Customer Success Manager
Atlanta, GA · On-site
Key Responsibilities Customer Relationship & Account Management * Serve as the primary point of contact for assigned customer accounts post-sale * Build trusted advisor relationships with customer ...
Customer Success Manager
Atlanta, GA · On-site
Key Responsibilities Customer Relationship & Account Management * Serve as the primary point of contact for assigned customer accounts post-sale * Build trusted advisor relationships with customer ...
Customer Success Manager
Atlanta, GA · On-site
Key Responsibilities Customer Relationship & Account Management * Serve as the primary point of contact for assigned customer accounts post-sale * Build trusted advisor relationships with customer ...
Customer Success Manager
Atlanta, GA · On-site
Key Responsibilities Customer Relationship & Account Management * Serve as the primary point of contact for assigned customer accounts post-sale * Build trusted advisor relationships with customer ...
Client Success Manager II
Atlanta, GA · On-site
$78K - $100K/yr
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Client Success Manager II
Atlanta, GA · On-site
$78K - $100K/yr
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Customer Success Manager
Atlanta, GA · Remote
Key Responsibilities Customer Relationship & Account Management * Serve as the primary point of contact for assigned customer accounts post-sale * Build trusted advisor relationships with customer ...
Quick apply
Customer Success Manager
Atlanta, GA · Remote
Key Responsibilities Customer Relationship & Account Management * Serve as the primary point of contact for assigned customer accounts post-sale * Build trusted advisor relationships with customer ...
Client Success Manager II
Atlanta, GA · Hybrid
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Client Success Manager II
Atlanta, GA · Hybrid
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Client Success Manager II
Atlanta, GA · Hybrid
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Client Success Manager II
Atlanta, GA · Hybrid
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Client Success Manager II
Atlanta, GA · On-site
$78K - $100K/yr
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Client Success Manager II
Atlanta, GA · On-site
$78K - $100K/yr
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Client Success Manager II
Atlanta, GA · On-site
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Client Success Manager II
Atlanta, GA · On-site
We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and ...
Customer Success Manager III
Atlanta, GA · On-site
$61K - $75K/yr
This role manages District and School level accounts, and we are looking for you to drive ... In this role as Customer Success Manager III, you will be responsible for: * Manage assigned ...
Customer Success Manager III
Atlanta, GA · On-site
$61K - $75K/yr
This role manages District and School level accounts, and we are looking for you to drive ... In this role as Customer Success Manager III, you will be responsible for: * Manage assigned ...
Pilot Success Manager
Atlanta, GA · On-site
Geotab is seeking a Pilot Success Manager who will focus on the most strategic accounts across North America and Latin America. The PSM will be the cornerstone of the pre-sale and expansion process ...
Pilot Success Manager
Atlanta, GA · On-site
Geotab is seeking a Pilot Success Manager who will focus on the most strategic accounts across North America and Latin America. The PSM will be the cornerstone of the pre-sale and expansion process ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Responsibilities Account Management * Be the primary point of contact for your accounts, responding ...
Client Success Manager
Alpharetta, GA · On-site +1
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Responsibilities Account Management * Be the primary point of contact for your accounts, responding ...
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
Customer Success Manager
$65K - $75K/yr
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
Customer Success Manager
$65K - $75K/yr
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
Quick apply
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Responsibilities Account Management * Be the primary point of contact for your accounts, responding ...
As a Client Success Manager, you will own the customer lifecycle for each of your accounts ... Responsibilities Account Management * Be the primary point of contact for your accounts, responding ...
Customer Success Manager
Atlanta, GA · On-site
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
Customer Success Manager
Atlanta, GA · On-site
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
Customer Success Manager This position sits within our Customer Success division which is ... Serve as the main point of contact and trusted advisory to customer accounts within Contractor ...
Customer Success Manager This position sits within our Customer Success division which is ... Serve as the main point of contact and trusted advisory to customer accounts within Contractor ...
Client Success Manager
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of ... Collaborates with Account Management on retention, growth opportunities, and long-term account ...
Client Success Manager
Atlanta, GA · On-site
Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of ... Collaborates with Account Management on retention, growth opportunities, and long-term account ...
Customer Success Manager
Atlanta, GA · On-site
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
Customer Success Manager
Atlanta, GA · On-site
Proven success managing diverse accounts with high-touch and scaled engagement models. * Proficient ... with CRMs and third-party integrations. * Strong communication, problem-solving, and strategic ...
