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Client Success Manager Jobs (NOW HIRING)

DeepIntent

Client Success Manager

New York, NY · On-site

$90K - $100K/yr

The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company. Responsibilities: * Manage all day-to-day ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

New Perspective

Client Success Manager

Worcester, MA · On-site +1

$70K - $80K/yr

We're looking for a highly motivated Client Success Manager to join our dynamic, collaborative team. If you love building relationships, driving measurable results, and working in a fast-paced ...

KEYSTONE CPAS LLC

Client Success Manager

Reno, NV · On-site

Description Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from ...

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Role Responsibilities As a Client Success Manager, you will be responsible for supporting our clients by acting as a frontline liaison to users of our cutting-edge software platform. Day-to-day, you ...

eMed LLC

Client Success Manager

Miami, FL · On-site

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...

Nextep

Client Success Manager

Charlotte, NC · On-site

A client success manager is exactly how it sounds -- an account manager who ensures our clients are happy, taken care of, and thriving. When our clients succeed, Nextep succeeds. If you're solutions ...

New

Keystone CPAs LLC

Client Success Manager

Reno, NV · On-site

Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from initial ...

Virtual Peaker

Client Success Manager

Louisville, KY · On-site

$75K - $90K/yr

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Advanced Data Risk Management

Client Success Manager

$95K - $125K/yr

About the Role ADRM is seeking a Client Success Manager to support and coordinate strategic client initiatives across large, enterprise accounts. This role serves as a central point of contact ...

Force Therapeutics

Client Success Manager

$70K - $80K/yr

As the Client Success Manager, you will have responsibility for managing the day-to-day relationship for an assigned set of clients. You will support a cross-functional group aligned to your clients ...

Valve And Meter

Client Success Manager

Indianapolis, IN · On-site +1

$80K/yr

As a Client Success Manager, you will be the primary strategic partner for a portfolio of valued clients. You will guide their marketing strategy, advocate for their success internally, and help ...

DebtBlue LLC

Client Success Manager

Richardson, TX · On-site

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

Nextep

Client Success Manager

Charlotte, NC

A client success manager is exactly how it sounds - an account manager who ensures our clients are happy, taken care of, and thriving. When our clients succeed, Nextep succeeds. If you're solutions ...

New

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Client Success Manager information

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$32.5K

$83.1K

$140K

How much do client success manager jobs pay per year?

As of Jul 11, 2026, the average yearly pay for client success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
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Client Success Manager jobs near you
Client Success Manager

Client Success Manager

DeepIntent

New York, NY • On-site

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com.
What You'll Do:
DeepIntent is seeking a Client Success Manager to join our Client Success team. The Client Success team is responsible for providing excellent client service, collaborating with Sales to build RFPs, and managing all post sales activities from set up through post campaign performance reviews, while driving incremental revenue and renewals for all media buys. Each Client Success Manager oversees their own book of business and builds relationships with each client to understand their business goals and help them achieve success using DeepIntent's solutions. The Client Success Manager should have a strong knowledge of the programmatic landscape and is a key contributor in the overall growth of the company.
Responsibilities:
  • Manage all day-to-day operations associated with key strategic accounts; serve as the primary point person for all post sale client requests and communication with clients (including campaign launch, optimizations, reporting, recommendations, etc.)
  • Develop, grow and maintain solid customer relationships with clients through exceptional client service, hosting KOCs, regular office hours and entertainment.
  • Monitor pacing and delivery while working with the Campaign Manager to find ways to optimize based on client's success metrics
  • Work with the Analytics team to provide scheduled and ad hoc performance updates
  • Work closely with Sales to identify ways to grow accounts and bring forth strategic recommendations
  • Oversee Associate Client Service Manager on routine processes such as billing, processing IOs, DSP reporting and providing test links/screenshots
  • Lead pre-sales and incremental planning process strategizing and building audiences, running forecasts and building out media plans for client RFPs and upsells
  • Help develop best practices within the Operations organization through internal collaboration
  • Stay current with best practices, strategies, and industry standards related to digital marketing

Who You Are:
  • 3+ years of working experience in either a media agency planning / investment role or a Client Success role within the adtech, digital and/or programmatic industry
  • You have a great passion for digital and an understanding of the digital advertising landscape; HCP/DTC Pharmaceutical knowledge is a plus!
  • Have a desire to work in a rapidly growing and ever-changing startup environment
  • You are detail oriented and organized with flexibility to work on diverse projects and accounts
  • Strong verbal and written communication skills
  • Proficient with Word, Excel, PowerPoint and Google Suite
  • Strong knowledge of the ad-tech ecosystem, key industry partners and technical market standards (ad serving, SSP, DSP, IAS, DV, etc.)
  • Proven track record of success owning customer relationships, client meetings, QBR's, product training, data analysis, media planning/RFPs and strategic business reviews

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $90,000 - $100,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer a quarterly bonus plan and competitive benefits as well as many other company offerings.
We believe great work starts with great support. That's why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.
Here's what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!
Here's what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!
Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!
DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent's commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.
CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

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