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Digital Client Success Manager Jobs (NOW HIRING)

Morgan Stanley

Client Success Manager

Purchase, NY

... Digital Solutions, Morgan Stanley @ Work, Virtual Client Solutions, Reinvestment, and Strategic ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

... Digital Solutions, Morgan Stanley @ Work, Virtual Client Solutions, Reinvestment, and Strategic ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

Morgan Stanley

Client Success Manager

Purchase, NY · On-site

... Digital Solutions, Morgan Stanley @ Work, Virtual Client Solutions, Reinvestment, and Strategic ... The Client Success Management (CSM) organization provides ongoing corporate client stock plan ...

IMPACT DIRECTORS LLC

Client Success Manager

Houston, TX · On-site

$16 - $18/hr

Client Success Manager Houston, Texas Impact Directors LLC Full-Time Position Pay: $16.00 - $18.00 ... Maintain organized digital operational records and communication logs * Support departmental ...

New Perspective

Client Success Manager

Worcester, MA · On-site +1

$70K - $80K/yr

Client Success Managers (CSM) will provide a lead role for client project coordination including ... Broad knowledge of digital marketing, including SEO, PPC, content, and email marketing. * Skills:

New Perspective

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

Client Success Managers (CSM) will provide a lead role for client project coordination including ... Broad knowledge of digital marketing, including SEO, PPC, content, and email marketing. * Skills:

MDCalc

Client Success Manager

New York, NY · On-site

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs ... Experience managing digital campaigns, workflows, or content development pipelines * Strong ...

eMed LLC.

Client Success Manager

Miami, FL · On-site

$70 - $90/hr

Client Success Manager Location: Miami, FL or Chicago, IL About eMed eMed is a digital health leader powered by its Empathetic AI Population Health Platform. We partner with employers, governments ...

Morgan Stanley

Client Success Manager

Sandy, UT

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Pavago

Client Success Manager

Client Success Manager (Revenue Growth & Client Success) - Remote Position Type: Full-Time, Remote ... Digital advertising * SaaS * Home services industry * Background in sales, business development, or ...

Firegang Dental Marketing

Client Success Manager

$70K/yr

About Firegang Dental Marketing Firegang Dental Marketing is a digital marketing company ... A successful Client Success Manager (CSM) will enjoy working directly with dentists to develop ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Morgan Stanley

Client Success Manager

Sandy, UT

Client Success Management: The Client Success Management (CSM) organization provides ongoing corporate client stock plan servicing on both the Shareworks and Equity Edge Online platforms, for ...

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Digital Client Success Manager information

See salary details

$14.5K

$92.9K

$164K

How much do digital client success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for digital client success manager in the United States is $92,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,500.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

More about Digital Client Success Manager jobs

What cities are hiring for Digital Client Success Manager jobs?

Cities with the most Digital Client Success Manager job openings:

What states have the most Digital Client Success Manager jobs?

States with the most job openings for Digital Client Success Manager jobs include:

What job categories do people searching Digital Client Success Manager jobs look for?

The top searched job categories for Digital Client Success Manager jobs are:

Digital Client Success Manager jobs near you
Infographic showing various Digital Client Success Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $92,919 per year, or $44.7 per hour.

Client Success Manager

Entrega Systems Group Inc

Troy, MI

Full-time

Re-posted 18 days ago

Job description

Description

 Entrega, founded in 2001 and headquartered in Troy, Michigan, is a global business-to-business Technology Services and Solutions Company. Our team of professionals use their expertise and experience to deliver superior results for our clients that address their most important business challenges.


Job Position Summary:


The Client Success Manager is an automotive expert. They will leverage their expertise managing an assigned list of Dealers through delivering customized sales process consultation, best practice training and overall automotive and consumer behavior insights. They are expected to manage the role expectations while meeting all required project and Dealer interaction milestones efficiently and independently.


Responsibilities and Duties:

  • Sales Consultation - This role advises and consults Dealers regarding OEM's proprietary digital retailing software applications as well as general sales process and current consumer behaviors. This role is expected to know how to customize and leverage digital retailing applications with current consumer behaviors to enhance the Dealer's sales process. The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary software through best practice training and platform benefits.
  • Industry Expertise - They are always students, continuously learning about current automotive retail industry trends. The Client Success Manager makes it their mission to understand current automotive consumer behavior, and how that behavior impacts Dealers with their sales process. The Client Success Manager is also expected to share what information they are learning and consuming regarding the automotive retail industry with the Manager of Digital Retail Field Advisors and other Entrega/Automotive Retail Solutions Leadership in an effort to assist with constant process improvement.
  • Relationship Management - To achieve strong relationships with Dealers, the Client Success Manager must approach the relationship with a sense of urgency, empathy, and value. The Client Success Manager will be on-site at their Dealer's location or at times conducting meetings virtually.
  • Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.

Requirements

  •  Ability to work independently as well as in a team environment.
  •  Comfortability working under pressure or strict deadlines. 
  •  Demonstrated ability to solve problems and formulate recommendations.
  •  Passion for learning and personal growth.
  •  Possess organizational and prioritization skills. 
  •  Self-starter with a high degree of integrity, and professionalism.
     

Education and Experience:

  •  Bachelor's degree preferred.
  •  5+ years automotive experience required in either a sales, account management or people management capacity. 
  •  3+ years Dealership experience preferred within variable operations. 
  •  Expert understanding of the Dealership business model.  
  •  Expert understanding of digital marketing and online consumer behavior within the automotive industry.

Apply