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Customer Relationship Manager Jobs in Decatur, GA

Pinnacle Promotions

Relationship Manager

Norcross, GA · On-site

For over 30 years, we've helped companies connect with customers, prospects, and employees by ... Position Summary As the Relationship Manager , you will be responsible for cultivating customer ...

TekWissen

CRM Project Manager

Atlanta, GA

... Manager Location : Atlanta, GA Duration : 7 month This resource should have 3 to 5 years of experience in managing and executing CRM projects Overall experience of 10+yrs. Project Management ...

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Customer Relationship Manager information

See Decatur, GA salary details

$11

$26

$49

How much do customer relationship manager jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for customer relationship manager in Decatur, GA is $26.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $30.53 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Relationship Manager, and why are they important?

To thrive as a Customer Relationship Manager, you need strong interpersonal skills, a background in business or marketing, and experience in client relationship management. Familiarity with Customer Relationship Management (CRM) software like Salesforce and relevant certifications are typically expected. Excellent communication, problem-solving, and active listening skills help build trust and effectively address client needs. These competencies are crucial for fostering long-term customer loyalty and driving business growth.

How does a Customer Relationship Manager typically collaborate with sales and support teams to enhance client satisfaction?

A Customer Relationship Manager (CRM) works closely with both sales and support teams to ensure clients receive seamless service throughout their journey. This collaboration often involves regular meetings to discuss client feedback, aligning on strategies to address concerns, and sharing insights that can improve the customer experience. By acting as a communication bridge, the CRM helps prioritize client needs, coordinates follow-ups, and ensures that any issues are resolved quickly, ultimately contributing to higher client satisfaction and retention.

What does a Customer Relationship Manager do?

A Customer Relationship Manager (CRM) is responsible for building and maintaining positive relationships with a company's clients. They ensure customer satisfaction by addressing inquiries, resolving complaints, and providing support throughout the customer journey. CRMs also analyze customer data to identify trends and opportunities for improving services or products. Their goal is to foster long-term loyalty and help the company retain and grow its customer base.

What is the difference between Customer Relationship Manager vs Sales Representative?

AspectCustomer Relationship ManagerSales Representative
Primary FocusBuilding and maintaining long-term customer relationshipsGenerating sales and closing deals
Required SkillsCommunication, customer service, relationship managementPersuasion, negotiation, product knowledge
Work EnvironmentCustomer service centers, client offices, CRM softwareSales meetings, retail stores, client sites
Common CertificationsCRM certifications, customer service trainingSales certifications, product training

While both roles involve interacting with customers, a Customer Relationship Manager focuses on nurturing ongoing relationships to ensure customer satisfaction and loyalty. In contrast, a Sales Representative primarily aims to convert prospects into buyers and meet sales targets. Understanding these differences helps job seekers align their skills with the right career path.

More about Customer Relationship Manager jobs
What job categories do people searching Customer Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Customer Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Customer Relationship Manager jobs? Cities near Decatur, GA with the most Customer Relationship Manager job openings:
Customer Relationship Manager jobs near you
Infographic showing various Customer Relationship Manager job openings in Decatur, GA as of May 2026, with employment types broken down into 69% Full Time, 15% Part Time, 3% Temporary, and 13% Contract. Highlights an 67% Physical, 7% Hybrid, and 26% Remote job distribution, with an average salary of $54,332 per year, or $26.1 per hour.
D365 CRM Technology Architect

D365 CRM Technology Architect

Primus Software Corporation

Alpharetta, GA • On-site

Contractor

Posted yesterday

Job description

Hello,

Greetings from Rounik!!

We are hiring for one of our clients.
Please, go through the job description and let me know if you would like to apply.

Location: Preferably from Alpharetta, GA or Irving, TX in USA

Duration: 6-12 Months

Technology Architect

Looking for a D365 CRM CE Technology Architect with relevant 15+ years of experience in leading the design and implementation of Microsoft D365 Customer Engagement solution, with an extensive experience in CRM architecture, customization, and complex integrations, ensuring scalable and efficient systems that meet business needs in the telecom domain.

Key Responsibilities:

  • Design and architect D365 CRM CE solutions.
  • Provide best fit solution for migration from Salesforce to D365 CRM
  • Develop and implement custom AI/Copilot led functionalities
  • Complex system integrations.
  • Conduct fit-gap analysis to identify and implement alternate solutions within the Microsoft ecosystem to replace Salesforce custom-built functionalities.
  • Provide technical leadership and guidance.
  • Collaborate with stakeholders to gather requirements.
  • Technical leadership and guidance throughout the project lifecycle

Candidates with extensive experience on D365 CRM CE and Salesforce are preferred.

Thanks and Regards

Rounik Raj

Lead Recruiter   

Email: Rounik.Raj@primussoft.com

3061 Peachtree Industrial Blvd|Duluth, GA-30097