Client Success Manager
Miami, FL · On-site
Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...
Client Success Manager
Miami, FL · On-site
Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...
Client Success Manager
Tampa, FL · On-site +1
About The Role As a Client Success Manager at Reachdesk, you will own platform adoption, usage, and spending growth across a portfolio of existing clients. This is a commercially focused Client ...
Client Success Manager
Tampa, FL · On-site +1
About The Role As a Client Success Manager at Reachdesk, you will own platform adoption, usage, and spending growth across a portfolio of existing clients. This is a commercially focused Client ...
Client Success Manager (MedInsight)
Tampa, FL · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
Client Success Manager (MedInsight)
Tampa, FL · Remote
$788/wk
Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...
VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...
Quick apply
VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...
Client Success Manager
Madeira Beach, FL · On-site
VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...
Client Success Manager
Madeira Beach, FL · On-site
VTrips, a leading name in vacation property management, invites you to join our team as a Client Success Manager. In this role, you will be the key point of contact for owners, ensuring the retention ...
Client Success Manager
Miami, FL · On-site
$75K - $78K/yr
The Client Success Manager is the connective tissue between Sales, Operations, and the client. This role owns the order from the moment it closes -- shepherding it through the fulfillment pipeline ...
Quick apply
Client Success Manager
Miami, FL · On-site
$75K - $78K/yr
The Client Success Manager is the connective tissue between Sales, Operations, and the client. This role owns the order from the moment it closes -- shepherding it through the fulfillment pipeline ...
Client Success Manager
Tampa, FL · On-site
On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high-impact role focused on onboarding, execution, and client relationship management. This is an ...
Client Success Manager
Tampa, FL · On-site
On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high-impact role focused on onboarding, execution, and client relationship management. This is an ...
Client Success Manager
Tampa, FL · On-site
On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high-impact role focused on onboarding, execution, and client relationship management. This is an ...
Client Success Manager
Tampa, FL · On-site
On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high-impact role focused on onboarding, execution, and client relationship management. This is an ...
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
The Client Success Manager is responsible for directly managing a book of strategic or portfolio accounts whilst leading and developing a team of Client Success Managers. This role is responsible for ...
As a Senior Client Success Manager, you'll own the ongoing relationships with a portfolio of SMB and strategic accounts, ensuring they get sustained value from our platform, expand their usage ...
Quick apply
As a Senior Client Success Manager, you'll own the ongoing relationships with a portfolio of SMB and strategic accounts, ensuring they get sustained value from our platform, expand their usage ...
Client Success Manager
Orlando, FL · On-site
$75K - $85K/yr
About the Role The Client Success Manager serves as the primary point of contact and trusted advisor for an assigned portfolio of clients served under CHR's PEO and ASO service models. This role is ...
Quick apply
Client Success Manager
Orlando, FL · On-site
$75K - $85K/yr
About the Role The Client Success Manager serves as the primary point of contact and trusted advisor for an assigned portfolio of clients served under CHR's PEO and ASO service models. This role is ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager
Fort Myers, FL · On-site +1
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...
Client Success Manager information
See Florida salary details
$24.3K - $31.6K
4% of jobs
$31.6K - $38.9K
10% of jobs
$44K is the 25th percentile. Wages below this are outliers.
$38.9K - $46.2K
16% of jobs
$46.2K - $53.5K
15% of jobs
The median wage is $56.3K / yr.
$53.5K - $60.8K
14% of jobs
$60.8K - $68.1K
14% of jobs
$70.1K is the 75th percentile. Wages above this are outliers.
$68.1K - $75.4K
10% of jobs
$75.4K - $82.7K
10% of jobs
$82.7K - $90K
4% of jobs
$90K - $97.3K
2% of jobs
$97.3K - $104.6K
2% of jobs
$24.3K
$62.1K
$104.6K
How much do client success manager jobs pay per year?
As of May 28, 2026, the average yearly pay for client success manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?
To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.
How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?
Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.
What is a Client Success Manager?
