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Client Success Manager Jobs in Arkansas (NOW HIRING)

Priority1

Customer Success Manager

Little Rock, AR

$45K/yr

The Customer Success Manager's primary duties are to manage relations with, support, service, and be a liaison to, existing assigned book of customers regarding their freight transportation needs.

Priority1

Customer Success Manager

Little Rock, AR · On-site

$45K/yr

The Customer Success Manager's primary duties are to manage relations with, support, service, and be a liaison to, existing assigned book of customers regarding their freight transportation needs.

CEPRES

$130K - $167K/yr

Our clients use CEPRES to manage, analyze, and benchmark their private market investments, while ... We are seeking a VP Client Success & Retention (f/m/x) to lead CEPRES' global customer success ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Arkansas

Client Success Manager information

See Arkansas salary details

$26.9K

$68.7K

$115.8K

How much do client success manager jobs pay per year?

As of Aug 2, 2026, the average yearly pay for client success manager in Arkansas is $68,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $81,900.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Arkansas? The most popular types of Client Success jobs in Arkansas are:
What are popular job titles related to Client Success Manager jobs in Arkansas? For Client Success Manager jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Arkansas look for? The top searched job categories for Client Success Manager jobs in Arkansas are:
What cities in Arkansas are hiring for Client Success Manager jobs? Cities in Arkansas with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Arkansas as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $68,686 per year, or $33 per hour.

Client Success Manager

Acretrader, Inc.

Fayetteville, AR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

About Acres
Acres is a leading land intelligence platform analyzing over 150M U.S. land parcels to power faster, smarter decisions for real estate, corporate, agriculture, and finance. Our mission: bring data-driven transparency to America's largest asset. Learn more at Acres.com.
We are dedicated to the growth of our platform and the growth of our people. We're looking for high performers who go about their work with a sense of curiosity, responsibility, and a drive to make things better. We are a primarily onsite team located in beautiful downtown Fayetteville, Arkansas and this is an onsite position.
*Note: Applicants must be currently authorized to work in the United States on a full-time basis. Our company does not sponsor employment visas (such as H-1B visas) at this time, nor are we able to accommodate candidates who will require sponsorship in the future.
Why Join Acres?
  • World-class team: we take talent density seriously. We like working with incredibly smart, driven people who are passionate about our platform, our customers, and their own ability to make an impact on the outcomes of our business. This may be the best group of humans you've worked with.
  • Velocity and Urgency: we work fast, which means you'll learn a lot, be exposed to many facets of the business, and the role you're being hired for is needed and impactful to the outcomes of our business. You won't be bored.
  • Cutting Edge Product and Technology: Our platform is state-of-the-art and powerful. We're creating tools that make people smarter, reinventing how you discover, create, and share relevant data. You'll be proud of what you create.
  • Compensation and Benefits: to support our hardworking team, in addition to competitive compensation plans, we also offer all full-time regular employees:
    • medical, vision, and dental insurance for employee, spouse, and dependents
    • 401k plan with 4% employer match
    • unlimited Paid Time Off
    • generous stock options
    • company-wide bonus

Acres is an equal opportunity employer and recognizes that diverse teams are the strongest teams. We encourage interested individuals of all backgrounds to apply.
Core Responsibilities
  • Implementation, Workflow Integration & Value Optimization
    • Own the complete client journey from day one, leading the end-to-end implementation and onboarding for Midmarket and Enterprise accounts to ensure rapid time-to-value, high initial adoption, and a forward-looking trajectory with clear strategic milestones.
    • Partner deeply with client teams post-onboarding to continually optimize their internal workflows, moving beyond basic setup to proactively consult on how they can deeply embed the platform into their daily operations.
  • Relationship Management & Account Health
    • Build and maintain multi-threaded relationships within assigned accounts, working closely with daily power users while establishing strong rapport with key stakeholders.
    • Proactively monitor portfolio health, identifying churn risks early and independently executing targeted action plans to get accounts back on track.
    • Deliver tailored, data-driven executive updates and impact reports that clearly outline the operational and financial value the client is achieving.
  • Solution-Oriented Escalation & Product Collaboration
    • Act as the primary owner for critical account issues and crises; independently formulate and propose/execute resolutions before seeking leadership alignment, rather than simply surfacing the problem.
    • Translate client feedback, pain points, and feature requests into actionable insights for the product team to help inform the roadmap.
  • Retention & Growth
    • Maintain a high degree of personal ownership over Net Revenue Retention (NRR) targets, viewing portfolio performance and client retention as a direct reflection of your strategic impact.
    • Manage the renewal pipeline for your portfolio, leading commercial conversations and ensuring predictable net revenue retention.
    • Actively identify expansion and upsell opportunities based on account usage and evolving client needs, collaborating with Sales to close the deal.
  • Client Advocacy & Content Support
    • Identify successful user stories within your portfolio and collaborate with marketing to develop case studies, testimonials, and client references.
    • Help create and refine client-facing resources, such as specialized guides, feature walkthroughs, or webinars, to scale client education.
  • Team Collaboration & Process Improvement
    • Contribute to the continuous improvement of internal CS playbooks, onboarding materials, and documentation to help streamline team operations.
    • Provide guidance and informal mentorship to Client Success Specialists, sharing best practices on account management and risk mitigation.

Key Competencies
  • 2-4+ years of experience in B2B SaaS Client Success, Account Management, or a related client-facing role.
  • Proven experience managing a portfolio of Enterprise accounts with a focus on retention and account growth.
  • Comfortable navigating commercial conversations, including discussing renewal terms, subscription options, and expansion opportunities.
  • Strong professional presence with the ability to confidently present data, product updates, and value metrics to client stakeholders.
  • Solid technical aptitude to deeply understand product functionality, troubleshoot workflows, and translate technical concepts for non-technical users.
  • Analytical thinker who can look at usage metrics and account data to tell a compelling story about product value.
  • Strong organizational skills with a proven ability to manage multiple complex projects and diverse stakeholders simultaneously to meet strict deadlines.
  • Adaptable teammate who thrives in a fast-paced startup environment and is comfortable helping build processes as the company grows
  • Proficiency with CRM platforms (Salesforce, HubSpot, etc.) and client management tools.

Preferred Qualifications
  • Experience with land data, GIS, or real estate tech is a strong plus.
  • Experience in a high-growth startup environment is also a plus (or at least a hearty appetite to work in one!)

Apply