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Client Success Jobs in Decatur, GA (NOW HIRING)

American Software

Client Success Leader

Atlanta, GA

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Logility

Client Success Leader

Atlanta, GA · On-site

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Utility Associates, Inc.

Be Seen First

Manager, Client Success

Atlanta, GA · Remote

$100K - $120K/yr

Ensure that client success milestones/goals are met, and quotas and budgets are achieved. Duties include relaying information between upper management and the client success teams regarding renewals ...

Logility

Client Success Leader

Atlanta, GA · On-site

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

American Software

Client Success Leader

Atlanta, GA · On-site

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · On-site

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...

Audacy, Inc.

Client Success Strategist

Atlanta, GA · Hybrid

Client Success Strategist Department: Sales Reporting To: Director of Sales Employment Type: Full -Time Location(s): Atlanta, G.A. Work Arrangement: On-Site Audacy offers employees who are eligible ...

Coreforce

Manager, Client Success

Decatur, GA · On-site +1

$100K - $120K/yr

Join Our Team as a Manager, Client Success Company: Coreforce Location: In office or Remote Job Type: Full-time Salary : Based on Experience Company Overview: Coreforce is an innovative SaaS company ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

SiteCare

Client Success Advisor

Atlanta, GA · Remote

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...

SiteCare

Client Success Advisor

Atlanta, GA · On-site +1

Role Summary The Client Success Advisor owns the ongoing relationship for a portfolio of clients. This is a proactive, commercially oriented role responsible for client retention, account growth ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

Enlace Health

Client Success Manager

Atlanta, GA · On-site

Client Success Manager Enlace Health is a specialty value-based care company focused on reducing the cost of care where it matters most: specialty services. Enlace operates across 80+ markets ...

Invest with Roots

Client Success Manager

Atlanta, GA · On-site

Why We Need You We're looking for a Client Success Manager to own the partner journey from launch through long-term success. You'll coordinate launches, train partner ambassadors, lead activation ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Decatur, GA

Client Success information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do client success jobs pay per year?

As of Jul 3, 2026, the average yearly pay for client success in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a typical CSM salary?

A Customer Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn closer to $50,000, while experienced professionals or those in high-cost areas can earn over $120,000 with bonuses and commissions included.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Managers (CSMs) because their role involves complex interpersonal skills, strategic thinking, and personalized customer interactions that AI cannot replicate. Instead, AI tools are increasingly used to automate routine tasks, analyze data, and support CSMs in delivering better service. Success in this role often depends on relationship-building, communication, and problem-solving skills that complement technological tools.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What jobs pay 4000 a week without a degree?

In client success roles, high earnings of $4,000 or more per week are uncommon without significant experience, specialized skills, or certifications. Typically, such income levels are associated with senior positions, sales roles with commission, or entrepreneurial ventures rather than entry-level client success jobs. Most client success positions offer salaries below this threshold without advanced qualifications or proven performance.
What are the most commonly searched types of Client Success jobs in Decatur, GA? The most popular types of Client Success jobs in Decatur, GA are:
What are popular job titles related to Client Success jobs in Decatur, GA? For Client Success jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Client Success jobs in Decatur, GA look for? The top searched job categories for Client Success jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Client Success jobs? Cities near Decatur, GA with the most Client Success job openings:
Client Success jobs near you
Infographic showing various Client Success job openings in Decatur, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $81,098 per year, or $39 per hour.
Client Success Leader

Client Success Leader

American Software

Atlanta, GA

Full-time

Posted 17 days ago

Job description

ABOUT THE COMPANY

Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.

Job Description:

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention. 

Responsibilities:

Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth. 

The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today’s roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.

Recruiting Guidelines:

· 5 Years of Client Success Management experience

· MBA is highly desirable, 4-year college degree required

· Demonstrated the ability to manage a team of at least ten

· Prior experience with tech touch application like Gainsight preferable

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