ZipRecruiter

Log In

1

Digital Client Success Manager Jobs in Arizona (NOW HIRING)

TDIndustries

Client Success Manager

Phoenix, AZ · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

TDIndustries

Client Success Manager

Phoenix, AZ · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

Ylopo

Client Success Manager

Phoenix, AZ · On-site

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

Milliman

Client Success Manager (MedInsight)

Phoenix, AZ · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

iT1

Client Success Manager

Tempe, AZ · On-site

The Client Success Manager (CSM) plays a critical role in ensuring exceptional service delivery for our services clients. As a key point of contact, the CSM collaborates closely with clients to ...

Luxury Presence

Client Success Manager I

Scottsdale, AZ · Hybrid

$70K - $90K/yr

We're looking for a Client Success Manager I to join our growing Client Success team. Are you ... A basic understanding of digital marketing concepts (SEO, social media, content, and/or paid media ...

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

$75K - $100K/yr

We're looking for a Client Success Manager II to join our growing Client Success team. Do you love ... Do you enjoy helping people further their businesses by designing and executing bespoke digital ...

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

$75K - $100K/yr

We're looking for a Client Success Manager II to join our growing Client Success team. Do you love ... Do you enjoy helping people further their businesses by designing and executing bespoke digital ...

Ylopo

Strategic Client Success Manager

Phoenix, AZ · Remote

$70K - $80K/yr

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you'll act as a trusted advisor, helping our most invested partners drive results ...

Flare

Client Success Manager (Hybrid)

Scottsdale, AZ · On-site

As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and case progression -- leading clients through family law matters and ensuring cases move smoothly and ...

Ylopo

Strategic Client Success Manager

Arizona City, AZ · Remote

$70K - $80K/yr

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you'll act as a trusted advisor, helping our most invested partners drive results ...

Ylopo

Strategic Client Success Manager

Phoenix, AZ · Remote

$70K - $80K/yr

We're hiring a Strategic Client Success Manager to oversee a dedicated book of high-value clients. In this role, you'll act as a trusted advisor, helping our most invested partners drive results ...

Flare

Client Success Manager (Hybrid)

Scottsdale, AZ · On-site +1

As a Customer Success Manager at Flare, you'll be the strategic driver of client experience and case progression - leading clients through family law matters and ensuring cases move smoothly and ...

Quavo, Inc.

Account/Client Success Manager

Phoenix, AZ · On-site +1

As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise clients across the full lifecycle - from onboarding through renewal and expansion. You'll build ...

TDIndustries

Client Success Coordinator

Phoenix, AZ · On-site

$18 - $24.25/hr

Manage a portfolio of established house accounts, ensuring consistent communication, service ... the Client Success Manager. * Support client reporting and data entry in CRM and CMMS systems ...

next page

Showing results 1-20

All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Arizona

Digital Client Success Manager information

See Arizona salary details

$13.5K

$86.6K

$152.8K

How much do digital client success manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for digital client success manager in Arizona is $86,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $106,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Digital Client Success Manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a Digital Client Success Manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a Digital Client Success Manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
What are popular job titles related to Digital Client Success Manager jobs in Arizona? For Digital Client Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Digital Client Success Manager jobs in Arizona look for? The top searched job categories for Digital Client Success Manager jobs in Arizona are:
What cities in Arizona are hiring for Digital Client Success Manager jobs? Cities in Arizona with the most Digital Client Success Manager job openings:
Digital Client Success Manager jobs near you
Infographic showing various Digital Client Success Manager job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $86,591 per year, or $41.6 per hour.
Client Success Manager

Client Success Manager

TDIndustries

Phoenix, AZ • On-site

Full-time

Posted 14 days ago

Job description

Job Summary
The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and contract performance. The CSM partners closely with operations, sales, and engineering teams to ensure that client expectations are consistently met and that TDIndustries delivers exceptional service results.
Essential Duties
  • Serve as the primary point of contact for assigned clients, ensuring clear communication, timely and effective issue resolution, and alignment on service delivery.
  • Partner with internal operations and service teams to address performance issues impacting overall client satisfaction.
  • Support client onboarding, renewals, and satisfaction reviews.
  • Track and analyze key client metrics, including response times, work order completion, and customer satisfaction (NPS).
  • Identify opportunities to improve service delivery and client experience through proactive communication and issue resolution.
  • Partner with operations and business sales teams to identify upsell opportunities and support proposal and pricing development.
  • Maintain accurate and up-to-date client records within the CRM system, ensuring visibility of key account activities and touchpoints.
  • Coordinates with the Business Development Manager to ensure a smooth hand-off of new clients, ensuring a smooth transition into contracted services.
  • Contribute to retention reporting, performance tracking, and internal account reviews.

Minimum Requirements
  • Bachelor's degree in Business preferred or significant relevant experience considered.
  • 5+ years of experience in client relationship management, customer success, or service delivery-preferably within facilities services, maintenance, or technical operations.
  • Proven ability to manage multiple client relationships and competing priorities.
  • Strong interpersonal, communication, and problem-solving skills.
  • Understanding of service delivery and operational performance metrics.
  • Experience using CRM platforms (e.g., HubSpot, Salesforce, or equivalent).
  • Detail-oriented and highly organized with a focus on accountability and follow-through.
  • Ability to work collaboratively with cross-functional teams to achieve client success outcomes.

Apply