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Client Success Manager Jobs in Edmonton, AB (NOW HIRING)

HUB

Private Client Account Manager

Edmonton, AB

The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...

HUB

Private Client Account Manager

Edmonton, AB

The Private Client Account Manager has an impact on overall brokerage success by assisting in the achievement of client retention goals, effectively and consistently providing exceptional client ...

Long View Systems

Vice President, Sales

Edmonton, AB · On-site

CA$130K - CA$180K/yr

Managing sales success is your primary focus, achieved by leading the sales team grow business in ... Client-obsessed , always seeking to understand needs, deliver value, and deepen trust. * A people ...

CDI Spaces

Client Account Coordinator

Edmonton, AB · On-site

Address discrepancies and manage client quote signoffs. * Follow up on client queries and necessary tasks. * Analyze client feedback trends to identify areas for improvement and success. * Submit ...

CDI Spaces

Client Account Coordinator

Edmonton, AB · On-site

Address discrepancies and manage client quote signoffs. * Follow up on client queries and necessary tasks. * Analyze client feedback trends to identify areas for improvement and success. * Submit ...

CDI Spaces

Client Account Coordinator

Edmonton, AB

Address discrepancies and manage client quote signoffs. * Follow up on client queries and necessary tasks. * Analyze client feedback trends to identify areas for improvement and success. * Submit ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Edmonton, AB

Client Success Manager information

See Edmonton, AB salary details

$24K

$60.9K

$101K

How much do client success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client success manager in Edmonton, AB is $60,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Edmonton, AB? The most popular types of Client Success jobs in Edmonton, AB are:
What job categories do people searching Client Success Manager jobs in Edmonton, AB look for? The top searched job categories for Client Success Manager jobs in Edmonton, AB are:
What cities near Edmonton, AB are hiring for Client Success Manager jobs? Cities near Edmonton, AB with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $60,889 per year, or $29.3 per hour.

Client Executive, Commercial Insurance

Acera Insurance

Edmonton, AB

Full-time

Re-posted 15 days ago

Job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

  

Our people are:

  • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
  • Empowered with a sense of accountability and autonomy to take ownership of their work.
  • Treated with respect and act with integrity by putting clients, colleagues, and community first.
  • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

  

We also proudly offer most employees the opportunity to become owners. With over 650 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success - which they make possible.

  

Join our award-winning network of over 1,200 professionals across Canada and change the way people feel about insurance.

CLIENT EXECUTIVE, COMMERCIAL INSURANCE

Your knowledge and experience in commercial insurance combined with your attention to detail and sales focus are the keys to success in the role of Client Executive. This role is responsible for, but not limited to:

MAIN RESPONSIBILITIES:

  • Prospecting new clients in various forms including cold calling, networking events, association events, social media and other forms of sales activity
  • Sales and negotiations of contracts with insurers
  • Managing client relationships
  • Managing claims with clients and insurers
  • Travel as required to insurer, client or association events
  • Representing and promoting Acera Insurance to potential clients at trade shows
  • Responsible for collection and management of all accounts receivable related to clients
  • Managing and working with assigned associate staff to meet the needs of clients and insurers
  • Developing presentation and marketing material as required

LOCATION AND STATUS

  • Calgary, AB
  • Full-time, permanent

QUALIFICATIONS

  • 5+ years of related and progressive experience in the insurance industry with a strong working knowledge of commercial insurance products
  • Alberta Level 2 License is required  
  • CIP or CAIB designation, or working towards is considered an asset

VALUES & COMPETENCIES

  • High degree of professionalism and integrity
  • Committed to excellence in customer service and builds strong relationships with clients
  • Sales and growth focused, results driven
  • Skilled user of the Microsoft Office Suite of products
  • Familiar with insurance document management software
  • Demonstrated accountability and reliability in the quality and timeliness of work
  • Flexible and adaptable with proven problem-solving skills
  • Works well within a team and independently and able to adjust to tight and changing deadlines
  • Critical thinker with strong attention to details 

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. With over 60 locations across British Columbia, Alberta, Ontario, Nova Scotia, and the Yukon, and $1.3 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. 

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