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Client Success Manager Jobs in Edmonton, AB (NOW HIRING)

Long View Systems

Vice President, Sales

Edmonton, AB · On-site

CA$130K - CA$180K/yr

Managing sales success is your primary focus, achieved by leading the sales team grow business in ... Client-obsessed , always seeking to understand needs, deliver value, and deepen trust. * A people ...

CDI Spaces

Client Account Coordinator

Edmonton, AB · On-site

Address discrepancies and manage client quote signoffs. * Follow up on client queries and necessary tasks. * Analyze client feedback trends to identify areas for improvement and success. * Submit ...

CDI Spaces

Client Account Coordinator

Edmonton, AB · On-site

Address discrepancies and manage client quote signoffs. * Follow up on client queries and necessary tasks. * Analyze client feedback trends to identify areas for improvement and success. * Submit ...

Recruitment Partners

Account Manager

Edmonton, AB · On-site

... strong client relationships, and delivering solutions that support customer success. The ideal ... Manage the sales cycle from initial engagement through contract execution * Grow existing accounts ...

TalentSphere

Regional Manager - Edmonton

Edmonton, AB · On-site

Demonstrated success developing client relationships and securing new business opportunities. * Strong understanding of commercial construction delivery methods, contracts, risk management, and ...

Keyloop

Sales Account Manager

Edmonton, AB · On-site

At least 4 years of hands-on experience managing client accounts, with a focus on customer success and business growth. * Proven experience in account management, preferably within the SaaS or ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Edmonton, AB

Client Success Manager information

See Edmonton, AB salary details

$24K

$60.9K

$101K

How much do client success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success manager in Edmonton, AB is $60,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Edmonton, AB?

The most popular types of Client Success jobs in Edmonton, AB are:

What job categories do people searching Client Success Manager jobs in Edmonton, AB look for?

The top searched job categories for Client Success Manager jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Client Success Manager jobs?

Cities near Edmonton, AB with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $60,889 per year, or $29.3 per hour.

Vice President, Sales

Long View Systems

Edmonton, AB • On-site

CA$130K - CA$180K/yr

Full-time

Re-posted yesterday

Key responsibilities

  • Drive revenue growth by developing long-term, strategic relationships with clients and identifying new market opportunities.

  • Lead and manage the sales team to achieve sales success, including prospecting, client acquisition, and ensuring accurate sales reporting and forecasting.

  • Represent Long View to clients and partners at meetings, presentations, seminars, conferences, and events.

Job description

Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers - and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you'll see how our company's core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

We are looking for an energetic and ambitious Vice President, Sales to join our team in the Edmonton Branch team. In this role, you will drive revenue growth by developing long-term, strategic relationships with clients, identifying new market opportunities, and inspiring sales excellence.

What You'll Do:
  • Managing sales success is your primary focus, achieved by leading the sales team grow business in the mid-market, corporate and public sectors in the Edmonton area
  • Drive a high-performance prospecting and acquisition strategy, fostering a collaborative, competitive, and accountable team environment
  • Working with the Branch Manager and services leaders to align sales efforts with broader business priorities, client needs, and growth opportunities across the business
  • Managing the team, ensuring all individual sales reporting and weekly forecasting is complete and accurate in CRM
  • Developing and driving relationships with our top partners including
  • Working with our internal marketing team, external partner team, and our practice leads on lead generation activities, marketing programs, and events
  • Leading and participating in weekly account review and coaching sessions with the account managers reporting to you
  • Holding accountability for key relationships and networking activities
  • Conducting Quarterly development meetings with direct reports
  • Representing Long View to clients and partners at various meetings, presentations, seminars, conferences, and events
What You Bring:
  • 10+ years of experience in sales or business development leadership within professional IT services or a related business environment
  • Previous sales leadership experience
  • Able to articulate value of AI assets to clients
  • Strong understanding of strategic partner ecosystems (Microsoft, Cisco, AWS, ServiceNow) and how to leverage partnerships to support business growth and client success
  • Proven success building strategic relationships that drive new business, market growth, and long-term client value
Who You Are:
  • A strategic thinker and operator, equally comfortable with long-term planning and short-term execution.
  • Client-obsessed, always seeking to understand needs, deliver value, and deepen trust.
  • A people-first leader, passionate about coaching, building culture, and unlocking team potential.
  • Committed to our core values of Integrity, Competence, Value, and Fun-you bring both professionalism and positivity to everything you do.
Why Work at Long View?
  • Great people and culture 
  • RSP Plan
  • Recognition programs
  • Fun is one of our core values
 
At Long View, we believe in doing the right thing - for our people, our clients, and our communities. Our core values - including Integrity, Competence, Value and Fun - guide everything we do. As a leading provider of technology consulting and IT services, we empower growth through innovation, expertise, and a people-first approach.
 
$130,000 - $180,000 a year
Expected Salary Range $130,000 - $180,000 base salary + variable earnings (performance-based)
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View's mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know
To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions. We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application. We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.
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