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Account Success Manager Jobs in Decatur, GA (NOW HIRING)

ClickDimensions

Success Manager

Atlanta, GA · Remote

Additionally, this role is responsible for the proactive monitoring of assigned accounts, success ... Success Manager WHO WE ARE Are you passionate about marketing, technology and helping businesses ...

ClickDimensions

Success Manager

Atlanta, GA · Remote

Additionally, this role is responsible for the proactive monitoring of assigned accounts, success ... Success Manager WHO WE ARE Are you passionate about marketing, technology and helping businesses ...

GBG

Customer Success Manager

Atlanta, GA

Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational execution Customer Success Manager ...

GBG

Customer Success Manager

Atlanta, GA · On-site

Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational execution Customer Success Manager ...

GBG

Customer Success Manager

Atlanta, GA · On-site

Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational execution Customer Success Manager ...

SpendHQ

Customer Success Manager

Atlanta, GA

Regularly update customer data repository to reflect account health, risk, and other key metrics ... Success Management Experience: Previous client success management experience is preferred, but we ...

Maxio

Customer Success Manager

Peachtree Corners, GA · On-site

Customer Success Manager (Mid-Market / Strategic Accounts) Remote (U.S.) | Reports to Director, Customer Success About Maxio Maxio is the leading financial operations platform for B2B SaaS companies ...

Maxio LLC

Customer Success Manager

GA · On-site

Customer Success Manager (Mid-Market / Strategic Accounts) Remote (U.S.) | Reports to Director, Customer Success About Maxio Maxio is the leading financial operations platform for B2B SaaS companies ...

TradePending

Customer Success Manager

Atlanta, GA · On-site

Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...

TradePending LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...

TradePending LLC

Customer Success Manager

Atlanta, GA

$65K - $75K/yr

Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Responsibilities Account Management * Be the primary point of contact for your accounts, responding ...

Sevaa Group

Client Success Manager

Alpharetta, GA

As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Responsibilities Account Management * Be the primary point of contact for your accounts, responding ...

Cyxtera

Customer Success Manager

Lithia Springs, GA

Customer Success activities include ongoing management and oversight of our customers: on-boarding, ... Customer facing services role (consulting or account management) that includes issue resolution and ...

NPHub

Customer Success Manager

Atlanta, GA

Head of Sales & Success This isn't your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Collaborates with Account Management on retention, growth opportunities, and long-term account ...

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See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do account success manager jobs pay per year?

As of May 29, 2026, the average yearly pay for account success manager in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Success Manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

How does an Account Success Manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What is an Account Success Manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

Do CSMs make good money?

Customer Success Managers (CSMs) typically earn a competitive salary that varies based on experience, industry, and location. Entry-level CSMs may start with lower salaries, while experienced professionals with certifications and strong client management skills can earn higher compensation, often including bonuses or commissions. Overall, CSMs can make a good income compared to many other roles in customer service and account management.

How much does a CSM get paid?

The average salary for a Customer Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand sectors can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are valuable in this role.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

What are popular job titles related to Account Success Manager jobs in Decatur, GA? For Account Success Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Account Success Manager jobs in Decatur, GA look for? The top searched job categories for Account Success Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Account Success Manager jobs? Cities near Decatur, GA with the most Account Success Manager job openings:
Account Success Manager jobs near you
Success Manager

Success Manager

ClickDimensions

Atlanta, GA • Remote

Full-time

Posted 18 hours ago

Job description

Job Summary:
The Customer Success Manager will be responsible for the retention, adoption, expansion and ongoing usage of ClickDimensions products throughout the customer lifecycle and into renewal. Additionally, this role is responsible for the proactive monitoring of assigned accounts, success of the relationship, and charged with reducing churn for the business. The CSM will seek to understand and align client goals with the ClickDimensions solution creating client advocates and helping drive business outcomes through continually unlocking the value of our product offering. ClickDimensions CSMs are the our clients strategic advisors, who think about alternative outcomes to help solve problems and advise on solutions to deliver value.
Job Description:
Success Manager
WHO WE ARE
Are you passionate about marketing, technology and helping businesses connect with the right people at the right time? As The Marketing Cloud for Microsoft DynamicsTM, ClickDimensions exists to make revenue technology simple, affordable and accessible so every company can drive growth through better customer engagement.
We believe that growth creates opportunity for the individuals, companies and communities we serve.
WHAT WE ARE LOOKING FOR
It's an exciting time for the Customer Success organization as we enter a new chapter of our company's evolution. The opportunity for career growth, genuine personal impact and being a master of your own professional destiny awaits the right candidate. If you're hungry for a role and organization that allows you to bring your whole self to work, rewards initiative and has a bias for action - we may be for you.
The Customer Success Manager will be responsible for the retention, adoption, expansion and ongoing usage of ClickDimensions products throughout the customer lifecycle and into renewal. Additionally, this role is responsible for the proactive monitoring of assigned accounts, success of the relationship, and charged with reducing churn for the business. The CSM will seek to understand and align client goals with the ClickDimensions solution creating client advocates and helping drive business outcomes through continually unlocking the value of our product offering. ClickDimensions CSMs are the our clients strategic advisors, who think about alternative outcomes to help solve problems and advise on solutions to deliver value.
YOUR DAY TO DAY
  • Responsible for helping define the content and processes for Customer Success now and through future growth
  • Partner with an Onboarding Specialist to ensure a smooth handoff of the client through the initial setup of ClickDimensions
  • Serve as the marketing automation and best practices consultant for new customers by guiding them through ClickDimensions Success Planning with the goal of understanding their goals and helping them successfully align ClickDimensions with their goals
  • Define and agree upon customer success with customer
  • Proactively monitor client accounts based on their defined success plans and provide guidance/advice based on marketing best-practices as needed
  • Prepare and conduct regular success checkpoints and QBRs (quarterly business reviews) with key client contacts to ensure adoption of and success with ClickDimensions, provide recommendations for improvement, as well as continued re-alignment of customer goals
  • Actively manage a book of customers efficiently, remaining organized and prioritizing customer escalations appropriately
  • Responsible for identifying at-risk accounts and implementing effective response actions to ensure customer success, satisfaction retention with ClickDimensions
  • Communicate with account management throughout the customer lifecycle to identify areas of cross-"tell" and upsell and with the objective of minimizing customer churn
  • Serve as a strategic advisor to ClickDimensions clients
WHAT YOU BRING TO CLICKDIMENSIONS
  • 2+ years marketing automation experience AND/OR
  • 2+ years account management or other client-facing experience
  • Clear understanding of marketing, sales processes and best practices (or equivalent)
  • Ability to lead, own, and manage processes as well as client relationships
  • Comfortable presenting and running online customer meetings to all levels of an organization
  • Strong aptitude for self-directed work
  • Able to analyze, interpret, and leverage data in business recommendations
  • Excellent written and verbal communication skills
  • Ability to build trusted relationships
  • Bachelor's Degree in a relevant field of study strongly preferred.
  • Client-side marketing experience a plus

ClickDimensions is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. ClickDimensions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ClickDimensions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ClickDimensions will not tolerate discrimination or harassment based on any of these characteristics.
Worker Type:
Regular
Number of Openings Available:

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