ZipRecruiter

Log In

1

Weekend Customer Success Manager Jobs in Arkansas

storesight.com

Customer Success Manager

Fayetteville, AR · On-site

As a Customer Success Manager, you will serve as a critical link between customers and internal teams. Through close collaboration with both, you will ensure high-quality results that align with the ...

New

Priority1

Customer Success Manager

Little Rock, AR · On-site

$45K/yr

Customer Success Manager Priority1 strives to go beyond simply offering jobs. We foster careers by creating a great working environment for our team members. We hire talented individuals who will ...

Storesight

Customer Success Manager

Fayetteville, AR · On-site

As a Customer Success Manager, you will serve as a critical link between customers and internal teams. Through close collaboration with both, you will ensure high-quality results that align with the ...

New

UNITI

Major Customer Success Mgr

Little Rock, AR · On-site

The Major Customer Success Manager - Uniti is responsible for establishing and building customer relationships and promoting customer adoption of our products & solutions. What You'll Do: The Major ...

UNITI

Senior Customer Success Mgr

Little Rock, AR · On-site

The Customer Success Manager ensures customers are satisfied with their services and are realizing the value of their investment in Uniti. The role proactively engages customers to provide product ...

Priority1

Customer Success Manager

Little Rock, AR · On-site

$45K/yr

The Customer Success Manager's primary duties are to manage relations with, support, service, and be a liaison to, existing assigned book of customers regarding their freight transportation needs.

Priority1

Customer Success Manager

Little Rock, AR · On-site

$45K/yr

The Customer Success Manager's primary duties are to manage relations with, support, service, and be a liaison to, existing assigned book of customers regarding their freight transportation needs.

Spscommerce

Senior Customer Success Manager

Rogers, AR · Hybrid

$76K - $118K/yr

We are seeking a Sr. Customer Success Manager to join our Customer Success Team. In this role, you will ensure an outstanding customer experience throughout the customer's lifecycle by understanding ...

EDB

Principal Customer Success Manager

Little Rock, AR · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

iCIMS

Senior Manager, Customer Success

Little Rock, AR · On-site

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...

Spscommerce

Customer Success Executive

Rogers, AR · Hybrid

$78K - $117K/yr

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a ... As a Customer Success Executive on our Strategic Partnerships team, you'll be the primary point of ...

next page

Showing results 1-20

All JobsCustomer Success JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Arkansas

Weekend Customer Success Manager information

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

What are popular job titles related to Weekend Customer Success Manager jobs in Arkansas?

For Weekend Customer Success Manager jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Weekend Customer Success Manager jobs in Arkansas look for?

The top searched job categories for Weekend Customer Success Manager jobs in Arkansas are:

What cities in Arkansas are hiring for Weekend Customer Success Manager jobs?

Cities in Arkansas with the most Weekend Customer Success Manager job openings:

Weekend Customer Success Manager jobs near you

Customer Success Manager

storesight.com

Fayetteville, AR • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

About Storesight
Storesight is an AI-powered platform purpose-built by CPG executives in collaboration with leading CPG firms to transform how sales and category management teams operate. Backed by a network of 3M+ contributors, we acquire more than 6 million shelf and display images annually from nearly 50,000 locations. If you're passionate about helping businesses maximize retail performance, revenue, and profit, join us in shaping the future of CPG innovation.
Position Overview:
The Customer Success Team is dedicated to providing world-class service, ensuring customer satisfaction, and driving lifetime value growth across our StoresightAI customers. As a Customer Success Manager, you will serve as a critical link between customers and internal teams. Through close collaboration with both, you will ensure high-quality results that align with the unique needs of our customers.
We are seeking a highly motivated, proactive team player with excellent cross-functional collaboration skills to ensure customer success, promote customer retention, and deliver exceptional service. This role is ideal for a detail-oriented individual who enjoys problem-solving and is driven by the opportunity to serve others.
Key Responsibilities:
Customer Relationship Management:
  • Serve as the primary point of contact for our customers, delivering best-in-class service through onboardings, trainings, business reviews, and contract renewals for our StoresightAI platform.
  • Build and maintain strong, long-lasting customer relationships, acting as a trusted consultant and lead customer service contact.
  • Proactively engage with customers to ensure timely renewals of annual subscription contracts and identify upsell/cross-sell opportunities for the sales team.
Operational Excellence and Data Analysis:
  • Manage your work and customer interactions in our CRM system, Hubspot.
  • Comfortably analyze your own customer data and trends from the StoresightAI platform to provide strategic insights to customers.
  • Monitor customer progress and satisfaction, collaborating with the Data and Platform Operations teams to address any challenges efficiently.
Product Knowledge:
  • Serve as a subject matter expert on the StoresightAI platform and products, educating customers on systems and processes to maximize their use of the platform.
  • Work with customers to implement, expand, and enhance their engagement with StoresightAI's offerings.
Collaboration and Account Growth:
  • Partner with the Sales, Data, Platform Operations, and Marketing teams to identify opportunities for customer retention and account expansion, contributing to overall business growth.
  • Collaborate with teams across the organization to fulfill primary responsibilities and support the success of customer accounts.
Professional Development and Team Support:
  • Work with team leadership on individual development and growth goals, continuously enhancing service delivery skills.
  • Contribute to team success by sharing insights and best practices, fostering a collaborative environment that supports high-quality customer service.
Qualifications:
  • 2+ years of professional experience within CPG or retail (strongly preferred).
  • Ability to manage multiple projects simultaneously in a fast-paced environment with strict deadlines.
  • Excellent business writing and communication skills.
  • Strong ability to collaborate and excel in a team environment.
  • A strong customer focus, with a commitment to meeting customer objectives and developing a deep understanding of their business.
  • Proactive and service-oriented, always ready to take initiative and prioritize customer needs.
  • Adaptable and capable of solving problems efficiently in changing situations.
  • A dedicated individual committed to excellence, understanding that occasionally working outside regular business hours may be required to meet critical deadlines, support time-sensitive projects, or address urgent tasks.
  • Organized and detail-oriented, with strong time management skills.
  • Experience with Hubspot or other CRM systems (preferred).
  • Familiarity with data analysis and the ability to interpret customer trends (preferred).

Benefits:
• PTO
• Health, Vision, & Dental Insurance
• Life Insurance
• Supplemental Insurance
• 401k and Company Match

Apply