executive ...
VP, Industry Strategy
New York, NY · On-site +1
Provide client driven feedback to inform Acxiom's product and solution roadmap. * Deliver high ... Demonstrated success translating client needs into revenue generating solutions. * Executive ...
Associate Director, Industry Strategy
New York, NY · On-site +1
Success means proposals go out sharper and faster, and the knowledge that feeds them is well ... Strategic Opportunity Management: (includes RFPs, RFIs, client presentations, and upsell ...
Associate Director, Industry Strategy
New York, NY · On-site +1
Success means proposals go out sharper and faster, and the knowledge that feeds them is well ... Strategic Opportunity Management: (includes RFPs, RFIs, client presentations, and upsell ...
... • Client relationship management and stakeholder engagement experience • Success plan ... Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet ...
... • Client relationship management and stakeholder engagement experience • Success plan ... Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet ...
Associate Director, Industry Strategy
New York, NY · On-site +1
Success means proposals go out sharper and faster, and the knowledge that feeds them is well ... Strategic Opportunity Management: (includes RFPs, RFIs, client presentations, and upsell ...
Associate Director, Industry Strategy
New York, NY · On-site +1
Success means proposals go out sharper and faster, and the knowledge that feeds them is well ... Strategic Opportunity Management: (includes RFPs, RFIs, client presentations, and upsell ...
Acxiom Jobs Information
What is it like to work at Acxiom?
Acxiom is a data-driven company that values innovation, collaboration, and customer-centricity, fostering a dynamic and forward-thinking work environment.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement data-driven solutions for clients across various industries. Acxiom's work environment is characterized by a fast-paced and entrepreneurial spirit, with a focus on delivering high-quality results and driving business growth.
Working at Acxiom may appeal to candidates who are passionate about data analytics, technology, and innovation, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to the development of data-driven solutions that shape the future of business and marketing.
The company's team structure is designed to encourage cross-functional collaboration, with employees working together to develop and implement data-driven solutions for clients across various industries. Acxiom's work environment is characterized by a fast-paced and entrepreneurial spirit, with a focus on delivering high-quality results and driving business growth.
Working at Acxiom may appeal to candidates who are passionate about data analytics, technology, and innovation, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to the development of data-driven solutions that shape the future of business and marketing.
What makes Acxiom an attractive place to work?
Acxiom is a leading provider of customer intelligence solutions, offering a unique perspective on data-driven decision-making in the industry. The company fosters a collaborative and innovative work environment, where employees can engage in cutting-edge projects and contribute to the development of cutting-edge technologies. By joining Acxiom, professionals can leverage their skills to drive business growth, enhance customer experiences, and make a meaningful impact in the rapidly evolving world of data and analytics.
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Full-time
Posted 4 days ago
Job description
As a Service Partner, you are the strategic steward of the client and their journey through owning relationships, driving delivery, and unlocking growth. You serve as the primary interface between clients and Acxiom, ensuring every engagement delivers measurable value, fosters loyalty, and supports expansion. Your role blends strategic insight, operational excellence, and cross-functional leadership to elevate client success and internal alignment.
You will serve as the primary point of contact for your clients, deeply understanding their business, industry, and goals. You'll proactively guide them through onboarding, adoption, and renewal, while identifying opportunities to expand the partnership through upsell, cross-sell, and new use cases. Your leadership will be felt across internal teams, as you drive initiatives forward, resolve issues with urgency, and advocate for client needs at every level.
This role requires a blend of strategic thinking, operational excellence, and strong interpersonal influence. You'll lead with a sense of ownership, communicate with clarity, and adapt quickly in a fast-paced environment.
You will serve as the primary point of contact for your clients, deeply understanding their business, industry, and goals. You'll proactively guide them through onboarding, adoption, and renewal, while identifying opportunities to expand the partnership through upsell, cross-sell, and new use cases. Your leadership will be felt across internal teams, as you drive initiatives forward, resolve issues with urgency, and advocate for client needs at every level.
This role requires a blend of strategic thinking, operational excellence, and strong interpersonal influence. You'll lead with a sense of ownership, communicate with clarity, and adapt quickly in a fast-paced environment.
Key Responsibilities
Act as the primary point of contact for clients, managing both tactical needs and long-term planning.
Build trust with client decision makers by understanding client goals, industry context, contracts, and Acxiom's offerings to align solutions effectively.
Support Quarterly Business Reviews (QBRs) to showcase value and recalibrate objectives.
Build client relationships at a strategic level with clients to identify and qualify upsell, cross-sell, and expansion opportunities.
Facilitate work internally to solution new capabilities, and partner with others to craft and deliver upsell proposals.
Consult with new logo pursuit experts during solution proposing and contracting to ensure success in handoff to operations.
Ensure continuous value delivery and long-term satisfaction through proactive engagement and strategic guidance.
Sponsor and oversee upsell projects to ensure timely, high-quality execution across internal teams.
Collaborate with delivery managers and maintain operational rigor through ensuring accurate billing, resource management, and compliance.
Foster strong relationships with internal product and IT experts to understand upcoming client impacts or new client offerings.
Monitor account health and usage metrics to anticipate risks and drive retention.
Communicate clearly across stakeholders and influence internal priorities to support client success.
Seek feedback, apply learnings, and contribute to innovation efforts that enhance client experiences and internal innovation.
Serve as the escalation point for issues, feedback, and troubleshooting-both client-facing and internal-for all components of products and services contracted for.
Required Qualifications
- Bachelor's degree with 8 years of experience or equivalent work experience
- Strong management of multiple projects concurrently using excellent communication skills
- Proficient in Microsoft Office Suite of tools
- Probes for information and makes suggestions to stakeholders (customers and leaders)
- Anticipates and recognizes potential conflicts, exposes disagreements, and resolves issues/problems
- Anticipates the clients' needs by establishing credibility and building relationships
- Takes actions and/or switches to alternate strategies in order to achieve goals
- Strong analytical, problem-solving, and decision-making skills
- Seek out, establish and maintain effective working relationships with associates and clients
- Displays tenacity for getting things accomplished, with the appropriate level and sense of urgency
Travel Requirement
20%+
Any reference to years of experience should be disregarded in the UK
Primary Location City/State:
Homebased - Conway, ArkansasAdditional Locations (if applicable):
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.
Attention Colorado, California, Connecticut, Maryland, Nevada,New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementionedlocationsbut applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contactrecruit@acxiom.com.
About Acxiom
Sourced by ZipRecruiter
We are leaders in helping brands achieve the number one mantra for every business - know your customer. For fifty years, we've helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business. We're one of the marketing industry's most experienced, respected and forward-thinking leaders. For nearly fifty years, we've helped the world's best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel. Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you're an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out. At Acxiom, our values begin with our associates, who are the single most important driver of our success. We're looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise - to our clients and to our associates - and define our company culture. If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.
Industry
Marketing
Company size
501 - 1,000 Employees
Headquarters location
Little Rock, AR, US
Year founded
1969