The Customer Success Manager, Retail Lending, is responsible for ensuring customers achieve ongoing ... Partner with Sales or Account Management on renewal execution, providing customer insight, risk ...
The Customer Success Manager, Retail Lending, is responsible for ensuring customers achieve ongoing ... Partner with Sales or Account Management on renewal execution, providing customer insight, risk ...
Account Success Manager information
See Decatur, GA salary details
$28.8K - $35.6K
5% of jobs
$35.6K - $42.4K
11% of jobs
$46.5K is the 25th percentile. Wages below this are outliers.
$42.4K - $49.2K
15% of jobs
$49.2K - $56K
14% of jobs
The median wage is $58.6K / yr.
$56K - $62.8K
14% of jobs
$62.8K - $69.5K
12% of jobs
$73.4K is the 75th percentile. Wages above this are outliers.
$69.5K - $76.3K
9% of jobs
$76.3K - $83.1K
7% of jobs
$83.1K - $89.9K
6% of jobs
$89.9K - $96.7K
4% of jobs
$96.7K - $103.5K
3% of jobs
$28.8K
$64.3K
$103.5K
How much do account success manager jobs pay per year?
As of Sep 14, 2026, the average yearly pay for account success manager in Decatur, GA is $64,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $76,600.00 per year, depending on experience, location, and employer.
What is an account success manager?
An Account Success Manager is a professional responsible for ensuring that clients achieve their desired outcomes while using a company's products or services. They work closely with customers to understand their needs, provide solutions, and help them realize value from the company's offerings. Their role often includes onboarding, training, ongoing support, and serving as the main point of contact for client concerns. By fostering strong relationships, Account Success Managers help improve customer satisfaction and retention. They may also identify opportunities for account growth and upselling.
How does an account success manager typically collaborate with other teams to ensure client satisfaction?
Account Success Managers work closely with cross-functional teams such as sales, product, and customer support to address client needs and ensure ongoing satisfaction. They often serve as the main point of contact for clients, relaying feedback and coordinating solutions internally. Regular meetings and updates with these departments are common to stay aligned on client goals, address issues proactively, and identify opportunities for upselling or process improvements. This collaborative approach helps maintain strong client relationships and drives overall business success.
What are the key skills and qualifications needed to thrive as an account success manager, and why are they important?
To thrive as an Account Success Manager, you need strong relationship management, problem-solving abilities, and a background in business or customer service, often supported by a relevant degree. Familiarity with CRM software (like Salesforce), data analytics tools, and account management platforms is typically required. Exceptional communication, empathy, and proactive organizational skills help set top performers apart in this role. These competencies are crucial for building trust, ensuring client satisfaction, and driving long-term account growth.
What is the difference between Account Success Manager vs Customer Success Manager?
| Aspect | Account Success Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing specific client accounts to ensure retention and growth | Overseeing overall customer experience and satisfaction across multiple accounts |
| Work Environment | Often client-facing, working closely with key accounts | Collaborative, cross-functional teams, broader customer base |
| Required Credentials | Relevant industry experience, communication skills | Similar credentials, often with customer service or account management background |
While both roles focus on client success, the Account Success Manager concentrates on specific accounts to foster growth and retention, whereas the Customer Success Manager oversees the overall customer experience across multiple clients. Both roles require strong communication skills and industry knowledge, but their scope and daily responsibilities differ.
What are popular job titles related to Account Success Manager jobs in Decatur, GA?
For Account Success Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Account Success Manager jobs in Decatur, GA look for?
The top searched job categories for Account Success Manager jobs in Decatur, GA are:
- Customer Success Manager Remote
- Dental Software Customer Success
- Freelance Customer Success Manager
- Remote Senior Customer Success Manager
- Remote Customer Success
- Internship Remote Crm
- Contractual Customer Success Manager
- Customer Success Manager Govtech
- Sr Client Success Manager
- Director Customer Success Manager Remote
What cities near Decatur, GA are hiring for Account Success Manager jobs?
Cities near Decatur, GA with the most Account Success Manager job openings:
Customer Success Manager
Atlanta, GA • On-site
Evident ID
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 26 days ago
Job description
The world's largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which enables the secure exchange of risk data like proof of insurance, identity, business registration, and other information - helps our customers verify that their partners have all of the required credentials to do business.
