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Client Success Manager Jobs in Florida (NOW HIRING)

ID Plans Corp.

Client Success Manager

Tampa, FL · On-site

$75K - $85K/yr

Client Success Manager Location: Remote (U.S.) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role in supporting and ...

ID Plans

Client Success Manager

Tampa, FL · Remote

Client Success Manager Location: Tampa, Florida (Corporate Office) Employment Type: Full-Time Reports to: Sr. Client Success Manager Position Overview The Client Success Manager plays a critical role ...

eMed LLC.

Client Success Manager

Miami, FL · On-site

$70 - $90/hr

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI Population Health Platform. We partner with employers, governments ...

eMed LLC

Client Success Manager

Miami, FL · On-site

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI™ Population Health Platform. We partner with employers, governments ...

Recooty

Client Success Manager

West Palm Beach, FL · On-site

$65 - $95/hr

The Client Success Manager acts as the connective tissue for the account: translating strategic direction into action, tracking commitments through to closure, and surfacing issues before they become ...

New

Huzzle

Client Success Manager

Tampa, FL · On-site

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager , high-impact role focused on onboarding, execution, and client relationship management. This is an operations-driven ...

Huzzle

Client Success Manager

Tampa, FL

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager , high-impact role focused on onboarding, execution, and client relationship management. This is an operations-driven ...

Huzzle

Client Success Manager

Tampa, FL · On-site

$70 - $100/hr

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high‑impact role focused on onboarding, execution, and client relationship management. This is an ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Trivium

Client Success Manager

Miami, FL · On-site +1

Requirements What you've done * 3+ years in a CSM, account management, or client success role - preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with measurable ...

Gartner, Inc.

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Trivium

Client Success Manager

Miami, FL · Remote

Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

Gartner

Client Success Manager

Fort Myers, FL · On-site +1

The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure ... Build, develop and manage relationships with a variety of clients ranging from senior C-levels to ...

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Showing results 1-20

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Florida

Client Success Manager information

See Florida salary details

$24.3K

$62.1K

$104.6K

How much do client success manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success manager in Florida is $62,073.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Florida?

The most popular types of Client Success jobs in Florida are:

What are popular job titles related to Client Success Manager jobs in Florida?

For Client Success Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Client Success Manager jobs in Florida look for?

The top searched job categories for Client Success Manager jobs in Florida are:

What cities in Florida are hiring for Client Success Manager jobs?

Cities in Florida with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Florida as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $62,073 per year, or $29.8 per hour.

Client Success Manager

ID Plans Corp.

Tampa, FL • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Key responsibilities

  • Guide clients through onboarding, implementation, and adoption processes to ensure successful product integration.

  • Provide proactive support, troubleshoot issues, and conduct training sessions to promote user engagement and satisfaction.

  • Conduct regular check-ins and Quarterly Business Reviews to assess client satisfaction and identify opportunities for account growth.

Job description

Client Success Manager
Location: Remote (U.S.)
Employment Type: Full-Time
Reports to: Sr. Client Success Manager
Position Overview
The Client Success Manager plays a critical role in supporting and retaining our clients by
ensuring they receive maximum value from our products and services. This position was created
to strengthen client relationships, enhance engagement, seek out expansion opportunities and
minimize churn.
The ideal candidate will leverage a strong background in SaaS and enterprise technology
solutions to deliver successful client onboarding, training, and ongoing support. While not a sales
role, the Client Success Manager is responsible for identifying opportunities for account growth
and ensuring clients remain fully informed and satisfied with our suite of software & services.
Key Responsibilities
Client Onboarding and Relationship Management
•
Partner with Account Executives and Account Managers to guide clients through the
implementation and adoption process.
•
Establish and maintain trusted relationships with key stakeholders within client
organizations.
•
Evaluate and understand client business goals to ensure product alignment and long-term
success.
Client Support and Retention
•
Provide proactive client support, addressing inquiries, troubleshooting issues, and
ensuring prompt resolution.
•
Host training sessions, webinars, and product demonstrations to drive user adoption and
engagement.
•
Conduct regular check-ins and Quarterly Business Reviews (QBRs) to assess client
satisfaction and performance outcomes.
•
Serve as the client advocate internally, representing their needs and feedback to cross-
functional teams.
Process Improvement and Collaboration
•
Collaborate with internal departments-including Product Managers, Sales, and
Operations-to enhance client experience and outcomes.
•
Develop educational materials and client resources to support onboarding and continued
usage.
•
Support initiatives to improve client retention, satisfaction, and Net Promoter Scores
(NPS).
Qualifications and Experience
•
Minimum of 3 years of experience in SaaS or enterprise software customer success,
account management, or client services.
•
Demonstrated proficiency with CRM systems (e.g., Salesforce, HubSpot).
•
Experience using Conversational Intelligence tools (e.g., Gong, Chorus, or SalesLoft).
•
Proven ability to communicate Return on Investment (ROI) and demonstrate value
through measurable outcomes.
•
Exceptional verbal, written, and presentation skills.
•
Strong analytical and problem-solving abilities with attention to detail.
•
Ability to collaborate effectively across teams and organizational levels.
Success Metrics
•
Achievement of client retention and satisfaction goals.
•
Increased product adoption and usage within assigned accounts.
•
Year-over-year growth in account spend.
•
NPS maintained or improved within target range.
•
Positive internal and external feedback on professionalism and collaboration.
Compensation and Benefits
•
Competitive salary
•
Comprehensive health, dental, and vision insurance
•
401(k) plan with matching contributions
•
Paid time off and flexible scheduling
•
Remote work environment with opportunities for travel as needed
Physical Requirements
•
Ability to sit or stand for extended periods (up to four hours).
•
Frequent use of computer, phone, and standard office equipment.
•
Occasional lifting or moving of materials up to 20 pounds.
•
Ability to communicate clearly and effectively with clients and colleagues.

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