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Customer Relationship Manager Jobs in Decatur, GA

TekWissen

CRM Project Manager

Atlanta, GA · On-site

... Manager Location : Atlanta, GA Duration : 7 month This resource should have 3 to 5 years of experience in managing and executing CRM projects Overall experience of 10+yrs. Project Management ...

Capital One

Relationship Manager

Alpharetta, GA · On-site

Relationship Manager Relationship Manager Are you a natural born people person who thrives on ... level customer service to our internal Auto Finance business. You will be influencing 60-80 ...

Capital One

Relationship Manager

Alpharetta, GA · Hybrid

Relationship Manager Relationship Manager Are you a natural born people person who thrives on ... level customer service to our internal Auto Finance business. You will be influencing 60-80 ...

Pinnacle Promotions

Relationship Manager

Norcross, GA · On-site

For over 30 years, we've helped companies connect with customers, prospects, and employees by ... Position Summary As the Relationship Manager , you will be responsible for cultivating customer ...

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All JobsCustomer Relationship Manager JobsCustomer Relationship Manager Jobs in Decatur, GA

Customer Relationship Manager information

See Decatur, GA salary details

$11

$26

$49

How much do customer relationship manager jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for customer relationship manager in Decatur, GA is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $30.53 per hour, depending on experience, location, and employer.

How does a Customer Relationship Manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What is the role of a Customer Relationship Manager?

A Customer Relationship Manager (CRM) is responsible for maintaining and improving relationships with clients to enhance customer satisfaction and loyalty. They analyze customer data, address client needs, and coordinate with sales and support teams to ensure positive experiences. Strong communication skills and familiarity with CRM software are essential for this role.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

How much is the salary of a Relationship Manager?

The salary of a Customer Relationship Manager typically ranges from $50,000 to $100,000 annually, depending on experience, location, and industry. Senior or specialized managers may earn higher compensation, often including bonuses and benefits.

What does a Customer Relationship Manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What do customer relations managers do?

Customer Relationship Managers oversee interactions with clients to build strong relationships, improve customer satisfaction, and retain business. They analyze customer data, address concerns, and coordinate with sales and support teams to ensure positive experiences. Strong communication skills and familiarity with CRM software are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Relationship Manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

What is the highest salary for a Customer Relationship Manager?

The highest salaries for a Customer Relationship Manager can exceed $100,000 annually, especially in large corporations or senior roles that require extensive experience, strategic skills, and certifications. Compensation varies based on industry, location, and company size, with top earners often receiving bonuses and benefits in addition to base pay.
More about Customer Relationship Manager jobs
What are popular job titles related to Customer Relationship Manager jobs in Decatur, GA? For Customer Relationship Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Customer Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Relationship Manager jobs? Cities near Decatur, GA with the most Customer Relationship Manager job openings:
Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $54,332 per year, or $26.1 per hour.
OAS CRM Administrator (774995)

OAS CRM Administrator (774995)

R2 Technologies Corporation

Atlanta, GA • On-site

Full-time

Posted 12 days ago

Job description

Overview:
OAS CRM Administrator (774995)
Local to Atlanta, GA
GENERAL DESCRIPTION:
We are seeking a customer relationship management (CRM) Administrator/Project coordinator with Oracle Service Cloud experience and experience coordinating medium projects.
In this dual role, you will manage and enhance our CRM system and coordinate various projects to ensure efficient planning and execution. You will play a key role in CRM development, integrations, and overall process improvement.
Local Candidates Only
JOB RESPONSIBILITIES:
CRM Administration
Configure and maintain CRM settings, user profiles, workspaces, workflows, message templates, surveys campaigns, databases and permissions.
• Assists in testing and verification for internal custom code and vendor software releases, patches, and add-ons.
• Collaborates with the Contact Center and Business Analysts team to proactively identify and recommend operational improvements, enhancements and system customizations that meet business needs and ensure solutions that are usable, scalable, and easy to maintain.
• Assist the technical leads and work with technical and functional staff within CRM team as well as developers, database and systems administrators to ensure system availability along with performing regular testing of business continuity plans.
• Manage data integrity, including imports, migrations, integrations and data cleanup.
• Responsible for providing application administration, troubleshooting and support for information technology projects, applications and systems. This includes code migration, change control, application security, performance and availability.
• Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite.
Project Coordination
Coordinate project timelines, deliverables, and resources across multiple teams.
Maintain project documentation, including Business Requirement Documents, test plans, test results, project plans, and meeting notes.
Schedule project meetings to ensure timely updates and issue resolution.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, Intelligent Advisor.
Strong proficiency with HTML, CSS, and JavaScript.
Effective written and verbal communication skills.
Strong interpersonal, analytical, and organizational skills.
Familiarity with project management software (e.g., Jira, Trello, Confluence, Asana).
Advanced knowledge in in Microsoft Office using Microsoft Excel, Microsoft Word and PowerPoint.
MINIMUM ENTRY QUALIFICATIONS:
2-3 years of related experience in CRM administration (e.g., Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar).
1-2 years of experience in project coordination or project management
PREFERRED QUALIFICATIONS:
Prior public sector experience.
Skills:
CRM administration,HTML,JavaScript,Oracle Service Cloud

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