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Customer Relationship Manager Jobs in Decatur, GA

Mondo

Manager, CRM

Atlanta, GA · On-site

$105K - $115K/yr

... Manager , location is Hybrid (Atlanta, GA) . The start date is ASAP for this permanent position. Job Title: CRM Manager Location-Type: Hybrid (Atlanta, GA) Start Date Is: ASAP Duration: Permanent ...

Scientific Games

CRM Manager

Alpharetta, GA

Position Summary Summary As a CRM & Lifecycle Marketing Manager supporting both Loyalty and iLottery business growth, you will be responsible for developing and growing client capabilities while ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

BraveView, Inc.

CRM

Alpharetta, GA · On-site

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

BraveView, Inc.

CRM

Alpharetta, GA

$70/hr

They want to hire an experienced Customer Relationship Manager to manage and grow a $1.2mm book of business that consists of a variety of clients to include HOA's, Multifamily and Commercial ...

Atlanta Fibroid Center

CRM Specialist

Smyrna, GA · On-site

$22 - $25/hr

The CRM Specialist is responsible for managing and maintaining the Customer Relationship Management (CRM) system to ensure accurate data, efficient workflows, and effective communication with ...

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Position DescriptionThe CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven decision ...

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

1 800 Flowers

Assistant Manager, CRM

Atlanta, GA

$150K - $170K/yr

Qualifications * 2-4+ years of experience in CRM, lifecycle marketing, or digital marketing with Email and SMS activation experience * Demonstrated ability to own and deliver revenue outcomes through ...

Posted today

1-800-Flowers

Assistant Manager, CRM

Atlanta, GA · On-site

$150K - $170K/yr

Qualifications * 2-4+ years of experience in CRM, lifecycle marketing, or digital marketing with Email and SMS activation experience * Demonstrated ability to own and deliver revenue outcomes through ...

Posted today

Strata Information Group

Slate CRM Consultant

Atlanta, GA · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

CRH

CRM Manager, Digital Customer Experience

Atlanta, GA · On-site

... Manager, Digital Customer Experience, to own the overall customer journey marketing strategy across our brand portfolio, providing consultation and oversight from implementation to execution. The CRM ...

CRH

CRM Manager, Digital Customer Experience

Atlanta, GA · Hybrid

... Manager, Digital Customer Experience, to own the overall customer journey marketing strategy across our brand portfolio, providing consultation and oversight from implementation to execution. The CRM ...

FlexTG

Client Relationship Manager

Atlanta, GA · On-site

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account activity, issue resolution, internal coordination, and overall account health. This role combines ...

FlexTG

Client Relationship Manager

Atlanta, GA · On-site

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account activity, issue resolution, internal coordination, and overall account health. This role combines ...

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All JobsCustomer Relationship JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Decatur, GA

Customer Relationship Manager information

See Decatur, GA salary details

$11

$26

$49

How much do customer relationship manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for customer relationship manager in Decatur, GA is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $30.53 per hour, depending on experience, location, and employer.

What does a customer relationship manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

How does a customer relationship manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What are the key skills and qualifications needed to thrive as a customer relationship manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

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For Customer Relationship Manager jobs in Decatur, GA, the most frequently searched job titles are:

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Cities near Decatur, GA with the most Customer Relationship Manager job openings:

Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $54,332 per year, or $26.1 per hour.

Manager, CRM

Mondo

Atlanta, GA • On-site

$105K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

Apply now: CRM Manager, location is Hybrid (Atlanta, GA). The start date is ASAP for this permanent position.

Job Title: CRM ManagerLocation-Type: Hybrid (Atlanta, GA)Start Date Is: ASAPDuration: PermanentCompensation Range: $105,000 – $115,000 annuallyBenefits: Eligible for Health, Dental, Vision, 401K, PTOMust be authorized to work in the U.S. This position is not eligible for sponsorship.

Job Description:

Support the client's restaurant brand marketing initiatives by developing and executing data-driven CRM strategies across email, SMS, and push notification channels to drive customer engagement, retention, and revenue growth.

Day-to-Day Responsibilities:

  • Own day-to-day CRM execution across email, SMS, and push notifications for an assigned brand.
  • Build and manage lifecycle marketing journeys including acquisition, activation, retention, and win-back campaigns.
  • Develop and maintain the CRM campaign calendar in partnership with brand stakeholders.
  • Coordinate campaign briefs, QA, deployment, and post-campaign reporting.
  • Drive A/B testing initiatives including subject lines, offers, messaging, and send-time optimization.
  • Partner with creative agencies to execute campaign assets across owned channels.
  • Collaborate with analytics teams to measure campaign performance and incremental revenue impact.
  • Present CRM performance insights and recommendations to cross-functional stakeholders.
  • Support owned-channel execution for pilot marketing initiatives.
  • Manage CRM priorities while adapting to changing business needs.

Minimum Requirements:

  • 4 years of CRM or lifecycle marketing experience supporting consumer-facing brands.
  • Hands-on experience executing campaigns through enterprise CRM platforms (Salesforce Marketing Cloud, Marigold, Braze, Mailchimp, Constant Contact, or similar).
  • Experience deploying email campaigns within a CRM platform.
  • Strong understanding of lifecycle marketing and customer journey optimization.
  • Experience managing email, SMS, and push notification campaigns.
  • Ability to connect marketing initiatives to business outcomes and ROI.
  • Experience partnering with analytics teams to evaluate campaign effectiveness.
  • Strong A/B testing experience.
  • Excellent organizational, communication, and stakeholder management skills.
  • Bachelor's degree in Marketing, Business, Analytics, or related field (or equivalent experience).

Preferred Qualifications:

  • Salesforce Marketing Cloud experience.
  • Restaurant, hospitality, travel, or franchise industry experience.
  • Experience supporting multiple brands or business units.
  • Experience working with creative agencies.
  • Experience presenting campaign performance to executive or business stakeholders.