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Customer Relationship Manager Jobs in Decatur, GA

WorldWide Electric Corp

CRM Analyst

Atlanta, GA · Remote

Position Description The CRM Business Analyst (HubSpot & Analytics) is responsible for managing, optimizing, and analyzing Worldwide Electric Corporation's CRM platform to support data-driven ...

Hertz

Manager, Marketing CRM

Atlanta, GA

$90K/yr

... Manager to lead the strategy, planning, and cross-functional orchestration of personalized CRM marketing initiatives that deepen customer engagement, drive retention, and accelerate revenue growth.

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Job Title: CRM Administrator Location: Atlanta, GA - Hybrid Duration: 8 months JOB RESPONSIBILITIES: CRM Administration Configure and maintain CRM settings, user profiles, workspaces, workflows ...

Hertz

CRM Analyst

Atlanta, GA

$65K/yr

As a CRM Analyst at Hertz, you will help support the implementation and execution of campaigns in Salesforce Marketing Cloud across the Hertz, Dollar, and Thrifty brands. You'll work hands-on with ...

Strata Information Group

Slate CRM Consultant

Atlanta, GA · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

PrizePicks

Director, CRM Marketing

Atlanta, GA · On-site +1

$150K - $180K/yr

As the Director of CRM Marketing at PrizePicks, you will own and lead the end-to-end CRM function, responsible for driving activation, engagement, and retention through targeted, data-driven ...

Ubertal Inc

DOAS CRM Administrator

Atlanta, GA · On-site

Position Title: CRM Administrator Location: Atlanta, GA Engagement Type: Contract Work Mode: Hybrid Duration: December 2025 - June 2026 Interview Type: Web Cam or In Person Role Overview: This dual ...

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All JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Decatur, GA

Customer Relationship Manager information

See Decatur, GA salary details

$11

$26

$49

How much do customer relationship manager jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for customer relationship manager in Decatur, GA is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $30.53 per hour, depending on experience, location, and employer.

How does a Customer Relationship Manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the role of a Customer Relationship Manager?

A Customer Relationship Manager (CRM) is responsible for maintaining and improving relationships with clients to enhance customer satisfaction and loyalty. They analyze customer data, address client needs, and coordinate with sales and support teams to ensure positive experiences. Strong communication skills and familiarity with CRM software are essential for this role.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

How much is the salary of a Relationship Manager?

The salary of a Customer Relationship Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and industry. Senior or specialized managers may earn higher compensation, often including bonuses and benefits.

What does a Customer Relationship Manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What do customer relations managers do?

Customer Relationship Managers oversee interactions with clients to build strong relationships, improve customer satisfaction, and retain business. They analyze customer data, address concerns, and coordinate with sales and support teams to ensure positive experiences. Strong communication skills and familiarity with CRM software are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relationship Manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the highest salary for a Customer Relationship Manager?

The highest salaries for a Customer Relationship Manager can exceed $100,000 annually, especially in large corporations or senior roles that require extensive experience, strategic skills, and certifications. Compensation varies based on industry, location, and company size, with top earners often receiving bonuses and benefits in addition to base pay.
More about Customer Relationship Manager jobs
What are popular job titles related to Customer Relationship Manager jobs in Decatur, GA? For Customer Relationship Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Customer Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Relationship Manager jobs? Cities near Decatur, GA with the most Customer Relationship Manager job openings:
Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,332 per year, or $26.1 per hour.
Business Analyst (Customer Relationship Manager)

Business Analyst (Customer Relationship Manager)

Zortech Solutions

Alpharetta, GA

Other

Posted 18 days ago

Job description

Role: Business Analyst (Customer Relationship Manager)
Location: Alpharetta, GA (Day One Onsite)
Look for local profiles and should be ready for C2H after 6 months
Duration: C2C/C2H/Fulltime
Job Description
Experience Level: 8 Years
  • We are looking for candidates who have experience in customer interaction/handling/requirement gathering and experience in Qualtrics XMDiscover product.
  • Serve as the long-term customer relationship manager and product expert to mature, renew, and expand Qualtrics XMDiscover programs throughout the life of the partnership
  • Work with customers to define and document stakeholder's business requirements, understand key business challenges and develop the customer's vision into a value-based solution.
  • Develop and leverage deep Qualtrics product knowledge to drive customer program maturity, platform adoption, and expansion opportunities.
  • Build and maintain multi-level client stakeholder relationships to ensure customer health and to drive expansion within existing accounts as program needs mature from the delivery of our key offerings.
  • Provide polished and timely client communication and responsive follow-through on all issues, actions, and escalations.
  • Develop and implement Qualtrics XMDiscover XM methodologies across a variety of use cases and industry verticals
  • Partner closely with Account Executives to build account plans and strategies to accelerate growth and XM maturation
  • Prepare content that educates users on how to fully utilize the platform and understand what to expect from our product roadmap
  • Champion customer needs internally and mobilize other Qualtrics resources to to maximize customer impact
  • Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers
  • Plan, negotiate, and execute the renewal strategy through informal account management and formal RFP responses
  • Monitor Customer Health Metrics and take action to mitigate risk and capitalize on opportunities
  • Desired qualification
  • Bachelor's degree with 4-8 years of experience in a management consulting, CX, CS or technical account management role
  • Track record of success in building customer relationships at multiple levels of a clients' organization
  • Proven experience leveraging industry best practices, program operationalization, insight driven suggestions to mature Customer facing programs
  • Technical understanding of data integrations
  • Experience with data analytics & visualizations
  • Strong communication skills including written, analytical, presentation and verbal with the ability to effectively develop materials that are appropriate to the audience and evangelize key concepts and best practices
  • Ability to collaborate with teams across the organization while also being able to work independently and as a self-starter
  • Passion for solving customer challenges coupled with a commitment to customer experience and satisfaction
  • Ability to properly explain technical tasks to non-technical stakeholders
ZorTech logo

About ZorTech

Sourced by ZipRecruiter

The Zor Group is a globally operating conglomerate spanning multiple industries across four countries. Established in 2009 with a mission to make a positive impact, Zor initially began as a staffing organization and naturally evolved into the technology sector. In 2018, ZorTech was introduced through a strategic partnership with the Sunwill Group. Plans for international expansion were initiated in 2020, leading to successful entry into the US market. Alongside an impressive 70% year-over-year growth rate, we also established an offshore delivery team in the USA. With the incorporation of IT Services, ZorTech now offers end-to-end solutions, ranging from top-level talent sourcing to managing large-scale projects. Our organization currently operates in four countries, including Canada, the USA, the Dominican Republic, and India.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Houston , TX, US

Social media

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