A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
More about Client Success Manager jobs
What are the most commonly searched types of Client Success jobs in Florida? The most popular types of Client Success jobs in Florida are:
What are popular job titles related to Client Success Manager jobs in Florida? For Client Success Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Florida look for? The top searched job categories for Client Success Manager jobs in Florida are:
- Success
- Associate Client Partner
- Paid Digital Marketing Internship
- Evening Customer Success Manager Edtech
- Customer Success Operations Manager
- Digital Customer Success Manager
- Junior Customer Success Manager
- Commercial Client Success Manager
- Customer Success Operations Analyst
- Shopify Customer Success Manager
What cities in Florida are hiring for Client Success Manager jobs? Cities in Florida with the most Client Success Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 7 days ago
Job description
Client Success Manager
Location: Miami, FL or Chicago, IL
About eMed
eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments, unions, and payers to deliver innovative solutions that improve health outcomes and reduce healthcare costs. Our GLP-1 weight management program combines at-home diagnostics with telehealth services to identify, onboard, and support patients - driving sustained outcomes through continuous care and adherence support.
Job Summary
We are looking for a client-obsessed Client Success Manager to join our growing Client Success team. This role is responsible for managing a portfolio of eMed's B2B clients, providing white-glove service and proactive support to ensure client satisfaction, retention, and growth. As a key point of contact, you will work cross-functionally to implement client programs, track performance, and deliver measurable outcomes that reinforce eMed's value as a strategic partner.
Essential Duties & Responsibilities
Knowledge, Skills, & Abilities
Qualifications
Preferred Qualifications
Benefits
Location: Miami, FL or Chicago, IL
About eMed
eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments, unions, and payers to deliver innovative solutions that improve health outcomes and reduce healthcare costs. Our GLP-1 weight management program combines at-home diagnostics with telehealth services to identify, onboard, and support patients - driving sustained outcomes through continuous care and adherence support.
Job Summary
We are looking for a client-obsessed Client Success Manager to join our growing Client Success team. This role is responsible for managing a portfolio of eMed's B2B clients, providing white-glove service and proactive support to ensure client satisfaction, retention, and growth. As a key point of contact, you will work cross-functionally to implement client programs, track performance, and deliver measurable outcomes that reinforce eMed's value as a strategic partner.
Essential Duties & Responsibilities
- Serve as the primary day-to-day contact for assigned clients, delivering high-touch, concierge-level service.
- Own the full client lifecycle, including onboarding, implementation, performance monitoring, expansion, and renewal support.
- Act as a trusted advisor to clients by understanding their goals, business drivers, and success metrics.
- Coordinate across internal teams (e.g., Clinical, Operations, Marketing, Product) to ensure timely delivery and execution of client initiatives.
- Proactively identify and resolve client issues, anticipating needs and providing strategic recommendations.
- Deliver regular performance reports, dashboards, and data-driven insights that demonstrate ROI and program impact.
- Support the Client Success leadership team with strategic planning, client growth opportunities, and account health metrics.
- Ensure timely and accurate documentation of all client interactions, feedback, and milestones within CRM systems (e.g., Salesforce).
- Participate in client QBRs, presentations, and check-ins as needed.
- Stay current on eMed products, services, and industry trends to best support client needs.
- Leverage AI-powered tools to streamline reporting, automate routine workflows, and free up time for higher-value client engagement.
Knowledge, Skills, & Abilities
- Ability to manage multiple clients and priorities in a fast-paced, high-growth environment.
- Strong communication, relationship-building, and project management skills.
- High attention to detail, responsiveness, and problem-solving ability.
- Experience with CRM tools (e.g., Salesforce), client reporting, and account health tracking.
Qualifications
- Bachelor's degree in Business, Communications, Health Administration or related field (or equivalent experience).
- 3-5 years of experience in account management, client success, or partner services, preferably in healthcare, benefits, or similar.
- Proficiency with CRM systems (e.g., Salesforce) and standard productivity tools (Microsoft Office, Google Workspace).
- Excellent verbal and written communication skills, with the ability to engage and influence executive stakeholders.
Preferred Qualifications
- Familiarity with healthcare regulations (HIPAA), interoperability standards, and payer/provider ecosystems.
- Experience using AI tools to improve efficiency, reporting, or client deliverables
- Project management certification or training (e.g., Six Sigma, PMP, or Agile).
- Experience with BI tools or working with large datasets.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k with Company Match)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Short Term & Long Term Disability
- Training & Development
- Catered breakfast and lunch daily, snacks
- Wellness Resources