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Digital Client Success Manager Jobs in Missouri (NOW HIRING)

Cure8

Client Success Manager

California, MO · On-site

$70 - $105/hr

Client Success Manager (CSM) Location: LA (Onsite) About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution ...

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All JobsDigital Client Success JobsDigital Client Success Manager JobsDigital Client Success Manager Jobs in Missouri

Digital Client Success Manager information

See Missouri salary details

$13.6K

$87.2K

$153.8K

How much do digital client success manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for digital client success manager in Missouri is $87,159.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $107,400.00 per year, depending on experience, location, and employer.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

What are popular job titles related to Digital Client Success Manager jobs in Missouri?

For Digital Client Success Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Digital Client Success Manager jobs in Missouri look for?

The top searched job categories for Digital Client Success Manager jobs in Missouri are:

What cities in Missouri are hiring for Digital Client Success Manager jobs?

Cities in Missouri with the most Digital Client Success Manager job openings:

Digital Client Success Manager jobs near you
Infographic showing various Digital Client Success Manager job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $87,159 per year, or $41.9 per hour.

Client Success Manager

Cure8

California, MO • On-site

$70 - $105/hr

Other

Posted yesterday

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Job description

Position: Client Success Manager (CSM)

Location: LA (Onsite)

About: Cure8 is a leading Managed IT service provider for the cannabis industry. We support dispensaries, cultivation, manufacturing, distribution, and multi-state operators. Our services include POS, inventory, compliance, cybersecurity, cloud, and security solutions. We provide reliable, secure technology solutions tailored to your cannabis business.

Job Description: A Client Success Manager (CSM) is responsible for building strong client relationships, ensuring successful product/service adoption, reducing churn, and identifying opportunities for account growth.

Key Job Roles & Responsibilities
  • Manage relationships with assigned US clients and serve as their primary point of contact.
  • Understand client goals, challenges, expectations, and business needs.
  • Lead client onboarding, implementation, and regular business reviews.
  • Monitor customer satisfaction, engagement, retention, and churn risks.
  • Drive product/service adoption through demos, training, and guidance.
  • Handle client queries, complaints, and escalations through resolution.
  • Identify upselling, cross-selling, renewal, and account expansion opportunities.
  • Communicate professionally with clients via email, phone, Zoom, and Teams.
  • Track KPIs such as CSAT, NPS, retention, adoption, and revenue growth.
  • Maintain accurate client data and updates in CRM/customer-success platforms.
  • Collaborate with Sales, Product, Support, Marketing, Finance, and Operations teams.
  • Support US clients across different time zones while maintaining professional responsiveness.
Common Skills Required
  • Excellent English communication and interpersonal skills
  • Client relationship management
  • Account management
  • Problem-solving and conflict resolution
  • Presentation and negotiation skills
  • CRM experience such as Salesforce, HubSpot, or Zoho
  • Customer-success tools such as Gainsight or similar platforms
  • Data analysis and reporting
  • Time management and organization
  • Upselling/cross-selling awareness
  • Ability to work with US clients and teams
  • Strong business and customer-service mindset
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