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Client Success Jobs in Georgia (NOW HIRING)

SiteCare

Client Success Advisor

Atlanta, GA · On-site +1

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$100 - $125/hr

Join Our Team as a Client Success Manager II (CSM II)Company: CoreforceLocation: AtlantaJob Type: Full-timeCompensation: Compensation will be competitive and aligned with experience.Company Overview:

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

greenpath, inc.

Client Success Specialist

Augusta, GA · On-site

$16.50 - $17.50/hr

Join Our Mission-Driven Team as a Client Success Specialist Location: Remote Employment Type: Full-Time Department: Client Services Training Start Date: August 31st, 2026 (Training is mandatory ...

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

Coreforcetech

Client Success Manager II

Atlanta, GA · On-site

$80 - $100/hr

Up to 25% Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience.

NorthPoint Search Group

Head of Client Success

Duluth, GA · On-site

$125 - $150/hr

Head of Client Success Location: Duluth, GA | Hybrid | Salary: $120,000 - $140,000 + Bonus + Benefits | Full-Time | Leadership Role About the Company Our client is a fast-growing organization with ...

Illumia, LLC

Client Success Manager

Atlanta, GA · On-site

As a Client Success Manager (CSM), you'll be a trusted partner to our clients, helping them adopt Illumia solutions, stay up to date, and plan ahead so they get the most value from our products.

The Brewer Agency

Client Success Advisor

Marietta, GA · On-site +1

$100K/yr

As a Client Success Advisor, you'll build relationships with clients, educate them, and provide exceptional customer service. You will be integral in helping clients find solutions while meeting ...

Sevaa Group

Client Success Manager

Alpharetta, GA

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

Rustman Agency

Client Success Trainee

Clayton, GA · On-site

About the Role We are seeking a motivated and people-focused Client Success Trainee to join our growing team. In this entry-level position, you will receive hands-on training and mentorship to help ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Georgia

Client Success information

See Georgia salary details

$27.4K

$70.1K

$118.2K

How much do client success jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success in Georgia is $70,138.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,600.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Georgia?

The most popular types of Client Success jobs in Georgia are:

What are popular job titles related to Client Success jobs in Georgia?

For Client Success jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Georgia look for?

The top searched job categories for Client Success jobs in Georgia are:

What cities in Georgia are hiring for Client Success jobs?

Cities in Georgia with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 8% Contract, and 3% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,138 per year, or $33.7 per hour.

Client Success Advisor

Atlanta, GA • On-site, Remote

SiteCare
Internet and IT • 11 - 50 employees
Learn more about SiteCareexternal

Full-time

Re-posted 23 days ago

Key responsibilities

  • Own and manage a portfolio of high-value client accounts.

  • Conduct structured client touchpoints with data-driven recommendations on performance, security, accessibility, and SEO.

  • Identify and close expansion opportunities within existing accounts, including tier upgrades, development retainers, and additional project work.

Job description

About SiteCare
SiteCare is a managed WordPress services company serving mid-market and Enterprise clients. Our clients rely on us for hosting, website management, security, performance, accessibility, SEO, and ongoing development. We are building a dedicated Client Success function and this role is central to that effort.
Role Summary
The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth, tier alignment, and internal delivery accountability.
Responsibilities
  • Own and manage a portfolio of high-value client accounts.
  • Conduct structured client touchpoints. Each meeting should include a prepared agenda with data-driven recommendations covering performance, security, accessibility, and SEO.
  • Identify and close expansion opportunities within existing accounts, including tier upgrades, development retainers, and additional project work.
  • Monitor client consumption relative to plan scope. Address misalignment directly and manage tier upgrade conversations when usage consistently exceeds plan coverage.
  • Step into active Client Specialist conversations when broader commercial opportunities or tier mismatches are identified, even when the ticket is already in progress.
  • Hold delivery teams accountable on quality and timeliness. Flag risks early and escalate directly before issues surface in client-facing meetings.
  • Lead monthly client review meetings. Ensure all presented work meets quality and timeline commitments.
  • Manage difficult client conversations regarding scope, pricing adjustments, and expectation resets.
  • Coordinate with delivery, support, and development teams on larger engagements. Maintain ownership of the client relationship throughout.
  • Act on tier upgrade signals surfaced by the support team. Convert qualified opportunities.

Qualifications
  • 4+ years managing client relationships in a B2B services or agency environment.
  • Strong experience with WordPress and web technology services, and their impact on client KPIs (ie. understanding how improving site organization can improve lead generation).
  • Demonstrated ability to identify and close account expansion opportunities.
  • Comfortable with direct commercial conversations: pricing, scope, renewals, upgrades.
  • Willingness to assert internally when delivery quality, timelines, or commercial opportunities require intervention.
  • Ability to work across teams and step into active colleague workflows when the client situation warrants it.
  • Strong remote communication skills. Able to build trust and manage relationships without in-person interaction.
  • Comfortable operating in a role with evolving structure. This function is new and the successful candidate will help define it.

Key Performance Indicators
  • Client retention rate within assigned portfolio.
  • Account expansion revenue against targets.
  • Tier alignment accuracy across portfolio.
  • Proactive anticipation of client needs and risks.
  • Client satisfaction and relationship health scores.
  • Internal escalation rate and resolution effectiveness.

Working Conditions
  • Fully remote position.
  • Must be available during US business hours.
  • Travel not anticipated.

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