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Entry Level Customer Success Manager Jobs in Missouri

Wolters Kluwer

Customer Success Manager

Clayton, MO · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Clayton, MO · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Clayton, MO · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Alitec Pte Ltd

Customer Success Manager

California, MO · On-site

$60 - $80/hr

Customer Success Managers * Key Account Managers What's great in the job? * Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter ...

Tensec

Customer Success Manager

California, MO · On-site

$125 - $150/hr

As a Customer Success Manager at Orchard Robotics, you'll leverage your skills in customer success, communication, and problem-solving to help our customers succeed using cutting-edge ag-tech. You'll ...

Cobb Technologies

Customer Success Manager

Glenallen, MO · On-site

$60 - $80/hr

Cobb Technologies is seeking a motivated and detail-oriented Customer Success Manager to serve as the primary point of contact for an assigned group of business customers. This position plays a vital ...

Odoo

Customer Success Manager, Indirect

California, MO · On-site

$60 - $80/hr

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

Odoo S.A

Customer Success Manager, Indirect

California, MO · On-site

$60 - $80/hr

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

Odoo

Customer Success Manager, Direct

California, MO · On-site

$60 - $80/hr

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

INDAWS

Customer Success Manager, Indirect

California, MO · On-site

$60 - $80/hr

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Missouri

Entry Level Customer Success Manager information

See Missouri salary details

$30.5K

$77.9K

$131.3K

How much do entry level customer success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for entry level customer success manager in Missouri is $77,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,900.00 per year, depending on experience, location, and employer.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

How to get hired as an entry level customer success manager?

To get hired as an entry-level customer success manager, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant internships, certifications in customer service or product management, and a basic understanding of the company's industry can improve chances. Entry-level roles often require a bachelor's degree and the ability to work collaboratively in a team environment.

What are the most commonly searched types of Customer Success Manager jobs in Missouri?

The most popular types of Customer Success Manager jobs in Missouri are:

What are popular job titles related to Entry Level Customer Success Manager jobs in Missouri?

For Entry Level Customer Success Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager jobs in Missouri look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Customer Success Manager jobs?

Cities in Missouri with the most Entry Level Customer Success Manager job openings:

Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Missouri as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $77,915 per year, or $37.5 per hour.

Customer Success Manager

Digital Monitoring Products

Springfield, MO • On-site

Full-time

Posted 12 days ago

Job description

Description
The Customer Success Manager is responsible for strengthening customer relationships, improving account health, and driving growth within our existing customer base. This role leads the inside sales and customer outreach teams while identifying cross-selling, upselling, and lead-generation opportunities. The Customer Success Manager will also support customer onboarding, coordinate support and training needs, and manage and grow designated house accounts. Success requires a customer-first mindset, strong leadership and communication skills, and the ability to balance exceptional customer experiences with measurable business results.
Necessary Qualifications
  • 2+ years of experience managing, supervising, or leading customer service, customer success, sales, or related teams.
  • Demonstrated experience in customer service, customer success, account management, or a customer-facing role.
  • Strong understanding of customer relationship management and the ability to build long-term relationships with B2B customers.
  • Demonstrated ability to identify customer needs and translate those needs into solutions and business opportunities.
  • Experience coaching, developing, and holding team members accountable for performance.
  • Strong communication, interpersonal, and problem-solving skills.
  • Highly organized and able to effectively manage competing priorities across customers, team members, and internal stakeholders.
  • Comfortable working with performance metrics and using data to evaluate results and make decisions.
  • Ability to balance a strong customer-first approach with measurable business and team objectives.
  • Ability to remain calm and professional in pressure situations.

Preferred Qualifications
  • Experience in the security industry, particularly working with security dealers, integrators, distributors, or other channel partners.
  • Experience with inside sales, customer outreach, lead generation, or account expansion.
  • Experience identifying and executing cross-selling and upselling opportunities.
  • Experience developing Voice of Customer programs, customer health metrics, or customer satisfaction initiatives.

Typical Duties and Responsibilities
  1. Lead, manage, coach, and develop the inside sales and customer outreach teams, including setting goals, monitoring performance, and providing ongoing feedback.
  2. Establish and track customer account health, engagement, satisfaction, and Voice of Customer (VOC) metrics.
  3. Build and maintain strong relationships with security dealers and integrators while proactively identifying and addressing customer needs.
  4. Identify and execute cross-selling and upselling opportunities to grow existing customer relationships and business.
  5. Develop leads and sales opportunities from existing customers and support inside sales initiatives.
  6. Manage and grow designated house accounts through proactive engagement, relationship building, and identification of new business opportunities.
  7. Support new customer onboarding and coordinate customer support, technical assistance, and training as needed.
  8. Develop and improve customer outreach, account management, and inside sales processes to increase engagement and effectiveness.
  9. Analyze customer and team performance data, identify trends and opportunities, and communicate results and recommendations to leadership.
  10. Serve as a customer advocate while balancing customer needs with company objectives and measurable performance goals.
  11. Observe company policies and continuously strive to identify processes that improve efficiency while maintaining conformance to requirements.
  12. Complete additional projects as needed.

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