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Client Success Manager Jobs in Albany, GA (NOW HIRING)

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Client Success Manager information

See Albany, GA salary details

$29.9K

$76.4K

$128.8K

How much do client success manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for client success manager in Albany, GA is $76,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,700.00 and $91,100.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Albany, GA look for?

The top searched job categories for Client Success Manager jobs in Albany, GA are:

What cities near Albany, GA are hiring for Client Success Manager jobs?

Cities near Albany, GA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Albany, GA as of August 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $76,407 per year, or $36.7 per hour.

Community Manager

Envolve Client Services Group

Cordele, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Envolve Client Services Group professionally manages apartment communities located in markets throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve Client Service Group offers a wide variety of opportunities from residential apartment management, leasing,  maintenance and more. We, the Envolve Client Services Group team, are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for Community Manager candidates for Rosewood in Georgia. 

DESCRIPTION:
The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on-site staff, leading leasing and marketing activities, market analysis, resident relations and preparation/management of property budgets.

DUTIES:

  • Accountable for all aspects of the day to day operation of assigned property.
  • Ensure that all physical aspects of the property are at all times fully functional and maintained.
  • Frequent interaction with residents, proactively responding to their needs; focus on relationship development and resident retention.
  • Achieve the highest possible net operating income through implementation of effective cost control.
  • Develop yearly operating and capital budget plans.
  • Monitor and enforce resident lease obligations.
  • Understand and maintain strict adherence to State and Federal Fair Housing Laws.
  • Communicate effectively with site staff members and ensure compliance of all personnel policies and procedures.
  • Provide direction and oversight to property maintenance staff.
  • Ensure that units/space conditions are in market ready condition.
  • Promote and teach safe work practices and ensure all safety of site and the occupants.
  • Perform regular inspections of managed property.
  • Bid, negotiate and manage vendor service contracts and one-time projects.
  • Train and mentor office staff in an effort to implement sales and marketing materials.
  • Provide reports as required.

Responsible for rental collection and posting as well as inputting invoices. Other tasks as assigned.
QUALIFICATIONS:

  • Must have strong financial management skills and be well versed in budgeting, forecasting and cost control.
  • Ability to work effectively and lead the community staff in a fast paced, ever changing environment.
  • Solid multi-tasking skills along with the ability to meet deadlines.
  • Must have solid understanding and experience with Tax Credit Affordable housing properties.
  • Ability to communicate professionally and effectively with co-workers, residents, vendors and corporate staff.
  • Must be proficient with Microsoft Office (Excel, Word, and Outlook).
  • Willingness and ability to work weekends and holidays when the business requires.
  • Must be able to travel for training and occasional business meetings.
  • High School diploma or equivalent; some college strongly preferred
  • 3 years of property management and/or equivalent experience required 
  • Must have a valid drivers license

Rate: 45K - 50K

BENEFITS:

  • Competitive salaries and bonuses
  • Medical
  • Dental
  • Vision
  • 401(k) plan with employer match
  • Short term disability
  • Long term disability
  • Life/AD&D
  • Paid Time Off
  • 11 paid holidays
  • Employee Assistance Program
  • Career advancement opportunities
  • Training and Development


Background Screening and Drug Test Required
EOE Minorities/Females/Disabled/Veterans

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