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Client Success Manager Jobs in Decatur, GA (NOW HIRING)

FIXD Automotive

Client Success Manager

Atlanta, GA · On-site +1

On-Target Earnings (OTE) for this role is $80,000 to $100,000 AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account ...

Patientco

Client Success Manager

Atlanta, GA · On-site

ABOUT THIS POSITION A Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients ...

Coreforce

CLIENT SUCCESS MANAGER I - (CSMI)

Atlanta, GA · On-site

$55K - $70K/yr

Join Our Team as a Client Success Manager I - (CSM I) Company: Coreforce Location: Atlanta, GA (Headquarters) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is an ...

FIS

Team Lead, Client Success Manager

Atlanta, GA

The Client Success Manager (CSM) Team Lead is responsible for leading a team of CSMs while directly managing a portfolio of clients driving client satisfaction, solution adoption, value realization ...

American Software

Client Success Leader

Atlanta, GA

... more profitably manage their complex global businesses. The Logility ® Digital Supply Chain ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

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Client Success Manager information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do client success manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for client success manager in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in industries like SaaS or consulting. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some professionals reaching high earnings through performance-based incentives.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is a CSM salary?

The salary for a Client Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Many CSMs also receive performance bonuses and benefits, and strong communication and CRM skills are often required for the role.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executive positions (e.g., CEOs, CFOs), successful entrepreneurs, and certain specialized medical or legal professionals can earn $500,000 or more annually. Additionally, some highly experienced sales directors, investment bankers, and technology executives with stock options or bonuses may reach this level of compensation.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Decatur, GA? The most popular types of Client Success jobs in Decatur, GA are:
What are popular job titles related to Client Success Manager jobs in Decatur, GA? For Client Success Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Decatur, GA look for? The top searched job categories for Client Success Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Client Success Manager jobs? Cities near Decatur, GA with the most Client Success Manager job openings:
Client Success Manager jobs near you

Client Success Manager

Crew Career Center

Atlanta, GA

Full-time

Medical, Retirement, PTO

Posted 3 days ago

Job description

ABOUT THIS POSITION

A Waystar Client Success Manager (CSM) must effectively deliver and advise on best practice workflow and provide proactive service that measurably simplify and unify our clients' revenue cycle.

WHAT YOU'LL DO

  • Serve as an operational point-of-contact, advocate, problem solver, and trusted advisor for defined set of clients
  • Partner with clients to proactively improve client health and satisfaction by monitoring key metrics (performance, level of adoption, satisfaction, etc.) and develop strong relationships to uncover expansion opportunities
  • Effective demonstration of Waystar's value proposition with key influencers and decision makers to include but not limited to client's Directors and Managers
  • Establish a metrics framework based on Waystar best practice to measure, monitor, and communicate total value delivered through use of Waystar technology
  • Work cross-functionally with Waystar Support, Solution Adoption, Sales, and others to achieve client participation in the Waystar reference and marketing programs, insure renewal, and annual booking plans
  • Effective demonstration of Waystar's RCM technologies
  • Identify and quantify product feedback (enhancements and areas for improvement) to assist in driving product strategy
  • Lead and/or participate in status calls at a defined cadence (weekly to monthly) with all assigned clients
  • Travel independently or as a team for on-site Executive business reviews to strengthen relationships, review key performance metrics, and identify opportunities to further align results
  • Consistently identify opportunities to improve processes and conduct data analysis to identify root cause
  • Provide ongoing training and development
  • Manage daily activity within Salesforce CRM system
  • Perform other duties and projects as assigned by Client Success leadership

WHAT YOU'LL NEED

  • 4-year bachelor'sdegree

  • 3+yearsofanalyst/project management/account management experiencein healthcare softwareorconsulting environment

  • Experience buildingand managingrelationships, including interacting with all levels of management (both internally and client-focused)

  • Project management experience (e.g.lead meetings, draft status reports, develop&manage project plans, track issues/risk logs, develop&monitor resource plans, etc.)

  • Understand the vocabulary used in ahealthcare andrevenue cycle operations

  • Experience withroot cause analysis, including the skill and experience to troubleshootandinvestigateissues

  • Ability to execute and prioritize a large number of tasksin a fast-paced environment

  • Ability to work independently and to participate in cross-functional teams

  • Possess process and change management skills

  • Subject matter expertise and dedication to remaining current with industrychanges

  • Outstanding communication(written and oral)and interpersonal skills

  • Proficient in Microsoft Office applications, specifically Excel,PowerPoint, and Word

  • Hands on experience with PM/HIS systems preferred (e.g. Epic, Cerner, etc.)

  • Excellent phone and presentation skills

  • SQL experience/knowledge strongly preferred

  • Ability and willingness to travel up to25% of the timeto client sites, corporate meetings, and conferences/seminars

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar's healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful,optimistic & fun.

Waystar products have won multiple Best in KLAS or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

  • Competitive total rewards (base salary + bonus, if applicable)
  • Customizable benefits package (3 medical plans with Health Saving Account company match)
  • We offer generous paid time off for our non-exempt team members, starting with 3 weeks +13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
  • Paid parental leave (including maternity + paternity leave)
  • Education assistance opportunities and free LinkedIn Learning access
  • Free mental health and family planning programs, including adoption assistance and fertility support
  • 401(K) program with company match
  • Pet insurance
  • Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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