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Client Success Manager Jobs in Decatur, GA (NOW HIRING)

ITA Group Inc

Client Success Manager

Atlanta, GA · On-site

About the Role We're looking for a proactive, strategic Client Success Manager to support clients using ITA Group's employee experience, recognition and engagement technology platform. In this role ...

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

New

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

New

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

New

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Join Our Team as a Client Success Manager II (CSM II) Company: Coreforce Location: Atlanta Job Type: Full-time Compensation: Compensation will be competitive and aligned with experience. Company ...

New

Origami Risk LLC

Client Success Manager

Atlanta, GA

Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable ...

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

Sevaa Group

Client Success Manager

Alpharetta, GA

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

Fetcherr

Client Success Manager

Atlanta, GA · On-site +1

We're is seeking a highly motivated and client-focused Client Success Manager to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary ...

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Client Success Manager information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do client success manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for client success manager in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Decatur, GA?

The most popular types of Client Success jobs in Decatur, GA are:

What are popular job titles related to Client Success Manager jobs in Decatur, GA?

For Client Success Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Decatur, GA look for?

The top searched job categories for Client Success Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Client Success Manager jobs?

Cities near Decatur, GA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $81,098 per year, or $39 per hour.

Client success manager

Atlanta, GA

Sciera Inc. | Aroscop Inc.
See more jobs at Sciera Inc. | Aroscop Inc.external

Full-time

Re-posted 13 days ago

Job description

Job Title: Client Success Manager

Location: Atlanta, GA

About Us: Sciera is a leading provider of Market Intelligence products and solutions, specializing in delivering data-driven insights and operational excellence to our clients. Our products and solutions help Fortune 500 clients transform big data into actionable insights - and insights into business successes. We are dedicated to driving measurable results through strategic project management and advanced analytics.

The Role:

We are seeking a Client Success Manager who can manage Sciera's contractual obligations to our clients, as well as turn ad-hoc client requests or needs into data-driven solutions. This person is comfortable gathering and interpreting large datasets, then making prompt decisions based on their findings. They are also comfortable presenting to, and communicating with top-level executives. The ideal candidate will be extremely detail oriented, organized, and curious. 

What You'll be Doing:


50% - Analyst:

  • Interpret and convey operationally-driven insights derived from standard reports.

  • Utilize knowledge of internal databases and SQL to query and analyze data when ad hoc analysis is required.

  • Develop and implement internal reporting and dashboards to enhance operational visibility and efficiency.

  • Ensure all reports and ad-hoc analyses are accurate and error-free.

30% - Project Manager:

  • Manage the execution of Sciera's annual and monthly contractual obligations to clients.

  • Define project timelines, allocate resources, and establish Key Performance Indicators (KPIs) to ensure successful achievement of client objectives.

  • Coordinate and communicate effectively with multiple clients, providing timely updates on various projects concurrently.

  • Collaborate closely with a team of data engineers and analysts involved in project execution.

20% - Client Strategist:

  • Engage with clients to understand their requirements and articulate problem statements.

  • Lead end-to-end solution implementation encompassing data collection, delivery, and reporting.

Qualifications:

  • Strong independent problem-solving skills with meticulous attention to detail.

  • 3-5 years of experience in technical project management, demonstrating a track record of successful project delivery.

  • Proficiency (1-2 years) in SQL for database querying and analysis.

  • Comfortable interpreting and analyzing spreadsheets, charts, dashboards, or other data formats.

  • Excellent communication skills, both written and verbal, with the ability to articulate complex ideas clearly.   

  • Capable of making informed decisions in ambiguous or dynamic situations.

  • Preferred background in the Telecom industry (Comcast,Charter, Cox), though not required.

Benefits:

  • Competitive salary and benefits package.

  • Opportunity for professional growth and development within a dynamic team environment.

  • Chance to work with industry leaders and cutting-edge technologies.

Employment Type: FULL_TIME

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