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.
Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com.
Evident is looking for a motivated individual to join our growing Customer Success Team as a Customer Success Manager. As the go-to point of contact for our customers, you'll have the opportunity to manage your own book of business in an effort to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls and regular business reviews. You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration.
Candidates must be based in the greater Atlanta area.
Key Responsibilities
Customer Relationship & Account Management
Adoption & Value Realization
Renewals & Expansion
Cross-Functional Collaboration
Operational Excellence
Requirements
Why Evident?
• Our team solves a crucial problem with huge business potential together, and we are able to see exactly how our contribution affects customers!
• Competitive pay package, including base pay and stock options
• Full medical, dental, vision benefits and 401K
• Unlimited PTO
• Paid parental leave to support you and your family
• Home internet stipend, virtual events, & more!
• Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta Inno
• Recently named one of the Top 10 Fastest Growing Companies in Atlanta & one of the Best Places to Work in Atlanta by Atlanta Business Chronicle
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
In today's new remote-first, ever-changing regulatory environment, our secure, privacy-first enterprise platform, accessible via web portal or API, provides a highly scalable and configurable solution to manage communications, storage, decisioning, and ongoing monitoring of credentials.
Evident is a VC-backed technology startup, headquartered in Atlanta, GA. Learn more at evidentid.com.
Evident is looking for a motivated individual to join our growing Customer Success Team as a Customer Success Manager. As the go-to point of contact for our customers, you'll have the opportunity to manage your own book of business in an effort to grow and expand each account. Your daily focus will be driving customer adoption and retention through account management, strategy calls and regular business reviews. You'll have the opportunity to work alongside leadership on a regular basis and gain experience and insight across multiple departments in a rapidly growing company. As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration.
Candidates must be based in the greater Atlanta area.
Key Responsibilities
Customer Relationship & Account Management
- Serve as the primary point of contact for assigned customer accounts post-sale
- Build trusted advisor relationships with customer stakeholders and executives
- Lead onboarding, ongoing enablement, and regular business reviews
Adoption & Value Realization
- Drive product adoption aligned to customer goals and use cases
- Proactively identify risks to retention and take action to mitigate churn
- Ensure customers clearly understand and achieve measurable value from Evident's solutions
- Own solution design and configuration during implementation, translating customer risk/compliance requirements into platform configuration
- Serve as the internal expert on how insurance and compliance requirements map to platform rules and decisioning logic
Renewals & Expansion
- Own customer renewals
- Identify and support expansion opportunities based on customer needs and outcomes
- Maintain accurate forecasting and account health reporting
Cross-Functional Collaboration
- Partner with Sales, Support, Product, and Engineering to advocate for customers
- Provide structured feedback on customer trends, product gaps, and opportunities
- Coordinate internal resources to resolve issues and deliver a strong customer experience
Operational Excellence
- Maintain accurate account data, notes, and health metrics in CRM
- Follow defined Customer Success processes while helping improve them over time
- Contribute to playbooks, best practices, and scalable CS motions
Requirements
- 3-6+ years of experience in Customer Success, Account Management, or a related client-facing role
- Prior experience in an onboarding or implementation role
- Experience managing a book of business with renewal and retention responsibility
- Experience working with insurance certificates (COIs), policy documents, or contract/compliance requirements - ability to read & interpret coverage terms, limits, and endorsements
- Ability to translate complex business or contractual requirements into system configurations (workflow rules, decisioning logic, or similar platform setup)
- Strong communication and presentation skills, including executive-level conversations
- Proven ability to manage multiple accounts and priorities simultaneously
- Comfort working with CRM and CS platforms (Salesforce experience strongly preferred)
- Experience in SaaS, B2B technology, identity, security, or compliance solutions
- Familiarity with customer health scoring and success metrics
- Experience supporting mid-market and/or enterprise customers
- Data-driven mindset with the ability to translate insights into action
Why Evident?
• Our team solves a crucial problem with huge business potential together, and we are able to see exactly how our contribution affects customers!
• Competitive pay package, including base pay and stock options
• Full medical, dental, vision benefits and 401K
• Unlimited PTO
• Paid parental leave to support you and your family
• Home internet stipend, virtual events, & more!
• Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta Inno
• Recently named one of the Top 10 Fastest Growing Companies in Atlanta & one of the Best Places to Work in Atlanta by Atlanta Business Chronicle
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.