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Account Success Manager Jobs in Decatur, GA (NOW HIRING)

Avolution

Customer Success Manager

Atlanta, GA · On-site

You'll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You'll play a key role in delivering measurable impact across the customer lifecycle.

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Collaborates with Account Management on retention, growth opportunities, and long-term account ...

Avolution

Customer Success Manager

Atlanta, GA · Remote

You'll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You'll play a key role in delivering measurable impact across the customer lifecycle.

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... Collaborates with Account Management on retention, growth opportunities, and long-term account ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

You'll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You'll play a key role in delivering measurable impact across the customer lifecycle.

NPHub

Customer Success Manager

Atlanta, GA · On-site

$70K - $90K/yr

Head of Sales & Success This isn't your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its ...

Cleo

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Remote - US What You Will Be Doing ... Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff ...

NPHub

Customer Success Manager

Atlanta, GA · On-site

Head of Sales & Success This isn't your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its ...

NPHub LLC

Customer Success Manager

Atlanta, GA · On-site

Head of Sales & Success This isn't your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its ...

NPHub, LLC.

Customer Success Manager

Vinnings, GA · On-site

Head of Sales & Success This isn't your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its ...

Coreforcetech

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Manage Complex Client Accounts * Serve as the primary Client Success contact and account owner for primarily Tier 3, Tier 2 & select Tier 4 public-safety agencies * Build trusted relationships with ...

NPHub

Customer Success Manager

Atlanta, GA · On-site

$70K - $90K/yr

Head of Sales & Success This isn't your typical account management role. This is an opportunity to build the entire customer success function from the ground up at a mission-driven company in its ...

SageNet

Customer Success Manager

Marietta, GA · On-site

You will support existing customer accounts, assist with qualified opportunities provided by ... customer success, account management, account coordination, sales support, client services ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

Additionally, you bring: * 3+ years of experience in Customer Success, Account Management, Consulting, or another customer-facing role within a SaaS or enterprise software environment. * A strong ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

Additionally, you bring: * 3+ years of experience in Customer Success, Account Management, Consulting, or another customer-facing role within a SaaS or enterprise software environment. * A strong ...

Stripe

Senior Customer Success Manager

Atlanta, GA · On-site

Partner closely with account executives and technical account managers to support post-sale ... History of success as a consultant, pre-sales, technical account management, or equivalent * Strong ...

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Showing results 41-60

All JobsAccount Success JobsAccount Success Manager JobsAccount Success Manager Jobs in Decatur, GA

Account Success Manager information

See Decatur, GA salary details

$28.8K

$64.3K

$103.5K

How much do account success manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for account success manager in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.

What is an account success manager?

An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.

How does an account success manager typically collaborate with other teams to ensure client satisfaction?

Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.

What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?

To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.

What is the difference between Account Success Manager vs Customer Success Manager?

AspectAccount Success ManagerCustomer Success Manager
Primary FocusManaging specific client accounts to ensure retention and growthOverseeing overall customer experience and satisfaction across multiple accounts
Work EnvironmentOften client-facing, working closely with key accountsCollaborative, cross-functional teams, broader customer base
Required CredentialsRelevant industry experience, communication skillsSimilar credentials, often with customer service or account management background

While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.

What are popular job titles related to Account Success Manager jobs in Decatur, GA?

For Account Success Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Account Success Manager jobs in Decatur, GA look for?

The top searched job categories for Account Success Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Account Success Manager jobs?

Cities near Decatur, GA with the most Account Success Manager job openings:

Account Success Manager jobs near you

Customer Success Manager

Atlanta, GA • On-site

Avolution
See more jobs at Avolutionexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

ABOUT THE COMPANY
Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Northern Virginia, Canada, South America, Sydney, Singapore, London, and the Middle East, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.
ABOUT THE ROLE
We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You'll play a key role in delivering measurable impact across the customer lifecycle.
RESPONSIBILITIES
Renewal & Expansion Sales

  • Own the renewal and expansion pipeline, driving retention and identifying growth opportunities across the customer base.
  • Analyze customer data and usage patterns to identify potential expansion opportunities.
  • Negotiate renewal and expansion deals and meet/exceed revenue targets.
Customer Engagement & Advocacy
  • Serve as a strategic advisor to key accounts, guiding them toward successful outcomes.
  • Coach customers on best practices, product usage, and self-sufficiency.
  • Escalate and resolve issues proactively, advocating for customer needs internally.
ABOUT YOU
  • Proven success in driving renewal and expansion sales within a CS or Account Management role..
  • Data-driven and strategic, with a knack for identifying trends and turning insights into action.
  • Excellent communicator, able to engage with both technical and non-technical audiences.
  • Experienced in working with enterprise clients and C-level stakeholders.
  • Highly motivated, proactive, and collaborative with a growth mindset.
  • Experience with Salesforce or similar CRM tools is a plus.
BENEFITS
  • Ability to work from anywhere within the US
  • Opportunity to join in-person team retreats
  • Comprehensive healthcare coverage that includes health, dental and vision insurance
  • 401K with company matching (after the first 6 months)
  • Life Insurance
  • Short-term disability insurance
  • Health Savings Account
  • 20 annual PTO days that you are encouraged to use
  • 1 day of birthday leave per year
  • 10 annual sick days
  • Enhanced Paid parental leave

All applicants must have the right to work in the United States.
Avolution is an equal opportunities employer.

Apply