ZipRecruiter

Log In

1

Client Success Manager Hybrid Jobs in Georgia (NOW HIRING)

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Flexible hybrid schedule. * Free chef-inspired lunch Monday -Thursday. * 15 PTO days + floating ... Manage Complex Client Accounts * Serve as the primary Client Success contact and account owner for ...

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Flexible hybrid schedule. * Free chef-inspired lunch Monday -Thursday. * 15 PTO days + floating ... Manage Complex Client Accounts * Serve as the primary Client Success contact and account owner for ...

Coreforce

Client Success Manager II

Atlanta, GA · Hybrid

Flexible hybrid schedule. * Free chef-inspired lunch Monday -Thursday. * 15 PTO days + floating ... Manage Complex Client Accounts * Serve as the primary Client Success contact and account owner for ...

Coreforce

Client Success Manager II

Atlanta, GA · On-site

$78K - $100K/yr

Flexible hybrid schedule. * Free chef-inspired lunch Monday -Thursday. * 15 PTO days + floating ... Manage Complex Client Accounts * Serve as the primary Client Success contact and account owner for ...

MONEYPENNY US GROUP

Client Success Manager

Duluth, GA · On-site

Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...

VOICENATION LLC

Client Success Manager

Duluth, GA · On-site

Our Client Success Managers serve as the primary point of contact for clients post-onboarding, owning the client relationship throughout the entire lifecycle. This role is focused on driving ...

ITA Group Inc

Client Success Manager

Atlanta, GA · On-site

About the Role We're looking for a proactive, strategic Client Success Manager to support clients using ITA Group's employee experience, recognition and engagement technology platform. In this role ...

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... All full-time positions are hybrid, with many eligible to be completely remote * Fully Paid by ...

Origami Risk LLC

Client Success Manager

Atlanta, GA

Individuals in a Client Success Management (CSM) role are responsible for the end-to-end success of ... All full-time positions are hybrid, with many eligible to be completely remote * Fully Paid by ...

Illumia, LLC

Client Success Manager

Atlanta, GA · On-site

As a Client Success Manager (CSM), you'll be a trusted partner to our clients, helping them adopt Illumia solutions, stay up to date, and plan ahead so they get the most value from our products.

New

Origami Risk LLC

Client Success Manager

Atlanta, GA · On-site +1

Overview Individuals in a Client Success Management (CSM) role are responsible for the end-to-end ... All full-time positions are hybrid, with many eligible to be completely remote * Fully Paid by ...

Illumia, LLC

Client Success Manager

Atlanta, GA · On-site

As a Client Success Manager (CSM), you'll be a trusted partner to our clients, driving current solutions, staying up to date, and planning ahead for optimal product usage so they get the most value ...

New

Sevaa Group

Client Success Manager

Alpharetta, GA · On-site +1

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

Sevaa Group

Client Success Manager

Alpharetta, GA

As a Client Success Manager, you will own the customer lifecycle for each of your accounts, including the implementation of Success Programs, contributing to revenue growth, managing the onboarding ...

next page

Showing results 1-20

All JobsClient Success Hybrid JobsClient Success Manager Hybrid JobsClient Success Manager Hybrid Jobs in Georgia

Client Success Manager Hybrid information

What does a Client Success Manager Hybrid do?

A Client Success Manager Hybrid is responsible for ensuring clients achieve their desired outcomes while using a company’s products or services. The 'hybrid' aspect means they typically work both remotely and in-office, combining virtual meetings with in-person interactions. Their main duties include onboarding new clients, building lasting relationships, addressing client concerns, and collaborating with internal teams to deliver solutions. Client Success Managers also track client satisfaction and work to maximize client retention and expansion opportunities. Their role is crucial for fostering customer loyalty and driving business growth.

What are the key skills and qualifications needed to thrive as a Client Success Manager Hybrid?

To thrive as a Client Success Manager Hybrid, you need strong relationship management, problem-solving abilities, and a background in business or account management, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, proactive mindset, and adaptability are critical soft skills for building trust and effectively addressing client needs in both remote and in-office settings. These skills ensure client satisfaction, retention, and long-term business growth in a dynamic work environment.

How does a Client Success Manager Hybrid typically balance on-site and remote work to effectively support clients and their internal team?

As a Client Success Manager Hybrid, you'll often split your time between working remotely and being on-site, depending on client needs and team meetings. This hybrid structure allows you to build strong relationships through in-person interactions while also leveraging virtual tools for regular check-ins and project updates. Successful CSMs proactively coordinate their schedules to ensure they are available for client milestones, team collaborations, and urgent issues, whether in the office or remotely. Clear communication and adaptability are key to maintaining high client satisfaction and seamless teamwork in this flexible environment.

What is the difference between Client Success Manager Hybrid vs Customer Support Specialist?

