Client Success Manager The position of Client Success Manager at Neighborly Software will be a proactive subject matter expert our clients rely on. The Client Success Manager will work with clients ...
Client Success Manager The position of Client Success Manager at Neighborly Software will be a proactive subject matter expert our clients rely on. The Client Success Manager will work with clients ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...
Client Success Manager
Duluth, GA · On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...
Client success manager
Atlanta, GA · On-site
Client Success Manager Location: Atlanta, GA About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational ...
Client success manager
Atlanta, GA · On-site
Client Success Manager Location: Atlanta, GA About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational ...
Client success manager
Atlanta, GA · On-site
Client Success Manager Location: Atlanta, GA About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational ...
Client success manager
Atlanta, GA · On-site
Client Success Manager Location: Atlanta, GA About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational ...
Client Success Manager
Atlanta, GA · On-site
Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...
Client Success Manager
Atlanta, GA · On-site
Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...
Client Success Manager (MedInsight)
Atlanta, GA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Manager (MedInsight)
Atlanta, GA · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Manager
Atlanta, GA · On-site
Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...
Client Success Manager
Atlanta, GA · On-site
Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Client Success Manager
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...
Client Success Manager
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...
Client Success Manager
Tybee Island, GA · On-site
$48K/yr
VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...
Client Success Manager
Tybee Island, GA · On-site
$48K/yr
VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...
VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...
Quick apply
VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...
Client Success Manager - Augur
Atlanta, GA · On-site
Account Management and Client Success (Augur) * Oversee account management for Augur clients during the launch phase, building durable relationships with key client contacts and decision-makers.
Quick apply
Client Success Manager - Augur
Atlanta, GA · On-site
Account Management and Client Success (Augur) * Oversee account management for Augur clients during the launch phase, building durable relationships with key client contacts and decision-makers.
Client Success Manager
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client ...
Quick apply
Client Success Manager
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client ...
Manager, Client Success (CSM)
Atlanta, GA · Remote
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
Manager, Client Success (CSM)
Atlanta, GA · Remote
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client ...
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client ...
Manager, Client Success (CSM)
Atlanta, GA · Remote
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
Manager, Client Success (CSM)
Atlanta, GA · Remote
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
Client Success Manager
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client ...
Client Success Manager
Atlanta, GA · On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...
Client Success Manager information
See Georgia salary details
$27.4K - $35.7K
4% of jobs
$35.7K - $43.9K
10% of jobs
$49.7K is the 25th percentile. Wages below this are outliers.
$43.9K - $52.2K
16% of jobs
$52.2K - $60.5K
15% of jobs
The median wage is $63.6K / yr.
$60.5K - $68.7K
14% of jobs
$68.7K - $77K
14% of jobs
$79.2K is the 75th percentile. Wages above this are outliers.
$77K - $85.2K
10% of jobs
$85.2K - $93.5K
10% of jobs
$93.5K - $101.7K
4% of jobs
$101.7K - $110K
2% of jobs
$110K - $118.2K
2% of jobs
$27.4K
$70.1K
$118.2K
How much do client success manager jobs pay per year?
What job makes $10,000 a month without a degree?
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
What is a Client Success Manager?
What is a CSM salary?
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
What jobs pay 500,000 a year in the US?
What does a Client Success Manager do?

Job description
Neighborly Software is a cloud-based technology platform that reimagines the administration of Housing, Economic, and Community Development programs. Our mission is to make a difference through community development and help create social and economic good for low-income families and vulnerable populations. Since 2016, we have delivered software solutions to over 400 public and private sector entities across the United States. We are dedicated to serving something bigger than ourselves and consistently delivering unmatched experiences to our Neighbors and partners.
Client Success Manager
The position of Client Success Manager at Neighborly Software will be a proactive subject matter expert our clients rely on. The Client Success Manager will work with clients to help define their needs, evaluate their current processes, and guide clients through their relationship with Neighborly Software programs. We are looking for self-motivated individuals that want to ensure every client has a successful journey with Neighborly Software. This position has the opportunity to grow into an Implementation Lead.
As a Client Success Manager at Neighborly Software, you’ll get to:
- Proactively and efficiently resolve Client Success inquiries via multiple channels of communication: phone, email, and ticket support inquiries
- Maintain HUD industry knowledge and best practices to address questions and to suggest solutions to client inquiries
- Educate clients on software features or additional functionality that will best meet their needs
- Proactively nurture the client relationship to promote retention and expansion
- Evaluate clients’ current processes and configure our solution to meet their needs while recommending Neighborly Software best practices
- Enact a high level of attention to detail during add-on software configuration
- Collaborate with teammates to conduct peer-reviews of configured solutions
- Communicate with finance to ensure accurate invoicing is completed
- Build a value-based relationship with clients to ensure overall use and satisfaction with our solution
Minimum Position Qualifications:
- Bachelor’s Degree preferred
- Tech savvy
- Minimum of 3 years in a client-facing, consultative role within a Technology-centric environment; preferably with Software Implementation
- Excellent verbal and written communication skills, including the ability to chair meetings or host webinars.
- Demonstrated passion about our mission of helping low- and moderate-income households and neighborhoods
- Potential to become an expert in our products and act as a SME of Housing and Urban Development (HUD) programs
- Self-starter with the ability to be successful in a startup environment
- Atlanta based
Desired Qualifications:
- Previous Housing and Community Development experience
- Experience with SaaS
- Experience working with housing, economic, and community development organizations or Housing Authorities, strongly preferred
- Knowledge of HUD programs, specifically Housing Choice Vouchers and/or Community Development Block Grants (CDBG)
About Neighborly Software
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Atlanta, GA, US
Year founded
2015