Client Success Leader
Atlanta, GA · On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Client Success Leader
Atlanta, GA · On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Client Success Leader
Atlanta, GA · On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Client Success Leader
Atlanta, GA · On-site
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution ...
Customer Success Manager II
Atlanta, GA · On-site
FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8 ... Reports to Customer Success Leader and/or Team Lead How You Will Make an Impact: * Client ...
Customer Success Manager II
Atlanta, GA · On-site
FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8 ... Reports to Customer Success Leader and/or Team Lead How You Will Make an Impact: * Client ...
Manager, Customer Success The Manager, Customer Success leads a team of Customer Success Managers ... This leader owns the health, retention posture, and expansion trajectory of the team's combined ...
New
Manager, Customer Success The Manager, Customer Success leads a team of Customer Success Managers ... This leader owns the health, retention posture, and expansion trajectory of the team's combined ...
New
Manager, Customer Success Management
Atlanta, GA · On-site +1
Manager, Customer Success The Manager, Customer Success leads a team of Customer Success Managers ... This leader owns the health, retention posture, and expansion trajectory of the team's combined ...
Manager, Customer Success Management
Atlanta, GA · On-site +1
Manager, Customer Success The Manager, Customer Success leads a team of Customer Success Managers ... This leader owns the health, retention posture, and expansion trajectory of the team's combined ...
Manager, Customer Success The Manager, Customer Success leads a team of Customer Success Managers ... This leader owns the health, retention posture, and expansion trajectory of the team's combined ...
New
Manager, Customer Success The Manager, Customer Success leads a team of Customer Success Managers ... This leader owns the health, retention posture, and expansion trajectory of the team's combined ...
New
US-Remote Description The Director of Customer Success is responsible for leading a team of 8 Customer Success Executives (CSEs), supporting our clients in Process Manufacturing, Distribution and ...
US-Remote Description The Director of Customer Success is responsible for leading a team of 8 Customer Success Executives (CSEs), supporting our clients in Process Manufacturing, Distribution and ...
Who are we? At Finastra, we're a global leader in financial services software, dedicated to ... The Customer Success Director (CSD) - Corporate Lending is responsible for executing Customer ...
Who are we? At Finastra, we're a global leader in financial services software, dedicated to ... The Customer Success Director (CSD) - Corporate Lending is responsible for executing Customer ...
Customer Success Manager
$70K - $95K/yr
Shape the customer success function from day one Direct access to founders and leadership team Potential to build and lead a team as we scale Exposure to all aspects of startup operations About Our ...
Customer Success Manager
$70K - $95K/yr
Shape the customer success function from day one Direct access to founders and leadership team Potential to build and lead a team as we scale Exposure to all aspects of startup operations About Our ...
Customer Success Manager
Atlanta, GA · On-site
Director of Customer Success Effective Date: 06/30/2026 About Itential Itential is the leading platform for automation and orchestration within network and infrastructure domains. We enable ...
Customer Success Manager
Atlanta, GA · On-site
Director of Customer Success Effective Date: 06/30/2026 About Itential Itential is the leading platform for automation and orchestration within network and infrastructure domains. We enable ...
Senior Director, Customer Success (RapidScale)
Atlanta, GA · On-site
$148K - $247K/yr
Enable expansion by surfacing Customer Success Qualified Leads (CSQLs) to Sales Core Responsibilities Business Outcomes & Value Realization (Primary Accountability) * Own accountability for ensuring ...
Senior Director, Customer Success (RapidScale)
Atlanta, GA · On-site
$148K - $247K/yr
Enable expansion by surfacing Customer Success Qualified Leads (CSQLs) to Sales Core Responsibilities Business Outcomes & Value Realization (Primary Accountability) * Own accountability for ensuring ...
Customer Success Manager
Atlanta, GA · Remote
You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager ...
Quick apply
Customer Success Manager
Atlanta, GA · Remote
You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager ...
Customer Success Manager
Atlanta, GA · Remote
You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager ...
Customer Success Manager
Atlanta, GA · Remote
You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager ...
Customer Success Manager
Atlanta, GA · Remote
$74K - $84K/yr
... of an industry leader. Partner with enterprise customers and global experts to advance ... We're looking for a Customer Success Manager to build strong customer relationships, drive product ...
Quick apply
Customer Success Manager
Atlanta, GA · Remote
$74K - $84K/yr
... of an industry leader. Partner with enterprise customers and global experts to advance ... We're looking for a Customer Success Manager to build strong customer relationships, drive product ...
Customer Success Manager
Atlanta, GA · On-site +1
Who are we? At Finastra, we're a global leader in financial services software, dedicated to ... The Customer Success Manager (CSM) uses deep industry and product knowledge, business strategy ...
Customer Success Manager
Atlanta, GA · On-site +1
Who are we? At Finastra, we're a global leader in financial services software, dedicated to ... The Customer Success Manager (CSM) uses deep industry and product knowledge, business strategy ...
Customer Success Manager
Atlanta, GA · On-site
You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager ...
Customer Success Manager
Atlanta, GA · On-site
You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager ...
