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Client Success Manager Jobs in Augusta, GA (NOW HIRING)

OSLA Agency

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Client Success Manager Position Type: Full-time Location: Hybrid/ Augusta, GA Bonus structure in addition to salary! About Us: OSLA is an insight driven performance agency. We don't just create ...

OSLA Agency

Client Success Manager

Augusta, GA · Remote

$40K - $45K/yr

Client Success Manager Position Type: Full-time Location: Hybrid/ Augusta, GA Bonus structure in addition to salary! About Us: OSLA is an insight driven performance agency. We don't just create ...

greenpath, inc.

Client Success Specialist

Augusta, GA · Remote

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you\'re eager ...

greenpath, inc.

Client Success Specialist

Augusta, GA · On-site

$16.50 - $18.38/hr

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you're eager to ...

greenpath, inc.

Client Success Specialist

Augusta, GA · Remote

As a Client Success Specialist (CSS), you'll be the heart of our mission--supporting clients enrolled in our Debt Management Program and helping them achieve their financial goals. If you\'re eager ...

Premier Networx, Inc.

Solutions Architect

Augusta, GA · On-site

$59.25 - $78/hr

The Solutions Architect translates business objectives into scalable, secure, and cost-effective managed solutions. They work closely with Sales, Client Success, Professional Services, and NOC teams ...

Premier Networx, Inc.

Solutions Architect

Augusta, GA · Hybrid

$59.25 - $78/hr

The Solutions Architect translates business objectives into scalable, secure, and cost-effective managed solutions. They work closely with Sales, Client Success, Professional Services, and NOC teams ...

Premier Networx

Solutions Architect

Augusta, GA · On-site

$49.75 - $65.50/hr

This role involves translating business objectives into scalable and secure managed solutions while collaborating with various internal teams to ensure technical accuracy and client success.

Alpine Legacy Group

Client Consultant

Evans, GA · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Augusta, GA

Client Success Manager information

See Augusta, GA salary details

$30.6K

$78.1K

$131.6K

How much do client success manager jobs pay per year?

As of Jul 31, 2026, the average yearly pay for client success manager in Augusta, GA is $78,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,100.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Augusta, GA? The most popular types of Client Success jobs in Augusta, GA are:
What job categories do people searching Client Success Manager jobs in Augusta, GA look for? The top searched job categories for Client Success Manager jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Client Success Manager jobs? Cities near Augusta, GA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Augusta, GA as of July 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $78,081 per year, or $37.5 per hour.

Client Success Manager

OSLA Agency

Augusta, GA • Remote

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

To be considered for this position, please apply directly through our internal job board using the following link: https://wkf.ms/408hjmq

***Ideal candidates will reside in the Southeastern United States***

Job Title: Client Success Manager

Position Type: Full-time

Location: Hybrid/ Augusta, GA

Bonus structure in addition to salary!

About Us:

OSLA is an insight driven performance agency. We don't just create marketing campaigns, but deliver results rooted in intelligence and insight by turning strategies into outcomes that matter. Our clients want smart, cost-effective strategies that deliver real results and help drive revenue growth. We bring added value to businesses by providing a strategy team of trusted advisors who create and diligently track strategic efforts for performance in highly competitive marketplaces.

Job Summary

The Client Success Manager plays a vital role in maintaining client satisfaction, fostering loyalty, and driving business growth through strong, enduring relationships. This role ensures client needs are met and exceeded while maximizing satisfaction and retention. The ideal candidate will develop and execute strategies, solve problems, and cultivate strong business relationships. Responsibilities include managing client budgets, leading regular client meetings, providing updates to senior management, and leveraging sales experience to close new accounts.

Main Responsibilities

  • Serve as the primary point of contact for clients, understanding their objectives and aligning appropriate services to meet their goals.

  • Foster and maintain strong client relationships, building trust and loyalty.

  • Collaborate with clients and internal teams to develop strategic recommendations that enhance marketing results.

  • Manage and oversee client strategy execution, ensuring continuous optimization and performance throughout the year.

  • Assist in conducting research and analyses for clients undergoing strategic marketing action plans.

  • Facilitate clear and timely communication between clients and internal teams for seamless project execution.

  • Address client concerns proactively, finding solutions while aligning with company guidelines.

  • Identify opportunities for additional services or upselling and present them to clients when appropriate.

  • Gather and analyze client feedback to drive service improvements and enhance satisfaction.

  • Utilize various software tools for research, presentations, and media campaign reviews.

  • Handle client calls and requests efficiently and professionally.

  • Collaborate with internal teams, including content, digital ad management, public relations, web development, and executives.

  • Stay informed about current media trends and consumer behavior patterns.

  • Coordinate with the CS Director and clients to design media plans and set budgets, selecting optimal media outlets.

  • Review and send cost and spending reports for clients.

  • Analyze campaign effectiveness and generate recommendations for continuous improvement.

  • Maintain professionalism and adhere to deadlines.

  • Travel as needed for client meetings, events, or new business opportunities.

  • Create post-client meeting action item lists for both internal teams and clients, delegating tasks to the coordinator team.

  • Draft and manage proposed contract changes for clients.

  • Provide accounts receivable support as needed.

  • Escalate AR report issues when necessary.

  • Undertake additional duties as assigned by the direct supervisor.

Supporting Responsibilities

  • Support client success team responsibilities when colleagues are on leave or as client needs fluctuate.

  • Oversee projects from initial concept to completion, ensuring deadlines are met and final work is reviewed before client submission.

  • Facilitate daily operational tasks to ensure smooth agency operations.

  • Oversee client billing, and manage client needs with team support.

  • Prepare client meeting materials, including notes and presentations.

Skills and Requirements

  • Marketing degree or 1-3 years of industry experience

  • Excellent written and verbal communication skills.

  • Highly organized and detail-oriented.

  • Strong work ethic and problem-solving ability.

  • Exceptional customer service skills with a proactive approach.

  • Proficiency in Google Suite, Microsoft Word, Excel, PowerPoint, and other relevant software.

  • Ability to work efficiently in a fast-paced environment and make sound judgments.

  • Familiarity with iOS, smartphones, tablets, and Mac or PC systems.

  • Professional demeanor in office and client interactions.

  • Understanding of client industries and marketing strategies.

  • Willingness to stay informed on industry trends and emerging technologies.

Company Description

OSLA is an insight driven performance agency. We don't just create marketing campaigns, but deliver results rooted in intelligence and insight by turning strategies into outcomes that matter. Our clients want smart, cost-effective strategies that deliver real results and help drive revenue growth. We bring added value to businesses by providing a strategy team of trusted advisors who create and diligently track strategic efforts for performance in highly competitive marketplaces.