ZipRecruiter

Log In

1

Director Client Success Jobs in Chicago, IL (NOW HIRING)

Rundoo

Client Success Manager

Chicago, IL · On-site

$117K - $130K/yr

Organized and self-directed - You manage a full book, prioritize the right accounts, and keep your ... Prior Client Success, Account Management, or relationship-driven support experience in SaaS

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Digitas

Associate, Client Success

Chicago, IL · On-site

Associate, Client Success As an Associate, Client Success, you will play a key role in supporting ... Contribute to the execution of data-driven direct marketing campaigns, including preparation of ...

Epsilon

Client Success Lead

Chicago, IL

Overview As a Lead, Client Success, you will act as a pivotal individual contributor driving the ... Direct experience within the digital media landscape, specifically with platform-based execution.

Epsilon

Associate, Client Success

Chicago, IL · On-site

Overview As an Associate, Client Success, you will play a key role in supporting the coordination ... Contribute to the execution of data-driven direct marketing campaigns, including preparation of ...

Rise25

Client Success Manager

Chicago, IL · Remote

Rise25 is looking for a Client Success Manager to be the primary client contact with Rise25 clients ... Direct experience in building client relationships, establishing project strategy and deliverables ...

Renalogic

Client Success Manager (Remote)

Chicago, IL · Remote

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

next page

Showing results 1-20

All JobsClient Success JobsDirector Client Success JobsDirector Client Success Jobs in Chicago, IL

Director Client Success information

See Chicago, IL salary details

$39.7K

$125.1K

$184.4K

How much do director client success jobs pay per year?

As of Aug 25, 2026, the average yearly pay for director client success in Chicago, IL is $125,096.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,400.00 and $149,900.00 per year, depending on experience, location, and employer.

What is the difference between Director Client Success vs Customer Success Manager?

AspectDirector Client SuccessCustomer Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and ensures overall client satisfaction at a strategic level.Manages individual client accounts, provides support, onboarding, and ensures client retention on a day-to-day basis.
Required CredentialsBachelor's degree, experience in client success, leadership skills, and often industry-specific certifications.Bachelor's degree, experience in customer service or success, strong communication skills.
Work EnvironmentLeadership role within a team, often in an office setting, collaborating with sales, marketing, and product teams.Client-facing role, working directly with customers, often in an office or remote setting.

The main difference between a Director Client Success and a Customer Success Manager lies in scope and responsibility. The Director focuses on strategic oversight and team management, while the Customer Success Manager handles individual client relationships. Both roles require relevant experience and industry knowledge, but the Director role involves higher-level planning and leadership.

What are the most commonly searched types of Client Success jobs in Chicago, IL?

The most popular types of Client Success jobs in Chicago, IL are:

What are popular job titles related to Director Client Success jobs in Chicago, IL?

For Director Client Success jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Director Client Success jobs in Chicago, IL look for?

The top searched job categories for Director Client Success jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Director Client Success jobs?

Cities near Chicago, IL with the most Director Client Success job openings:

Director Client Success jobs near you
Infographic showing various Director Client Success job openings in Chicago, IL as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $125,096 per year, or $60.1 per hour.

Client Success Manager

Aero Payments, Inc.

Chicago, IL • On-site

Full-time

Re-posted 11 days ago

Job description


Reports to: Director, Head of Client Success & Strategic Partnership InitiativesEffective Date: 5.16.2022
JobSummary:
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business' revenue growth.
Duties/Responsibilities:
AeroPay's ideal candidate is relationship-focused and technology-oriented-and has a strong aptitude for how technical software (API) technologies work and integrate-which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated-learner, team-player, professional, and is
well-organized to multi-task different issues at a time across assigned accounts.
• Own overall relationships with AeroPay merchants (dispensaries), and provide exceptional account management to ensure their ongoing business and relationship success
• Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams inlarge and medium sized accounts-many of which may be located in a specific time zone
• This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to effectively address any client concerns
• Provide training for new merchants and their staff members; provide technical support on an as-needed basis
• Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
• Be responsive to supporting your clients' customers, as they have questions about AeroPay - Increase customer adoption, ensuring retention, and overseeing holistic customer satisfaction
• Collaborate with Sales, Marketing, Customer Care and Product

Apply