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Client Success Jobs in Decatur, GA (NOW HIRING)

Zifty

Client Success Lead

Atlanta, GA · On-site

Client Success Lead Zifty is looking for a Client Success Lead to manage client relationships, deliver operational support, and drive long-term partner retention. You'll serve as the primary liaison ...

American Software

Client Success Leader

Atlanta, GA

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Logility

Client Success Leader

Atlanta, GA

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

American Software

Client Success Leader

Atlanta, GA · On-site

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Logility

Client Success Leader

Atlanta, GA · On-site

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · On-site

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...

SiteCare

Client Success Advisor

Atlanta, GA · On-site +1

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

Origami Risk LLC

Client Success Manager

Atlanta, GA

Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...

SiteCare

Client Success Advisor

Atlanta, GA · Remote

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...

Enlace Health

Client Success Manager

Atlanta, GA

Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...

Enlace Health

Client Success Manager

Atlanta, GA · On-site

Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Decatur, GA

Client Success information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do client success jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client success in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Decatur, GA? The most popular types of Client Success jobs in Decatur, GA are:
What are popular job titles related to Client Success jobs in Decatur, GA? For Client Success jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Decatur, GA look for? The top searched job categories for Client Success jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Client Success jobs? Cities near Decatur, GA with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Decatur, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $81,098 per year, or $39 per hour.
Client Success Manager

Client Success Manager

Neighborly Software

Atlanta, GA

Other

Posted 13 days ago

Job description

Neighborly Software is a cloud-based technology platform that reimagines the administration of Housing, Economic, and Community Development programs. Our mission is to make a difference through community development and help create social and economic good for low-income families and vulnerable populations. Since 2016, we have delivered software solutions to over 400 public and private sector entities across the United States. We are dedicated to serving something bigger than ourselves and consistently delivering unmatched experiences to our Neighbors and partners.

Client Success Manager

The position of Client Success Manager at Neighborly Software will be a proactive subject matter expert our clients rely on. The Client Success Manager will work with clients to help define their needs, evaluate their current processes, and guide clients through their relationship with Neighborly Software programs. We are looking for self-motivated individuals that want to ensure every client has a successful journey with Neighborly Software. This position has the opportunity to grow into an Implementation Lead.

As a Client Success Manager at Neighborly Software, you’ll get to:

  • Proactively and efficiently resolve Client Success inquiries via multiple channels of communication: phone, email, and ticket support inquiries
  • Maintain HUD industry knowledge and best practices to address questions and to suggest solutions to client inquiries
  • Educate clients on software features or additional functionality that will best meet their needs
  • Proactively nurture the client relationship to promote retention and expansion
  • Evaluate clients’ current processes and configure our solution to meet their needs while recommending Neighborly Software best practices
  • Enact a high level of attention to detail during add-on software configuration
  • Collaborate with teammates to conduct peer-reviews of configured solutions
  • Communicate with finance to ensure accurate invoicing is completed
  • Build a value-based relationship with clients to ensure overall use and satisfaction with our solution

Minimum Position Qualifications:

  • Bachelor’s Degree preferred
  • Tech savvy
  • Minimum of 3 years in a client-facing, consultative role within a Technology-centric environment; preferably with Software Implementation
  • Excellent verbal and written communication skills, including the ability to chair meetings or host webinars.
  • Demonstrated passion about our mission of helping low- and moderate-income households and neighborhoods
  • Potential to become an expert in our products and act as a SME of Housing and Urban Development (HUD) programs
  • Self-starter with the ability to be successful in a startup environment
  • Atlanta based


Desired Qualifications:

  • Previous Housing and Community Development experience
  • Experience with SaaS
  • Experience working with housing, economic, and community development organizations or Housing Authorities, strongly preferred
  • Knowledge of HUD programs, specifically Housing Choice Vouchers and/or Community Development Block Grants (CDBG)

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