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Digital Client Success Manager Jobs in Chicago, IL

ProPayHR

Client Success Manager

Evanston, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Client Success Manager at ProPay HR, you play a critical role in the continued growth of our Business by ensuring the success and satisfaction of our clients. We support clients with critical ...

Tribune Media

Client Success Manager

Chicago, IL

$48K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... Digital media campaign experience required; prior client-facing experience preferred. Agency or ...

WOWK-TV

Client Success Manager

Chicago, IL · On-site

$48K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... Digital media campaign experience required; prior client-facing experience preferred. Agency or ...

Ritchie Bros.

Senior Client Success Manager

Westchester, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Senior Client Success Manager is a strategic role responsible for managing a portfolio of high ... Through its auction sites in 13 countries and digital platform, RB Global serves customers in more ...

Rundoo

Client Success Manager

Chicago, IL · On-site

$117K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Chicago (in-office 4x/week) As a Client Success Manager at Rundoo, you own the relationship with a book of live clients after they go live-independent paint, hardware, and farm & feed stores that now ...

Milliman

Client Success Manager (MedInsight)

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client Success Managers ensure client needs and expectations are aligned; contractual obligations are met, and day-to-day operations run smoothly. They maintain client satisfaction and help clients ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Trivium

Client Success Manager

Chicago, IL · Remote

  • PTO

You have real agency experience managing clients in digital marketing - SEO, paid social, or both ... Requirements What you've done * 3+ years in a CSM, account management, or client success role ...

Nexxen International Ltd

Client Success Manager

Chicago, IL · On-site

$75K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution. As the primary point of contact for a portfolio of advertiser ...

Trivium

Client Success Manager

Chicago, IL · Remote

  • PTO

You have real agency experience managing clients in digital marketing -- SEO, paid social, or both ... Requirements What you've done * 3+ years in a CSM, account management, or client success role ...

Wonder Group, Inc.

Client Success Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bachelor's degree * 5+ years of experience in a B2B Account Management, Sales or Client Success role * Experience upselling or cross-selling new and existing business to achieve a quota or growth ...

Grubhub

Client Success Manager

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bachelor's degree * 5+ years of experience in a B2B Account Management, Sales or Client Success role * Experience upselling or cross-selling new and existing business to achieve a quota or growth ...

Wonder Group, Inc.

Client Success Manager

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Bachelor's degree * 5+ years of experience in a B2B Account Management, Sales or Client Success role * Experience upselling or cross-selling new and existing business to achieve a quota or growth ...

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Showing results 1-20

All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Chicago, IL

Digital Client Success Manager information

See Chicago, IL salary details

$14.9K

$95.7K

$168.9K

How much do digital client success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for digital client success manager in Chicago, IL is $95,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,600.00 and $118,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are popular job titles related to Digital Client Success Manager jobs in Chicago, IL?

For Digital Client Success Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Digital Client Success Manager jobs in Chicago, IL look for?

The top searched job categories for Digital Client Success Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Digital Client Success Manager jobs?

Cities near Chicago, IL with the most Digital Client Success Manager job openings:

Digital Client Success Manager jobs near you
Infographic showing various Digital Client Success Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $95,721 per year, or $46 per hour.

Client Success Manager

Aero Payments, Inc.

Chicago, IL • On-site

Full-time

Re-posted 3 days ago

Job description


Reports to: Director, Head of Client Success & Strategic Partnership InitiativesEffective Date: 5.16.2022
JobSummary:
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business' revenue growth.
Duties/Responsibilities:
AeroPay's ideal candidate is relationship-focused and technology-oriented-and has a strong aptitude for how technical software (API) technologies work and integrate-which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated-learner, team-player, professional, and is
well-organized to multi-task different issues at a time across assigned accounts.
• Own overall relationships with AeroPay merchants (dispensaries), and provide exceptional account management to ensure their ongoing business and relationship success
• Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams inlarge and medium sized accounts-many of which may be located in a specific time zone
• This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to effectively address any client concerns
• Provide training for new merchants and their staff members; provide technical support on an as-needed basis
• Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
• Be responsive to supporting your clients' customers, as they have questions about AeroPay - Increase customer adoption, ensuring retention, and overseeing holistic customer satisfaction
• Collaborate with Sales, Marketing, Customer Care and Product

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