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Client Success Manager Jobs in Edmonton, AB (NOW HIRING)

York Group

Client Success Manager

Edmonton, AB · On-site

Position Summary The Client Success Manager ensures successful outcomes for tenants and clients in theirconstruction dealings with York Realty Inc. Acting as the primary liaison between York Realty ...

York Group

Client Success Manager

Edmonton, AB · On-site

Position Summary The Client Success Manager ensures successful outcomes for tenants and clients in their construction dealings with York Realty Inc. Acting as the primary liaison between York Realty ...

York Group

Client Success Coordinator

Edmonton, AB · On-site

Working under the direction of the Client Success Manager, this role supports day-to-day project administration, stakeholder communications, documentation, and tracking activities that keep landlord ...

York Group

Client Success Coordinator

Edmonton, AB · On-site

Working under the direction of the Client Success Manager, this role supports day-to-day project administration, stakeholder communications, documentation, and tracking activities that keep landlord ...

Samdesk

Client Partner, Public Sector

Edmonton, AB · Remote

We're looking for a strategic, business-savvy Client Partner to lead samdesk's public sector ... Success Manager, and you need to be credible in all three. You'll be working with people who use ...

Samdesk

Client Partner, Public Sector

Edmonton, AB · Remote

We're looking for a strategic, business-savvy Client Partner to lead samdesk's public sector ... Success Manager, and you need to be credible in all three. You'll be working with people who use ...

VC3

Manager, Client Relationship Manager

Edmonton, AB · On-site

... success Own It We have the courage to do what's right, resolve to take responsibility, and the grit to cross the finish line Our Noble Promise - "Developing Growth Minded People" - This is the ...

Netagen

Account Manager

Edmonton, AB · Remote

At Netagen, Account Managers play a visible role in helping clients get lasting value from ... and client success. SKILLS & EXPERIENCE REQUIRED * University or College degree in business ...

Netagen

Account Manager

Edmonton, AB

At Netagen, Account Managers play a visible role in helping clients get lasting value from ... and client success. SKILLS & EXPERIENCE REQUIRED * University or College degree in business ...

York Group

General Sales Manager

Edmonton, AB · On-site

Position Summary The General Sales Manager is the senior leader of the Client Solutions & Success department at York Realty Inc. (the "Company"). This leadership role is responsible for the ...

New

York Group

General Sales Manager

Edmonton, AB · On-site

Position Summary The General Sales Manager is the senior leader of the Client Solutions & Success department at York Realty Inc. (the "Company"). This leadership role is responsible for the ...

ATS Traffic Ltd.

Account Manager

Edmonton, AB · On-site

Leverage insights to drive client success and revenue growth. Skills * Superior time management ... organizational, multi-tasking and prioritization skills. * Proven track record in account ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Edmonton, AB

Client Success Manager information

See Edmonton, AB salary details

$24K

$60.9K

$101K

How much do client success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success manager in Edmonton, AB is $60,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Edmonton, AB?

The most popular types of Client Success jobs in Edmonton, AB are:

What job categories do people searching Client Success Manager jobs in Edmonton, AB look for?

The top searched job categories for Client Success Manager jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Client Success Manager jobs?

Cities near Edmonton, AB with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,889 per year, or $29.3 per hour.

Client Success Manager

York Group

Edmonton, AB • On-site

Full-time

Posted 26 days ago

Job description

About York

At York, we are bold, fast, and relentlessly focused on what matters:our clients.


While others get lost in the bureaucracy and outdated thinking, we cut through the noise. We challenge the status quo, move with urgency, and make decisions that serve our clients, not just our bottom line. We take full ownership, work together to solve complicated problems, and execute - no excuses, no shortcuts.


This is not the place for complacency. Our team thrives in a high-performance, no-BS environment - we are a group of high performers who think critically, move fast, and follow through. The success of our business depends on the willingness of our team to ditch antiquated ways of operating and adapt new methods for achieving excellent results.


This is who we work. This is how we win.


Position Summary
The Client Success Manager ensures successful outcomes for tenants and clients in theirconstruction dealings with York Realty Inc. Acting as the primary liaison between York Realty Inc., itstenants, York Construction Inc., and other general contractors, this role oversees construction anddevelopment processes to deliver high-quality projects on time and within budget.


Key Responsibilities

Owners Representative

  • Oversee general contractors completing landlord work in both new build and tenantimprovement scenarios.
  • Champion projects and guide project teams through the Project Lifecycle
  • Maintain consistent communication with the project team including tenants, internal& external stakeholders, contractors, etc.
  • Other duties as assigned


Project Management

  • Initiating
    • Review and interpret tenant lease agreements to understand landlordobligations.
    • Identify and manage project risks in collaboration with stakeholders.
  • Planning
    • Lead the develop the Project Plan that defines scope, budget, and schedule incoordination with internal and external teams
  • Monitor & Controlling
    • Ensure tenant, client, and corporate quality standards are upheld throughoutthe project.
    • Manage tenant relationship throughout by understanding their goals andrepresenting their best interests
    • Participate in project meetings and contribute to decision-making
    • Own and manage the project budget, leading the Change Managementprocess (CCN, CO) to track and escalate additional costs.
    • Monitor and control the project schedule, ensuring milestones are met whileminimizing delays and cost overruns.
    • Maintain project status reporting and present updates to management andsenior leadership.
  • Closing
    • Work with project teams and stakeholders to ensure budget and scopecloseout.
    • Document Planned vs. Actual project outcomes for lessons learned andcontinuous improvement initiatives.


What you bring to York

  • 1-2 years' experience with Project Management in the construction or real estate sectors
  • Proven ability to forge, grow and maintain positive relationships with multiple groups
  • Sense of urgency and able to manage multiple priorities simultaneously and meet the timedemands of unpredictable activities; capable of handling pressure and challenges in adynamic business environment
  • Strong attention to detail and work accuracy
  • Developed interpersonal, communication, and organizational skills
  • Ability to work collaboratively with a positive attitude


Core Competencies

  • Problem Solving
  • Risk Management
  • Financial Management
  • Schedule Management
  • Communication
  • Construction Knowledge
  • Relationship Management

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