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... leading strategic kick-off calls, platform walkthroughs, and training sessions that set clients up ...
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... leading strategic kick-off calls, platform walkthroughs, and training sessions that set clients up ...
Customer Success Manager
$70K - $90K/yr
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... leading strategic kick-off calls, platform walkthroughs, and training sessions that set clients up ...
Quick apply
Customer Success Manager
$70K - $90K/yr
Customer Success Manager Location: Vinings, GA (Hybrid, 2-3 days Per Week) Compensation: OTE $120 ... leading strategic kick-off calls, platform walkthroughs, and training sessions that set clients up ...
Customer Success Leader information
See Decatur, GA salary details
$31.7K - $41.3K
4% of jobs
$41.3K - $50.8K
10% of jobs
$57.5K is the 25th percentile. Wages below this are outliers.
$50.8K - $60.4K
16% of jobs
$60.4K - $69.9K
15% of jobs
The median wage is $73.6K / yr.
$69.9K - $79.4K
14% of jobs
$79.4K - $89K
14% of jobs
$91.6K is the 75th percentile. Wages above this are outliers.
$89K - $98.5K
10% of jobs
$98.5K - $108.1K
10% of jobs
$108.1K - $117.6K
4% of jobs
$117.6K - $127.1K
2% of jobs
$127.1K - $136.7K
2% of jobs
$31.7K
$81.1K
$136.7K
How much do customer success leader jobs pay per year?
As of Aug 4, 2026, the average yearly pay for customer success leader in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.
What is the difference between Customer Success Leader vs Customer Success Manager?
| Aspect | Customer Success Leader | Customer Success Manager |
|---|---|---|
| Responsibilities | Oversees customer success strategies, leads teams, and drives retention at a strategic level. | Manages individual customer accounts, ensures satisfaction, and supports retention efforts. |
| Required Credentials | Typically requires experience in customer success, leadership skills, and industry knowledge. | Requires customer success experience, communication skills, and industry familiarity. |
| Work Environment | Leadership teams, strategic planning, cross-department collaboration. | Direct interaction with customers, account management, and support teams. |
The Customer Success Leader focuses on strategic oversight and team leadership, while the Customer Success Manager handles day-to-day account management. Both roles require customer success experience, but the leader role emphasizes strategy and team development, whereas the manager role emphasizes direct customer interaction.
What is a customer success leader?
A Customer Success Leader is a professional responsible for guiding and overseeing a company's customer success team. Their primary goal is to ensure customers achieve their desired outcomes while using the company's products or services, which helps drive retention and growth. Customer Success Leaders develop strategies, analyze customer data, and collaborate with other departments to improve the overall customer experience. They play a key role in building long-term relationships with clients by proactively addressing their needs and challenges.
How does a customer success leader balance strategic planning with day-to-day team management?
A Customer Success Leader is responsible for both high-level strategic planning and the daily management of their team. This means setting long-term goals for customer outcomes, while also being hands-on with coaching, performance tracking, and resolving escalated client issues. Balancing these aspects often involves delegating routine tasks, leveraging data to inform strategy, and regularly communicating with both customers and internal stakeholders. The role requires strong organizational skills and the ability to pivot between big-picture thinking and immediate operational needs.
What are the key skills and qualifications needed to thrive as a customer success leader, and why are they important?
To thrive as a Customer Success Leader, you need a deep understanding of customer relationship management, strategic account planning, and proven leadership experience, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer support platforms, and data analytics tools is typically required. Exceptional communication, problem-solving, and team-building skills set standout leaders apart in this role. These abilities are crucial to driving customer retention, fostering team performance, and ensuring clients achieve desired outcomes with the company's products or services.
What are popular job titles related to Customer Success Leader jobs in Decatur, GA? For Customer Success Leader jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Customer Success Leader jobs in Decatur, GA look for? The top searched job categories for Customer Success Leader jobs in Decatur, GA are:
- Associate Customer Success Manager
- Director Customer Success Manager Remote
- Customer Success Manager Remote Edtech
- Night Shift Customer Success Manager Remote
- Customer Success Associate
- Customer Success Manager
- Remote Senior Customer Success Manager
- Account Success Manager
- Agricultural Customer Success
- Contractual Customer Success Manager
What cities near Decatur, GA are hiring for Customer Success Leader jobs? Cities near Decatur, GA with the most Customer Success Leader job openings:
Job description
ABOUT THE COMPANY
Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.
Job Description:
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention.
Responsibilities:
Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth.
The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today's roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.
Recruiting Guidelines:
• 5 Years of Client Success Management experience
• MBA is highly desirable, 4-year college degree required
• Demonstrated the ability to manage a team of at least ten
• Prior experience with tech touch application like Gainsight preferable
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility's SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.
Job Description:
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention.
Responsibilities:
Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth.
The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today's roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.
Recruiting Guidelines:
• 5 Years of Client Success Management experience
• MBA is highly desirable, 4-year college degree required
• Demonstrated the ability to manage a team of at least ten
• Prior experience with tech touch application like Gainsight preferable
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.