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Client Success Manager Jobs in Athens, GA (NOW HIRING)

BK Behavior

BCBA | Your Career, Your Impact

Athens, GA · On-site

$93/hr

Monitor client progress and adjust treatment plans as needed * Collaborate with caregivers and ... Dedicated BCBA Success Manager for ongoing clinical and professional support Please note: This ...

New

BK Behavior

BCBA Hybrid Flexibility

Athens, GA · On-site

$93/hr

Monitor client progress and adjust treatment plans as needed * Collaborate with caregivers and ... Dedicated BCBA Success Manager for ongoing clinical and professional support Please note: This ...

BK Behavior

BCBA - Grow, Lead & Inspire

Athens, GA · On-site

$93/hr

Monitor client progress and adjust treatment plans as needed * Collaborate with caregivers and ... Dedicated BCBA Success Manager for ongoing clinical and professional support Please note: This ...

BK Behavior

BCBA Hybrid Flexibility

Athens, GA · On-site

$93/hr

Monitor client progress and adjust treatment plans as needed * Collaborate with caregivers and ... Dedicated BCBA Success Manager for ongoing clinical and professional support Please note: This ...

BK Behavior

BCBA Grow, Lead & Inspire

Athens, GA · On-site

$93/hr

Monitor client progress and adjust treatment plans as needed * Collaborate with caregivers and ... Dedicated BCBA Success Manager for ongoing clinical and professional support Please note: This ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Athens, GA

Client Success Manager information

See Athens, GA salary details

$31.4K

$80.2K

$135.2K

How much do client success manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success manager in Athens, GA is $80,206.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $95,600.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Athens, GA look for?

The top searched job categories for Client Success Manager jobs in Athens, GA are:

What cities near Athens, GA are hiring for Client Success Manager jobs?

Cities near Athens, GA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Athens, GA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $80,206 per year, or $38.6 per hour.

Customer Success Account Manager - Signature - Joliet, IL

United Parcel Service (UPS)

Jefferson, GA • On-site

$64K - $113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

UPS rating

7.3

Company rating: 7.3 out of 10

Based on 2,350 frontline employees who took The Breakroom Quiz

23rd of 64 rated delivery companies

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Joliet, IL, Romeoville, IL, and Lockport, IL

Summary

The Signature Customer Success Account Manager will manage a high volume of smaller customers. The Signature Customer Success Account Manager will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Account Manager will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Account Manager will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products.

Key Responsibilities

Issue Management

  • Serve as the primary point of contact and advocate for assigned accounts.
  • Handle routine customer inquiries with standardized solutions while escalating complex issues as needed.
  • Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions.

Value Creation / Proposals

  • Proactively engage existing customers to enhance value and prevent churn.
  • Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas.
  • Identify low-touch upsell opportunities and guide customers to resources for additional value.
  • Develop strategies for upselling / cross-selling opportunities to drive account growth.
  • Drive product adoption and educate customers on products and services.

Territory Management

  • Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability.
  • Monitor customer health metrics to measure satisfaction and prevent churn.

Feedback Collection

  • Update UPS DRIVE with retention data, planning next steps for churn prevention / growth.

Qualifications

  • 0-4 years in customer success, support, or related customer-facing roles.
  • SMB account management experience.
  • Ability to manage multiple customer engagements through strong organizational skills.
  • Data-driven mindset.
  • Excellent written communication skills.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

The salary range for this position is $64,680.00/year to $113,220.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

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