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Client Success Manager Jobs in Red Deer, AB (NOW HIRING)

Chandos

Project Manager

Red Deer, AB · On-site

We are 100 per cent employee-owned , and our success is driven by our employee owners. We ... Foster client, consultant and subcontractor relationships that drive repeat business and strong ...

Pivotal

Senior Accountant

Red Deer County, AB

Respond to client questions and queries * Identifytechnical issuesand discusswith manager or ... Skills and attributes for success: * Strong communication skills including phone, emails,and web ...

Zirtual

Remote Virtual Executive Assistant

Red Deer, AB · On-site

CA$1.5K - CA$3.8K/mo

... client profiles, and following Zirtual's best practices for success. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast ...

Royal Bank of Canada

Investment Advisor

Red Deer, AB

... client base of high-net-worth individuals, families and business owners and manage their complex ... Experience in a direct marketing role, financial services and shown success in high value sales and ...

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Client Success Manager information

See Red Deer, AB salary details

$24K

$60.9K

$101K

How much do client success manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client success manager in Red Deer, AB is $60,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $73,500.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What cities near Red Deer, AB are hiring for Client Success Manager jobs?

Cities near Red Deer, AB with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Red Deer, AB as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $60,889 per year, or $29.3 per hour.

Client Executive, Commercial Insurance

Sylvan Lake, AB • On-site

Acera Insurance
See more jobs at Acera Insuranceexternal

Full-time

Re-posted 15 days ago

Job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

  

Our people are:

  • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
  • Empowered with a sense of accountability and autonomy to take ownership of their work.
  • Treated with respect and act with integrity by putting clients, colleagues, and community first.
  • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

  

We also proudly offer most employees the opportunity to become owners. With over 650 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success - which they make possible.

  

Join our award-winning network of over 1,200 professionals across Canada and change the way people feel about insurance.

CLIENT EXECUTIVE, COMMERCIAL INSURANCE

Your knowledge and experience in commercial insurance combined with your attention to detail and customer service focus are the keys to success in the role of Client Executive. This role manages a book of commercial accounts with responsibility to grow the book. Critical to success in this role is your ability to form strong relationships with clients, educate them on their exposures and provide sound advice on coverage available to them.

LOCATION AND STATUS

  • Sylvan Lake, AB
  • Full-time, permanent

QUALIFICATIONS

  • 3+ years of insurance industry experience, including commercial lines experience, preferably managing a book of business,
  • Strong working knowledge of commercial auto, and property/casualty lines
  • Experience in an insurance brokerage an asset
  • Alberta Level 1 License; level 2 preferred
  • CIP or CAIB designation, or working towards is considered an asset

VALUES & COMPETENCIES

  • High degree of professionalism and integrity
  • Committed to excellence in customer service and builds strong relationships with clients
  • Skilled user of the Microsoft Office Suite of products
  • Experience with Epic software is considered an asset
  • Demonstrated accountability and reliability in the quality and timeliness of work
  • Flexible and adaptable with proven problem-solving skills
  • Works well within a team and independently and able to adjust to tight and changing deadlines
  • Critical thinker with strong attention to details

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. With over 60 locations across British Columbia, Alberta, Ontario, Nova Scotia, and the Yukon, and $1.3 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. 

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