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Lyra Technology Group

55 Lyra Technology Group Jobs Hiring Near You

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Lyra Technology Group

IT Project Engineer

Cleveland, OH · On-site

$90K - $115K/yr

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional ...

Lyra Technology Group

Operating Executive

Minneapolis, MN · On-site

$175K/yr

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional ...

Lyra Technology Group

IT Account Manager

Firestone, CO · On-site

$75K - $90K/yr

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional ...

Lyra Technology Group

Project Manager

Frisco, TX · On-site

$100K - $120K/yr

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional ...

Lyra Technology Group

Site Support Technician

Nashville, TN · On-site

$20.75 - $28.50/hr

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional ...

Lyra Technology Group

Staff Accountant

Corona, CA · On-site

$56K - $74K/yr

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional ...

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    Infographic showing various job openings at Lyra Technology Group in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

    Help Desk Technician (Tier 1-2)

    Lyra Technology Group

    Lisle, IL • On-site

    $65K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 18 days ago

    Job description

    Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
    Help Desk Technician (Tier 1-2) - Lyra Technology Group
    Lyra Technology Group is seeking a Help Desk Technician (Tier 1-2) for our OpCo, Network IT Easy, in Lisle, Illinois. This individual will be responsible for supporting clients through their helpdesk system, owning tickets from start to finish, and serving as a professional and reliable face of the company.
    About Lyra...
    Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
    About Network IT Easy...
    Network IT Easy Inc. is a Managed Services Provider (MSP) and technical support outsourcing company located in Lisle, IL. They specialize in supporting small and medium-sized businesses with IT consulting, managed services, network design, cybersecurity, disaster recovery, and more.
    Externally, their focus is delivering exceptional support and being a true partner to their clients. Internally, they value strong culture, teamwork, accountability, and camaraderie. Network IT Easy proudly earned first place in the 2025 "Best Workplaces in Illinois."
    Your work as a Help Desk Technician will include the following duties:
    • Monitor and actively work tickets within a helpdesk queue.
    • Take full ownership of assigned tickets from start to finish, resolving or properly escalating as needed.
    • Communicate clearly and professionally with end users, providing detailed updates, accurate time entries, and thorough documentation.
    • Maintain and update client documentation when changes are made or outdated information is identified.
    • Represent the company professionally - treat every client issue as if it were your own.
    • Identify potential improvement or upgrade opportunities (hardware, network, security, ISP, Microsoft 365, etc.) and communicate them to the appropriate Account Manager or Field Team member

    Our ideal Help Desk Technician has the following qualifications:
    • 1+ year experience working for a Managed Services Provider (Required)
    • Strong troubleshooting and technical support skills (hardware, printers, end-user systems)
    • Working knowledge of Microsoft 365 administration (Exchange Online, SharePoint, Entra, Security/Admin Centers); Teams administration preferred
    • Familiarity with common MSP tools (RMM, PSA, BCDR, IT Glue, EDR/MDR, etc.)
    • Excellent written and verbal communication skills
    • Strong problem-solving ability with a clear sense of ownership and accountability
    • Ability to work both independently and collaboratively
    • Associate/Bachelor's Degree in related field or equivalent experience preferred

    Benefits Overview:
    • 401(k) with company matching
    • Medical, dental, and vision insurance (with telehealth)
    • Life insurance and disability coverage (short- and long-term)
    • Unlimited paid time off
    • Weekly DoorDash meal benefit
    • Rewards and recognition program
    • Certification bonuses and professional growth opportunities

    The targeted base compensation for this role is $50-65,000 per year and will operate on a hybrid basis out of Lisle, IL after the training period (on-site required during the training period, approximately 45 days). Relocation is not provided, and candidates must currently reside in or near Lisle, IL (60532).
    We believe that technical skills can be taught - ownership, work ethic, and integrity cannot. If you take pride in your work, want to grow your career in IT, and enjoy working in a collaborative, accountable team environment, we would love to meet you!

    Apply