Customer Success Manager
Atlanta, GA · Remote
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... As a Customer Success Manager, you'll develop your skills in customer engagement, project ...
Customer Success Manager
Atlanta, GA · Remote
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... As a Customer Success Manager, you'll develop your skills in customer engagement, project ...
Customer Success Manager
Atlanta, GA · Remote
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... As a Customer Success Manager, you'll develop your skills in customer engagement, project ...
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Customer Success Manager
Atlanta, GA · Remote
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first ... As a Customer Success Manager, you'll develop your skills in customer engagement, project ...
Customer Success Manager
Atlanta, GA · Remote
$85K - $110K/yr
Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship ... time off, parental leave, and well-being programs. About QAD: QAD | Redzone is redefining ...
Customer Success Manager
Atlanta, GA · Remote
$85K - $110K/yr
Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship ... time off, parental leave, and well-being programs. About QAD: QAD | Redzone is redefining ...
Customer Success Manager
Atlanta, GA · Remote
$85K - $110K/yr
Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship ... time off, parental leave, and well-being programs. About QAD: QAD | Redzone is redefining ...
Customer Success Manager
Atlanta, GA · Remote
$85K - $110K/yr
Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship ... time off, parental leave, and well-being programs. About QAD: QAD | Redzone is redefining ...
Customer Success Manager
Atlanta, GA · Remote
$85K - $110K/yr
Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship ... time off, parental leave, and well-being programs. About QAD: QAD | Redzone is redefining ...
Customer Success Manager
Atlanta, GA · Remote
$85K - $110K/yr
Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship ... time off, parental leave, and well-being programs. About QAD: QAD | Redzone is redefining ...
Customer Success Manager (Services)
Atlanta, GA · On-site +1
Well-organized, with a high attention to detail and ability to prioritize and time manage for ... California Remote (Not Bay Area) $126,000- $170,500 Illinois Remote $114,000- $154,500 Mountain ...
Customer Success Manager (Services)
Atlanta, GA · On-site +1
Well-organized, with a high attention to detail and ability to prioritize and time manage for ... California Remote (Not Bay Area) $126,000- $170,500 Illinois Remote $114,000- $154,500 Mountain ...
Growth Customer Success Manager
Atlanta, GA · Remote
$125K - $150K/yr
... in-time coaching. Leaders at companies like Google, Databricks, Snowflake, RingCentral ... We are targeting an East Coast based Remote hire. What's in it for you? * Huge impact opportunity:
Growth Customer Success Manager
Atlanta, GA · Remote
$125K - $150K/yr
... in-time coaching. Leaders at companies like Google, Databricks, Snowflake, RingCentral ... We are targeting an East Coast based Remote hire. What's in it for you? * Huge impact opportunity:
Position Summary As a Senior Customer Success Manager , you will own the post-sale customer lifecycle, driving onboarding, adoption, retention, and growth across a portfolio of accounts. You will ...
New
Position Summary As a Senior Customer Success Manager , you will own the post-sale customer lifecycle, driving onboarding, adoption, retention, and growth across a portfolio of accounts. You will ...
New
Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross ... Time • Paid Holidays • Professional Development • Retirement Plan All candidates must be ...
Remote, USA Employment Type: Full-Time Benefits Offered: Vision, Medical, Life, Dental, 401K Gross ... Time • Paid Holidays • Professional Development • Retirement Plan All candidates must be ...
Customer Success Manager (Mid-Market)
Atlanta, GA · On-site +1
The Opportunity The Customer Success Manager is responsible for maintaining ongoing relationships ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
Customer Success Manager (Mid-Market)
Atlanta, GA · On-site +1
The Opportunity The Customer Success Manager is responsible for maintaining ongoing relationships ... Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
Customer Success Manager - RethinkBH
Atlanta, GA · On-site +1
Paid time off * 7 paid company holidays + 1 floating holiday * 401k + matching * Parental leave ... Remote opportunities are only available to candidates who reside in the following states: AL, AZ ...
Customer Success Manager - RethinkBH
Atlanta, GA · On-site +1
Paid time off * 7 paid company holidays + 1 floating holiday * 401k + matching * Parental leave ... Remote opportunities are only available to candidates who reside in the following states: AL, AZ ...
Associate Customer Success Manager (US)
Atlanta, GA · On-site +1
$80K - $90K/yr
AutoRABIT is seeking an Associate Customer Success Manager to help customers maximize the value of ... THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview ...
Associate Customer Success Manager (US)
Atlanta, GA · On-site +1
$80K - $90K/yr
AutoRABIT is seeking an Associate Customer Success Manager to help customers maximize the value of ... THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview ...
Experience with Client Relationship Management (CRM) software such as Salesforce & ServiceNow ... time.
Experience with Client Relationship Management (CRM) software such as Salesforce & ServiceNow ... time.
Client Success Manager
Atlanta, GA · On-site +1
... accuracy and real-time decision intelligence for commercial teams. Built on a glass-box ... with key customers across multiple verticals. This individual will serve as the primary point of ...
Client Success Manager
Atlanta, GA · On-site +1
... accuracy and real-time decision intelligence for commercial teams. Built on a glass-box ... with key customers across multiple verticals. This individual will serve as the primary point of ...
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
$25 - $26.50/hr
As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...
Customer Success Engineer
Atlanta, GA · On-site +1
Not just manage the relationship. You'll own customer outcomes end-to-end: adoption, value ... Remote). Ideally based in Boston or another East Coast city. You'll work US Eastern Time and ...
