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Client Success Associate Jobs in Chicago, IL (NOW HIRING)

Arrive Logistics

Client Success Associate

Chicago, IL · On-site

$25/hr

As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$53K - $60K/yr

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... Strongly preferred minimum of two year of business-to-business (B2B) client/customer service ...

Wolters Kluwer

Customer Success Associate

Chicago, IL · On-site

$34K - $57K/yr

The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services ... Schedule and lead client meetings to discuss ongoing projects, as needed * Ensure that the ...

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Client Success Associate information

See Chicago, IL salary details

$19.1K

$54.6K

$95.8K

How much do client success associate jobs pay per year?

As of Jul 25, 2026, the average yearly pay for client success associate in Chicago, IL is $54,588.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $67,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate, and why are they important?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Chicago, IL? The most popular types of Client Success jobs in Chicago, IL are:
What are popular job titles related to Client Success Associate jobs in Chicago, IL? For Client Success Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Client Success Associate jobs in Chicago, IL look for? The top searched job categories for Client Success Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Client Success Associate jobs? Cities near Chicago, IL with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $54,588 per year, or $26.2 per hour.
Client Success Associate (Chicago-based)

Client Success Associate (Chicago-based)

seoClarity

Chicago, IL • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description


seoClarity is seeking a Client Success Associate (Chicago-Based) to join our growing organization and develop into a trusted partner supporting enterprise-level client relationships, onboarding initiatives, and platform adoption strategies. This is an ideal opportunity for someone early in their career who is eager to build expertise across customer success, SaaS technology, digital marketing, analytics, and enterprise SEO consulting. Through hands-on training, mentorship, and exposure to multiple departments, you will gain a strong understanding of how enterprise organizations leverage data, search intelligence, and digital strategy to drive business growth.
If you are naturally curious, analytical, collaborative, and excited to learn within a fast-moving technology environment, this role will provide exceptional exposure and long-term growth potential!
Client Success Associate (Chicago-based) Perks & Benefits
  • Competitive Compensation - base salary range from $50,000 to $55,000 (not a commission-driven role).
  • Robust Benefits Package - a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
  • Perks That Support You - a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
  • Snack & Beverage Fuel - a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
  • In-Office, Hybrid Schedule by Design: - our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE

    • Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
    • On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
    • Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
    • Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
    • Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.

Client Success Associate (Chicago-based) Requirements
  • 1+ years of experience within a Client Success, Customer Success, Account Management, Client Services, Customer Support, SaaS, digital marketing, or other client-facing professional environment strongly preferred.
  • Experience presenting information within team settings, training environments, or client-facing discussions.
  • Strong analytical mindset with interest in enterprise SaaS technology, digital marketing, search behavior, analytics, customer success, or SEO environments.
  • Strong verbal and written communication skills with the ability to communicate professionally and confidently across internal teams and client-facing environments.
  • Strong organizational and time management skills with the ability to manage multiple priorities, deadlines, and follow-through effectively.
  • Proficiency within Microsoft Office and ability to learn new technologies, systems, and business concepts quickly within a fast-moving environment.
  • Comfort operating within collaborative, client-facing, and cross-functional business environments.
  • Strong problem-solving skills, attention to detail, and willingness to take initiative.
  • Demonstrated curiosity, coachability, accountability, and enthusiasm for continuous learning and professional growth.

Client Success Associate (Chicago-based) Responsibilities
  • Participate in hands-on onboarding, training, and mentorship programs to develop expertise across seoClarity's platform, services, operational processes, and enterprise client environment.
  • Shadow and collaborate with teams across Client Success, Technical Services, Product, Marketing, Sales, and Value Enablement to understand the full enterprise client lifecycle and broader SaaS business operations.
  • Develop a strong understanding of the Client Journey, including onboarding milestones, platform adoption, training strategies, retention initiatives, and long-term client success outcomes.
  • Attend and actively participate in client calls, onboarding sessions, platform demonstrations, training meetings, and internal strategy discussions alongside Client Success Managers and cross-functional teams.
  • Support onboarding initiatives and platform adoption efforts by assisting with client communication, documentation, follow-up items, reporting preparation, and organizational support activities.
  • Build and maintain strong professional relationships with internal teams and client stakeholders through responsiveness, organization, and proactive communication.
  • Assist with preparing client-facing materials, meeting recaps, reporting insights, and ongoing account documentation to support successful client engagement and operational consistency.
  • Develop familiarity with enterprise SEO concepts, search performance metrics, analytics reporting, and digital marketing strategy through hands-on exposure and mentorship.
  • Gain exposure to consultative client partnership strategies, SaaS retention initiatives, enterprise relationship management, and customer success best practices.
  • Contribute to a collaborative, team-oriented environment focused on learning, continuous improvement, and delivering meaningful client impact.

Requirements
About Us
seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics, and our technology platform and services help the world's best and biggest brands optimize their website content so they can be found online and connect to their customers. seoClarity sits at the center of how leading global brands win in SEO, AEO, and AI-driven search. As search behavior continues to evolve across Google, AI Overviews, chatbots, answer engines, and emerging discovery channels, enterprise organizations need more than data. They need clarity, strategy, automation, and trusted intelligence that helps them act.
Diversity, Equity, and Inclusion
At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes, and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.
At seoClarity, employment is based solely on an individual's merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.
Equal Opportunity Employer
seoClarity is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

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