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Client Success Jobs in Decatur, GA (NOW HIRING)

The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...

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Client Success Specialist Key Responsibilities Assist with tailored onboarding for both for inquiring clients and members, including device setup, activation, and app guidance Provide white glove ...

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

ABOUT THIS POSITION A Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients ...

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

ABOUT THIS POSITION A Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients ...

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

As an Client Success Partner, you will oversee Fooda's restaurant network & client partnerships in the Flex market. Your role will be pivotal in ensuring that Fooda's restaurant partners are high ...

Client Success Partner

Atlanta, GA ยท On-site

$60K - $70K/yr

As an Client Success Partner, you will oversee Fooda's restaurant network & client partnerships in the Flex market. Your role will be pivotal in ensuring that Fooda's restaurant partners are high ...

On-Target Earnings (OTE) for this role is $80,000 to $100,000 AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account ...

BrightLink is looking for a Client Success Specialist to sit at the intersection of client relationships and internal delivery. This is a hands-on role that owns both the operational coordination of ...

On-Target Earnings (OTE) for this role is $80,000 to $100,000 AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account ...

BrightLink is looking for a Client Success Specialist to sit at the intersection of client relationships and internal delivery. This is a hands-on role that owns both the operational coordination of ...

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Client Success information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do client success jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client success in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Decatur, GA? The most popular types of Client Success jobs in Decatur, GA are:
What are popular job titles related to Client Success jobs in Decatur, GA? For Client Success jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Client Success jobs? Cities near Decatur, GA with the most Client Success job openings:
Infographic showing various Client Success job openings in Decatur, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $81,098 per year, or $39 per hour.

Manager Client Success

Fesenius Medical Care

Kennesaw, GA โ€ข Remote

Full-time

Posted yesterday


Job description

Position Location Details - You will be able to work remotely from your home location in United States

PURPOSE AND SCOPE:

The Client Success Manager develops, interprets and implements complex financial and/or accounting concepts for financial planning and control. The Client success manager performs economic research and studies in areas of business analysis within the assigned function(s).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Act as the primary point of contact and liaison between clients and revenue cycle operations team
  • Analyze and communicate key revenue cycle performance metrics including AR, cash collections, denial trends, reimbursement performance, and write offs
  • Present financial and operational performance results to physician partners and executive stakeholders
  • Lead review(s) of submitted data for accuracy and integrity; addressing discrepancies and adverse trends as necessary.
  • Develop and deliver compelling performance narratives that help clients understand results, trends and opportunities
  • Provide an essential contribution to the development and implementation of policies and processes within assigned function(s).
  • May support management review of operations by performing cost-benefit analyses comparing diverse operating programs; reviewing financial requests and/or exploring alternative finance methods as necessary.
  • Mentor other staff as applicable.
  • Assist with various projects as assigned by a direct supervisor.
  • Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  • The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION:

  • Bachelor's Degree required; Advanced Degree desirable

EXPERIENCE AND REQUIRED SKILLS:

  • 5 - 8 years' related experience; or a Master's degree with 3 years' experience; or a PhD without experience.
  • Excellent computer skills with advanced proficiency in word processing, spreadsheet, database, presentation and email applications.
  • Experience in business warehouse (BW) and financial systems preferred (e.g., SAP, etc.).
  • Detail oriented with strong analytical and organizational skills.
  • Excellent oral and written communication skills to effectively communicate with all levels of management.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com)

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors