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Client Success Manager Jobs in Riverview, FL (NOW HIRING)

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Client Success Manager

Tampa, FL · Remote

$45K - $70K/yr

Digital Neighbor, a Tampa based digital marketing agency serving law firms and high transaction businesses nationwide, is hiring a Client Success Manager. The role You are the relationship lead for a ...

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager , high-impact role focused on onboarding, execution, and client relationship management. This is an operations-driven ...

On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager , high-impact role focused on onboarding, execution, and client relationship management. This is an operations-driven ...

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Client Success Specialist

Tampa, FL · On-site

$50K - $55K/yr

Communicate effectively with both internal and external senior managers to better understand ... Experience in client success, customer support, account management, or sales support * Previous ...

The next Tampa Client Success cohort start date is in January 2027! Our 2026 cohorts are now full ... Manage load board on a daily basis, which includes detailed data entry in load building and ...

Client Success Lead

Tampa, FL · On-site

$120K - $140K/yr

They will have to be consulting-oriented, manage the process from implementation through expansion ... Ongoing Client Success: Own a portfolio of hospital client relationships, conducting regular ...

New

The next Tampa Client Success cohort start date is in January 2027! Our 2026 cohorts are now full ... Manage load board on a daily basis, which includes detailed data entry in load building and ...

The next Tampa Client Success cohort start date is in January 2027! Our 2026 cohorts are now full ... Manage load board on a daily basis, which includes detailed data entry in load building and ...

Customer Success Manager

Tampa, FL · On-site

$70 - $90/hr

About the Company Our client is a high-performance consulting and implementation firm that partners ... On Site ( Tampa, Florida ) Job Summary We are hiring a Client Success Manager for a remote, high ...

Previous experience in client success or other related fields  * Ability to build rapport with ... Excellent computer skills (Microsoft Office Suite, Emails, Internet, CRM)    Compensation ...

About the Company Our client is a high-performance consulting and implementation firm that partners with digital marketing agencies and online service businesses to scale revenue, optimize operations ...

About the Company Our client is a high-performance consulting and implementation firm that partners with digital marketing agencies and online service businesses to scale revenue, optimize operations ...

About the Company Our client is a high-performance consulting and implementation firm that partners with digital marketing agencies and online service businesses to scale revenue, optimize operations ...

About the Company Our client is a high-performance consulting and implementation firm that partners with digital marketing agencies and online service businesses to scale revenue, optimize operations ...

About the Company Our client is a high-performance consulting and implementation firm that partners with digital marketing agencies and online service businesses to scale revenue, optimize operations ...

About the Company Our client is a high-performance consulting and implementation firm that partners with digital marketing agencies and online service businesses to scale revenue, optimize operations ...

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Showing results 1-20

Client Success Manager information

See Riverview, FL salary details

$29K

$74.1K

$124.9K

How much do client success manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for client success manager in Riverview, FL is $74,086.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Riverview, FL?

The most popular types of Client Success jobs in Riverview, FL are:

What are popular job titles related to Client Success Manager jobs in Riverview, FL?

For Client Success Manager jobs in Riverview, FL, the most frequently searched job titles are:

What cities near Riverview, FL are hiring for Client Success Manager jobs?

Cities near Riverview, FL with the most Client Success Manager job openings:

Infographic showing various Client Success Manager job openings in Riverview, FL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $74,086 per year, or $35.6 per hour.

Client Success Manager

Tampa, FL • Remote

$45K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

Apply at https://jobs.digitalneighbor.com/client-success-manager. Applications submitted through ZipRecruiter will not be reviewed.

Digital Neighbor, a Tampa based digital marketing agency serving law firms and high transaction businesses nationwide, is hiring a Client Success Manager.


The role

You are the relationship lead for a portfolio of clients and the main point of contact for everything they need. The core of the job is simple to describe and hard to do consistently: every client in your book gets a short, goal focused recap email from you every Friday, and you keep that cadence no matter how the week goes.

Around that, you host weekly and monthly check ins, lead Quarterly Business Reviews, deliver monthly performance reports, and translate what our strategy team produces into language clients actually understand.


Responsibilities

  • Own the client relationship as primary point of contact
  • Deliver the Friday recap email to every client weekly
  • Host check in meetings and follow up with clear action items
  • Plan and lead Quarterly Business Reviews
  • Deliver monthly performance reports with insights and recommendations
  • Review and approve all client facing work before it goes out
  • Track deliverables in Asana and maintain the client health dashboard
  • Retain and grow revenue under management, identifying upsell opportunities
  • Capture referrals, testimonials, and reviews
  • Respond to client inquiries within 4 business hours on average
  • Mentor junior team members


Qualifications

  • 4 or more years in client service, account management, or marketing project coordination
  • Track record of meeting or exceeding client satisfaction targets
  • Intermediate knowledge of marketing strategy, SEO, PPC, and digital marketing
  • Experience with Asana, Google Workspace, Agency Analytics, and CRM tools
  • Strong verbal and written communication
  • Comfortable leading client meetings and presentations

What we offer

  • $45,000 to $70,000] annual salary
  • Health, dental, and vision insurance
  • 401(k)
  • PTO and company holidays
  • Growth path into Senior Client Success Manager or Supervisor


How to apply

Go to https://jobs.digitalneighbor.com/client-success-manager and complete our two step application, roughly 15 minutes total.

Digital Neighbor is an equal opportunity employer.

Company Description

Digital Neighbor is a Tampa based digital marketing agency that helps law firms and high transaction businesses across the country grow through SEO, AI search visibility, paid media, and website strategy. We are best known for the Motion for MarketingTM System, an AI first framework that ties marketing activity to signed cases and real revenue instead of vanity metrics.

We are a small, senior team, and that is on purpose. Everyone here owns something that matters. If you like being one of forty people on an account team where your work disappears into a slide deck, this is not your speed. If you want your name on the work and a direct line to the people making decisions, keep reading.

The name is not an accident either. Neighborly is how we operate, with clients and with each other. Approachable, kind, and straight with people, especially when the news is not great.