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Client Success Jobs in Decatur, GA (NOW HIRING)

On-Target Earnings (OTE) for this role is $80,000 to $100,000 AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account ...

Oversee daily operations and performance of client success managers * Act as main point of contact for CSMs to support client inquiries, concerns, and feedback * Identify opportunities with CSMs to ...

Join Our Team as a Client Success Manager I - (CSM I) Company: Coreforce Location: Atlanta, GA (Headquarters) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is an ...

The Client Success Manager (CSM) is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution. By serving as a strategic partner, the CSM ensures ...

The Client Success Manager (CSM) Team Lead is responsible for leading a team of CSMs while directly managing a portfolio of clients driving client satisfaction, solution adoption, value realization ...

The Manager, Client Success is responsible for directly managing a book of strategic or portfolio accounts while leading and developing a team of Client Success Managers. This role is responsible for ...

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Client Success information

See Decatur, GA salary details

$31.7K

$81.1K

$136.7K

How much do client success jobs pay per year?

As of Jun 12, 2026, the average yearly pay for client success in Decatur, GA is $81,098.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $96,700.00 per year, depending on experience, location, and employer.

What is a CSM salary?

A Client Success Manager (CSM) salary varies based on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Many CSMs also receive bonuses or commissions and benefit from skills in customer relationship management tools and communication. Entry-level positions may start lower, while experienced professionals with certifications can earn higher salaries.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What job makes 10,000 a month without a degree?

A Client Success Manager can earn $10,000 or more per month through commissions, bonuses, and high-value client accounts, especially in SaaS or tech industries. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education.

What is the role of client success?

The role of client success involves ensuring that clients achieve their desired outcomes with a company's products or services. Client success professionals build relationships, provide support, and help clients maximize value, often using tools like customer relationship management (CRM) software. Their goal is to improve client retention and satisfaction through proactive engagement and problem-solving.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make $2000 a week working from home?

In client success roles, earning $2000 a week typically requires high-level experience, strong communication skills, and the ability to manage multiple accounts or clients efficiently. Many professionals achieve this through a combination of base salary, commissions, or bonuses, often working full-time hours and leveraging tools like CRM software. Building a reputation and gaining certifications can also help increase earning potential in remote client success positions.
What are the most commonly searched types of Client Success jobs in Decatur, GA? The most popular types of Client Success jobs in Decatur, GA are:
What are popular job titles related to Client Success jobs in Decatur, GA? For Client Success jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Client Success jobs? Cities near Decatur, GA with the most Client Success job openings:
Infographic showing various Client Success job openings in Decatur, GA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $81,098 per year, or $39 per hour.

Client Success Manager

FIXD Automotive

Atlanta, GA โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

About FIXD & AppraisalPRO:
FIXD breaks car problems down into simple and understandable terms, so drivers know the price of a repair when they take their car to the shop. The FIXD Sensor plugs into the diagnostic port of a driver's car and communicates via Bluetooth to the FIXD app.
AppraisalPRO is FIXD's B2B product that helps dealerships during the vehicle appraisal process. We detect any problems with trade-in vehicles, provide estimated reconditioning costs for a vehicle, a consumer-facing condition report for use in negotiations, and a comprehensive analytics platform. We integrate with dealers' inventory management systems, like vAuto, to make appraisals fast and simple.
On-Target Earnings (OTE) for this role is $80,000 to $100,000
Job Description:
AppraisalPRO's Client Success Managers (CSM) own the relationship with each customer from on-boarding and on-going support to account expansion. The CSMs are ultimately responsible for making sure the clients in their portfolio are constantly finding value in the AppraisalPRO system.
Role
  • Onboard dealership customers to AppraisalPRO and conduct initial training
  • Quickly and effectively aid customers in resolving technical issues and coordinate with internal engineering teams to resolve any issues
  • Proactively provide support by actively monitoring product usage to identify red flags
  • Influence and build rapport with key decision-makers in order to become their trusted advisor
  • Secure referrals to other potential dealership customers from existing customers
  • Present recommendations on platform and user experience improvements to our Product and Engineering team

Requirements
Qualifications
  • The ability to quickly build relationships and trust
  • Excellent interpersonal skills
  • Strong communicator who can present and write well, extremely responsive
  • Ability to multitask and prioritize
  • Passion for providing top-notch customer service

Plus
  • Experience in the Franchise Dealership industry

Benefits
  • Health Care Plan (Medical, Dental & Vision) for you and your family
  • 401k - 5% match
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Free Food & Snacks