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Client Success Jobs in Georgia (NOW HIRING)

SMC³ Inc

Client Success Partner I

Peachtree City, GA · On-site

Client Success Partner I The Client Success Partner I role plays a critical role in ensuring current and new SMC3 customers derive maximum value from SMC3 products and services. This position ...

Coreforce

Client Success Manager I - (CSMI)

Atlanta, GA · On-site

$55K - $70K/yr

Join Our Team as a Client Success Manager I - (CSM I) Company: Coreforce Location: Atlanta, GA (Headquarters) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is an ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

New

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

New

Globe Life: Moore Organizations

◾Educate union and credit union members on the value of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide ...

New

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All JobsClient Success JobsClient Success Jobs in Georgia

Client Success information

See Georgia salary details

$27.4K

$70.1K

$118.2K

How much do client success jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success in Georgia is $70,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,600.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Georgia?

The most popular types of Client Success jobs in Georgia are:

What are popular job titles related to Client Success jobs in Georgia?

For Client Success jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Georgia look for?

The top searched job categories for Client Success jobs in Georgia are:

What cities in Georgia are hiring for Client Success jobs?

Cities in Georgia with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 8% Contract, and 3% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,138 per year, or $33.7 per hour.

Client Success Partner I

SMC³ Inc

Peachtree City, GA • On-site

Other

Re-posted 22 hours ago

Job description

Client Success Partner I

The Client Success Partner I role plays a critical role in ensuring current and new SMC3 customers derive maximum value from SMC3 products and services. This position supports customer onboarding, API integrations, product adoption, customer communications, and ongoing customer success initiatives across the commercial lifecycle.

Essential Functions:

  • Own customer and Alliance Partner onboarding and integrations from kickoff through go-live, including customer coordination, progress tracking, proactive follow-up, issue resolution, and go-live readiness activities.
  • Conduct client-facing product demonstrations, onboarding sessions, integration walkthroughs, and customer meetings that clearly communicate the value of SMC3 products and services.
  • Collect, validate, configure, and maintain customer-specific onboarding and integration data while ensuring accurate customer configurations and successful implementation outcomes.
  • Troubleshoot onboarding and integration issues, coordinate resolution efforts with internal teams, and maintain clear communication with customers throughout the implementation lifecycle.
  • Track and manage implementation milestones, testing progress, customer responsiveness, project risks, action items, and projected timelines to support successful customer delivery.
  • Maintain accurate documentation of customer communications, implementation activities, meeting recaps, project updates, and onboarding progress within CRM and support systems.
  • Serve as a liaison between customers and internal teams including Sales, Product, Development, and Technical Support to ensure alignment, collaboration, and positive customer outcomes.
  • Monitor and respond to customer inquiries in a timely manner while delivering a high level of customer service and customer satisfaction.
  • Gather customer feedback and collaborate with internal stakeholders to support continuous improvement initiatives, customer advocacy efforts, and operational best practices.
  • Identify potential customer growth opportunities and partner with Sales and leadership to support customer expansion initiatives.
  • Contribute to the development, refinement, and documentation of onboarding procedures, integration processes, internal knowledge resources, and operational standards.
  • Demonstrate strong ownership, accountability, responsiveness, collaboration, and follow-through in all customer and team interactions.

Qualifications/Education/Skills:

  • Bachelor's degree from an accredited four-year college or university.
  • Minimum of 1–3 years of relevant experience; LTL experience required.
  • Strong communication, presentation, organizational, and customer relationship management skills.
  • Ability to manage multiple priorities with strong attention to detail in a fast-paced environment.
  • Experience with customer onboarding, implementations, integrations, or technical support preferred.
  • Working knowledge of REST or SOAP web services and the ability to interpret XML or JSON messages preferred.
  • Experience using CRM or similar customer tracking systems.

Competencies:

  • Customer Focus
  • Problem Solving
  • Communication Skills
  • Planning & Organization
  • Adaptability
  • Attention to Detail
  • Dependability

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