Customer Success Engineer
Atlanta, GA · On-site +1
Not just manage the relationship. You'll own customer outcomes end-to-end: adoption, value ... Remote). Ideally based in Boston or another East Coast city. You'll work US Eastern Time and ...
Dealer Success Manager
Atlanta, GA · On-site +1
$70K - $100K/yr
PureCars provides everything dealers need to attract and convert more customers with tech-driven ... If you're looking to flex your management skills, lead with a combination of data and empathy, and ...
Dealer Success Manager
Atlanta, GA · On-site +1
$70K - $100K/yr
PureCars provides everything dealers need to attract and convert more customers with tech-driven ... If you're looking to flex your management skills, lead with a combination of data and empathy, and ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Daily time reconciliation for all assigned accounts. Customer Support * Provide first-line support ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Daily time reconciliation for all assigned accounts. Customer Support * Provide first-line support ...
Client Success Manager
Atlanta, GA · On-site +1
Typically 5+ years of experience in a client-facing Customer Success, Account Management, or ... Strong organizational and time management skills, with the ability to manage multiple priorities.
Client Success Manager
Atlanta, GA · On-site +1
Typically 5+ years of experience in a client-facing Customer Success, Account Management, or ... Strong organizational and time management skills, with the ability to manage multiple priorities.
Flex Time Customer Success Manager Remote information
What is the difference between Flex Time Customer Success Manager Remote vs Customer Support Specialist Remote?
| Aspect | Flex Time Customer Success Manager Remote | Customer Support Specialist Remote |
|---|---|---|
| Credentials | Typically requires experience in customer success, communication skills, and sometimes a bachelor's degree | Often requires customer service experience, communication skills, and high school diploma or equivalent |
| Work Environment | Remote, flexible hours, proactive engagement with clients | Remote, often scheduled shifts, reactive support |
| Industry Usage | Common in SaaS, tech, and service industries | Widely used across various industries including retail, tech, and healthcare |
The main difference is that a Flex Time Customer Success Manager Remote focuses on building long-term client relationships and ensuring customer satisfaction proactively, often with flexible hours. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, typically within scheduled shifts. Both roles require strong communication skills but differ in scope and responsibilities.
What are popular job titles related to Flex Time Customer Success Manager Remote jobs in Georgia?
For Flex Time Customer Success Manager Remote jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Flex Time Customer Success Manager Remote jobs in Georgia look for?
The top searched job categories for Flex Time Customer Success Manager Remote jobs in Georgia are:
What cities in Georgia are hiring for Flex Time Customer Success Manager Remote jobs?
Cities in Georgia with the most Flex Time Customer Success Manager Remote job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 days ago
Job description
The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.
Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com.
Evident is looking for a motivated individual to join our growing Customer Success Team as a Customer Success Manager. As the go-to point of contact for our customers, you'll have the opportunity to manage your own book of business in an effort to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls and regular business reviews. You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration.
Candidates must be based in the greater Atlanta area.
Key Responsibilities
Customer Relationship & Account Management
- Serve as the primary point of contact for assigned customer accounts post-sale
- Build trusted advisor relationships with customer stakeholders and executives
- Lead onboarding, ongoing enablement, and regular business reviews
Adoption & Value Realization
- Drive product adoption aligned to customer goals and use cases
- Proactively identify risks to retention and take action to mitigate churn
- Ensure customers clearly understand and achieve measurable value from Evident's solutions
- Own solution design and configuration during implementation, translating customer risk/compliance requirements into platform configuration
- Serve as the internal expert on how insurance and compliance requirements map to platform rules and decisioning logic
Renewals & Expansion
- Own customer renewals
- Identify and support expansion opportunities based on customer needs and outcomes
- Maintain accurate forecasting and account health reporting
Cross-Functional Collaboration
- Partner with Sales, Support, Product, and Engineering to advocate for customers
- Provide structured feedback on customer trends, product gaps, and opportunities
- Coordinate internal resources to resolve issues and deliver a strong customer experience
Operational Excellence
- Maintain accurate account data, notes, and health metrics in CRM
- Follow defined Customer Success processes while helping improve them over time
- Contribute to playbooks, best practices, and scalable CS motions
Requirements
- 3-6+ years of experience in Customer Success, Account Management, or a related client-facing role
- Prior experience in an onboarding or implementation role
- Experience managing a book of business with renewal and retention responsibility
- Experience working with insurance certificates (COIs), policy documents, or contract/compliance requirements - ability to read & interpret coverage terms, limits, and endorsements
- Ability to translate complex business or contractual requirements into system configurations (workflow rules, decisioning logic, or similar platform setup)
- Strong communication and presentation skills, including executive-level conversations
- Proven ability to manage multiple accounts and priorities simultaneously
- Comfort working with CRM and CS platforms (Salesforce experience strongly preferred)
- Experience in SaaS, B2B technology, identity, security, or compliance solutions
- Familiarity with customer health scoring and success metrics
- Experience supporting mid-market and/or enterprise customers
- Data-driven mindset with the ability to translate insights into action
Why Evident?
Our team solves a crucial problem with huge business potential together, and we are able to see exactly how our contribution affects customers!
Competitive pay package, including base pay and stock options
Full medical, dental, vision benefits and 401K
Unlimited PTO
Paid parental leave to support you and your family
Home internet stipend, virtual events, & more!
Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta Inno
Recently named one of the Top 10 Fastest Growing Companies in Atlanta & one of the Best Places to Work in Atlanta by Atlanta Business Chronicle
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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