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Client Success Associate Jobs in Georgia (NOW HIRING)

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... Schedule and lead client meetings to discuss ongoing projects, as needed * Ensure that the ...

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With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with ... Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, SMB Accounts ...

... catapulted our client's success and penetration of new markets. Due to the success of our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

... catapulted our client's success and penetration of new markets. Due to the success of our ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

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Client Success Associate information

See Georgia salary details

$15.6K

$44.7K

$78.5K

How much do client success associate jobs pay per year?

As of May 28, 2026, the average yearly pay for client success associate in Georgia is $44,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,100.00 and $55,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What is a client success associate?

A client success associate is a professional responsible for managing client relationships, ensuring customer satisfaction, and helping clients achieve their goals with a company's products or services. They often communicate via phone, email, or chat, and may use customer relationship management (CRM) tools to track interactions and outcomes.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Georgia? The most popular types of Client Success jobs in Georgia are:
What cities in Georgia are hiring for Client Success Associate jobs? Cities in Georgia with the most Client Success Associate job openings:
Sales & Customer Success Associate

Sales & Customer Success Associate

Social Status Solutions

Atlanta, GA • On-site

$700 - $900/wk

Full-time

Posted 14 days ago


Job description

Social Status Solutions' successful impact in the telecommunications industry has been nationally recognized by our reputable clients! As a prominent business consulting and sales firm located in Atlanta, we are valued for our innovative sales strategies and ability to exceed projected sales margins. Our mission is to assist our clients in new customer acquisitions, expand their market reach, and continue to help them dominate in the telecommunications industry! To successfully achieve our vision, we are seeking ambitious, zealous, and pioneering individuals to join our team as Sales & Customer Success Associate.
Responsibilities of a Sales & Customer Success Associate:
  • Deliver in-person presentations to potential customers and educate them on the benefits of our client's products, services, and promotions
  • Increase customer satisfaction and create sales by providing potential customers utmost customer service and a personalized purchasing experience through face-to-face communication and active listening
  • Identify a potential customer's needs, troubleshoot to resolve any of their problems, and customize their sales purchases according to what best fits their needs
  • Utilize product knowledge, competitive pricing, and market research to upsell our client's products and services and drive up our sales revenue
  • Ensure that the customer's contact information, installation dates, and sales package is recorded accurately
  • Strategize with our fellow Sales & Customer Success Associate in team settings on effective sales techniques that increase customer engagement
  • Maintain current knowledge on our client's products, services, promotions, sales targets, and campaign goals by attending all virtual conference calls and on-site training
  • Collaborate with our Sales Executives, senior-level Customer Service team members, and other Sales & Customer Success Associates to establish and attain all sales targets and goals

Sales & Customer Success Associate Skills Preferred:
  • Persuasive communicator that successfully paints the picture to our targeted audience
  • Entrepreneurial spirit and competitive drive to exceed our client's goals and expectations
  • Team-spirited and adaptive to working in fast-paced environments
  • Solution-oriented and takes initiative to finding answers instead of staying complacent with current challenges
  • Professional representation of our clients and dedicated to building long lasting relationships to our consumers

Basic Qualifications of a Sales & Customer Success Associate:
  • High School Diploma or equivalent experience related to a Sales & Customer Success Associate
  • Bachelor's Degree in Business Administration, Management, Entrepreneurship, Communications or other related fields preferred
  • 1-3 years of experience working in Sales, Promotions, Customer Service, or other related fields preferred
  • Reliable transportation to on-site location

The Entry-Level Sales Associate position requires daily travel to our office and events.
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