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Digital Client Success Manager Jobs (NOW HIRING)

KEYSTONE CPAS LLC

Client Success Manager

Reno, NV · On-site

Description Client Success Manager (CSM) Location: Reno, NV (Onsite) Reports To: Director of Operations Role Summary The Client Success Manager (CSM) is responsible for owning the client journey from ...

Nexus IT, Inc

Client Success Manager

Salt Lake City, UT · On-site

$80K - $104K/yr

Client Success Manager Location: Salt Lake City, UT Department: Client Success Team Reports To: Front Line Service POD Team Lead (TL) Salary/Pay: $80K - $104K / Year - Commensurate with experience ...

Capital City Press

Client Success Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title : Client Success Manager Department : Advertising (Display and Classified) Reports to ... Communicate with digital marketing vendor partners to place digital marketing campaigns * Create ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

... paper and digital solutions that support registrar teams and improve the student and graduate ... We are seeking a senior-level Client Success Manager to support complex client relationships, lead ...

Digital Direction

Telecom Client Success Manager

We are seeking a skilled and experienced Telecom Client Success Manager to join our team. The successful candidate will be responsible for maintaining a positive relationship with our telecom ...

Capital City Press

Client Success Manager

New Orleans, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title : Client Success Manager Department : Advertising (Display and Classified) Reports to ... Communicate with digital marketing vendor partners to place digital marketing campaigns * Create ...

Randall Reilly

Client Success Manager

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Success Manager is responsible for managing a portfolio of RigDig customers and driving customer retention, growth, adoption, and long-term success within an assigned book of business. A ...

DebtBlue LLC

Client Success Manager

Richardson, TX · On-site

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...

ProPayHR

Client Success Manager

Evanston, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Client Success Manager at ProPay HR, you play a critical role in the continued growth of our Business by ensuring the success and satisfaction of our clients. We support clients with critical ...

The New York Times

Client Success Manager

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Client Success Manager you will act in an internal and client-facing role, and will be ... Lead workflow of pre- and post-digital and print ad campaigns, working on behalf of sales with ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the climate crisis by supporting our mission of building the utility of the future. Role Responsibilities ...

Tribune Media

Client Success Manager

Irving, TX

$48K - $58K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest ... Digital media campaign experience required; prior client-facing experience preferred. Agency or ...

Tiny Spoon Chef, Inc

Client Success Manager

Phoenix, AZ

$50K - $54K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A team of Client Success Managers who make sure our client experience is nothing short of extraordinary. You will work closely with our culinary team to identify client needs, provide exceptional ...

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Digital Client Success Manager information

See salary details

$14.5K

$92.9K

$164K

How much do digital client success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for digital client success manager in the United States is $92,919.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,500.00 and $114,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.
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Digital Client Success Manager jobs near you
Infographic showing various Digital Client Success Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 79% In-person, and 21% Remote job distribution, with an average salary of $92,919 per year, or $44.7 per hour.

Client Success Manager

Larkin Benefit Administrators

San Francisco, CA

Full-time

Posted 2 days ago

New

Job description

Job Title

Client Success Manager

Reports To

Senior Client Success Manager

FLSA Status

Exempt

The Company

We are a highly experienced and successful leave and disability claims company. The Larkin Company prides itself on providing a personal touch. With a forward-thinking, modern and creative approach, we take strong pride in the exceptional service that we provide to our clients and their employees. What makes us unique is the combination of our expert knowledge in the fields of leave and interactive process administration, and disability management, coupled with our personal, friendly, supportive, and professional approach to customer service. Providing an excellent customer experience is not only a continuous goal of ours at The Larkin Company, but it is something that we continuously achieve; evidenced in the feedback that we receive from our clients and their employees. Our customer focus does not originate from a feeling that "we must provide good service

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