Client Success Leader
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Atlanta, GA ยท On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...
Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...
Atlanta, GA ยท On-site
Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...
Atlanta, GA ยท On-site
Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...
Atlanta, GA ยท Hybrid
Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...
Atlanta, GA ยท Hybrid
Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...
Atlanta, GA ยท Hybrid
Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...
Atlanta, GA ยท Hybrid
Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...
Duluth, GA ยท On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...
Duluth, GA ยท On-site
Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...
Decatur, GA ยท On-site +1
$100K - $120K/yr
Join Our Team as a Manager, Client Success Company: Coreforce Location: In office or Remote Job Type: Full-time Salary : Based on Experience Company Overview: Coreforce is an innovative SaaS company ...
Decatur, GA ยท On-site +1
$100K - $120K/yr
Join Our Team as a Manager, Client Success Company: Coreforce Location: In office or Remote Job Type: Full-time Salary : Based on Experience Company Overview: Coreforce is an innovative SaaS company ...
Atlanta, GA ยท On-site
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Atlanta, GA ยท On-site
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Atlanta, GA ยท On-site +1
Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...
Atlanta, GA ยท On-site +1
Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...
Atlanta, GA ยท On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...
Atlanta, GA ยท On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...
Atlanta, GA ยท On-site
Client Success Manager Location: Atlanta, GA About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational ...
Atlanta, GA ยท On-site
Client Success Manager Location: Atlanta, GA About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational ...
Atlanta, GA ยท On-site
Client Success Manager Location: Atlanta, GA About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational ...
Atlanta, GA ยท On-site
Client Success Manager Location: Atlanta, GA About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational ...
Atlanta, GA ยท On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Atlanta, GA ยท On-site +1
Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...
Atlanta, GA ยท On-site
Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...
Atlanta, GA ยท On-site
Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...
Atlanta, GA ยท On-site
POSITION PURPOSE The Client Success Operations Analyst owns the data-driven methodology and operational framework that enables the Client Success organization to create value for Clients at scale. By ...
Quick apply
Atlanta, GA ยท On-site
POSITION PURPOSE The Client Success Operations Analyst owns the data-driven methodology and operational framework that enables the Client Success organization to create value for Clients at scale. By ...
Atlanta, GA ยท On-site
Why We Need You We're looking for a Client Success Manager to own the partner journey from launch through long-term success. You'll coordinate launches, train partner ambassadors, lead activation ...
Atlanta, GA ยท On-site
Why We Need You We're looking for a Client Success Manager to own the partner journey from launch through long-term success. You'll coordinate launches, train partner ambassadors, lead activation ...
Atlanta, GA ยท On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client ...
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Apply Early
Atlanta, GA ยท On-site
Azalea Health is seeking a highly skilled Client Success Manager (CSM) to collaborate closely with clients to understand their business objectives and identify opportunities to increase client ...
Apply Early
$27.4K - $35.7K
4% of jobs
$35.7K - $43.9K
10% of jobs
$49.7K is the 25th percentile. Wages below this are outliers.
$43.9K - $52.2K
16% of jobs
$52.2K - $60.5K
15% of jobs
The median wage is $63.6K / yr.
$60.5K - $68.7K
14% of jobs
$68.7K - $77K
14% of jobs
$79.2K is the 75th percentile. Wages above this are outliers.
$77K - $85.2K
10% of jobs
$85.2K - $93.5K
10% of jobs
$93.5K - $101.7K
4% of jobs
$101.7K - $110K
2% of jobs
$110K - $118.2K
2% of jobs
$27.4K
$70.1K
$118.2K
| Aspect | Client Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring client satisfaction and long-term success | Reactively resolving immediate issues and technical problems |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Operational, troubleshooting, and technical assistance |
| Required Skills | Communication, relationship management, strategic planning | Technical knowledge, problem-solving, customer service skills |
While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

ABOUT THE COMPANY
Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logilityยฎ Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logilityโs SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.
Job Description:
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention.ย
Responsibilities:
Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth.ย
The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to todayโs roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.
Recruiting Guidelines:
ยท 5 Years of Client Success Management experience
ยท MBA is highly desirable, 4-year college degree required
ยท Demonstrated the ability to manage a team of at least ten
ยท Prior experience with tech touch application like Gainsight preferable