AspectClient Success Manager HybridCustomer Support Specialist
CredentialsRelevant experience, certifications in customer success or account managementBasic customer service skills, sometimes certifications in support tools
Work EnvironmentProactive client engagement, account management, strategic planningReactive support, troubleshooting, resolving customer issues
Employer & IndustryTech, SaaS, B2B servicesRetail, telecom, tech support

The Client Success Manager Hybrid focuses on proactive account management and building long-term client relationships, often requiring strategic skills and certifications. In contrast, the Customer Support Specialist primarily handles reactive customer inquiries and troubleshooting. While both roles involve customer interaction, the CSM Hybrid emphasizes retention and growth, whereas the Support Specialist centers on issue resolution.

What are popular job titles related to Client Success Manager Hybrid jobs in Georgia?

For Client Success Manager Hybrid jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Client Success Manager Hybrid jobs in Georgia look for?

The top searched job categories for Client Success Manager Hybrid jobs in Georgia are:

What cities in Georgia are hiring for Client Success Manager Hybrid jobs?

Cities in Georgia with the most Client Success Manager Hybrid job openings:

Client Success Manager Hybrid jobs near you
Infographic showing various Client Success Manager Hybrid job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution.

Client Success Manager II

Atlanta, GA • On-site

Coreforce
See more jobs at Coreforceexternal

$78K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Apply today to join Coreforce, where your Client Success expertise makes a real impact.
Join Our Team as a Client Success Manager II (CSM II)
Company: Coreforce
Location: Atlanta
Job Type: Full-time
Compensation: Compensation will be competitive and aligned with experience.
Company Overview:
Coreforce partners with law enforcement, fire, EMS, and public-sector agencies to deliver mission-critical technology that enhances safety, accountability, and operational effectiveness. Our solutions support agencies across the country in high-visibility, high-impact environments where performance and reliability matter. We are seeking a Client Success Manager II (CSM II) to manage a portfolio of complex public-safety accounts that require a balance of structured client engagement, strategic account management, and proactive risk and growth planning.
Client Success Manager II (CSM II)- Build Your Career with Purpose
Join Coreforce and use your client success skills to support innovative technology that strengthens communities. The CSM II serves as a trusted partner for Coreforce's mid- complexity client portfolio, bridging scaled Client Success execution with more strategic account ownership.
This role owns the post-implementation client lifecycle for Tier 2, Tier 3 & select Tier 4 public safety agencies- driving adoption, retention, expansion, executive alignment, and long-term value while proactively monitoring account health and coordinating cross-functional support.
The CSM II combines strong operational discipline with consultative client engagement and is expected to build relationships with both day-to-day stakeholders and agency leadership.
Why You'll Love Working Here:
  • Flexible hybrid schedule.
  • Free chef-inspired lunch Monday -Thursday.
  • 15 PTO days + floating holiday.
  • Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.
  • Annual bonus.
  • Tuition reimbursement.
  • Career growth in a fast-growing, mission-driven company.
  • Collaborative, purpose-driven culture.

Responsibilities:
Manage Complex Client Accounts
  • Serve as the primary Client Success contact and account owner for primarily Tier 3, Tier 2 & select Tier 4 public-safety agencies
  • Build trusted relationships with operational leaders, administrators, and executive stakeholders
  • Maintain a consistent engagement cadence based on account needs, complexity, and health of the account.
  • Act as the point of accountability and Voice of Customer across Client Success, Product, Support, Sales, and Leadership

Drive Adoption & Client Value
  • Conduct recurring business reviews and strategic account conversations
  • Monitor adoption, engagement, and account health to identify trends, risks, and opportunities
  • Translate product capabilities into client outcomes and reinforce long-term value realization

Own Retention & Expansion Planning
  • Develop renewal strategy and planning well in advance of contract milestones
  • Support renewal forecasting and maintain accurate visibility into account status and risk
  • Identify expansion and cross-sell opportunities through client priorities, and relationship development
  • Coordinate with Sales and other internal partners to advance qualified growth opportunities

Manage Risk & Escalation
  • Proactively identify customer risk indicators and develop coordinated mitigation plans
  • Lead cross-functional resolution of client issues and escalate to executive leadership when appropriate
  • Maintain clear and consistent communication with clients during complex support, product, or operational challenges

Operational Coordination
  • Coordinate with internal teams including Sales, Support, Product, Engineering, and Marketing
  • Process and support quotes, sales orders, and other account-related workflows as needed
  • Maintain accurate customer records, renewal data, account plans, and engagement documentation within CRM systems

Qualifications:
  • 5+ years in Client Success, Account Management customer-facing SaaS roles
  • Experience supporting public-sector, GovTech, public-safety, or regulated organizations preferred
  • Demonstrated track record of high retention rates, managing complex accounts and building relationships across multiple stakeholder levels
  • Strong understanding of adoption, renewals, customer risk, and expansion strategy
  • Experience using account health and engagement data to prioritize client action
  • Proficiency using CRM platforms (HubSpot preferred) to manage customer lifecycle, account data, and engagement tracking
  • Strong written, verbal, and presentation skills, including comfort engaging senior client stakeholders
  • Ability to coordinate and lead through cross-functional challenges with strong organizational discipline
  • Ability to travel approximately 25-30+%

Coreforce is an equal opportunity employer committed to diversity and inclusion

Apply