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Entry Level Customer Success Manager Jobs in Missouri

Tierpoint

Customer Success Manager

Saint Louis, MO · On-site

$83K - $133K/yr

Customer Success Manager Job Locations US ID 2026-2997 Category Sales Department 930 - Sales: Sales Operations Type Regular Full-Time Overview As a Customer Success Manager at TierPoint, you'll own ...

DriveCentric, Inc.

Customer Success Manager

Saint Louis, MO

$60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

DriveCentric is a premier customer relationship management (CRM) software company connecting ... No prior experience needed--we provide comprehensive training to ensure your success Salary ...

SHI GmbH

Customer Success Manager - VMware

Jefferson City, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

Linxup

Customer Success Specialist

Chesterfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

ABOUT THE POSITION We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our ...

Linxup

Customer Success Specialist

Chesterfield, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

ABOUT THE POSITION We are currently looking to hire a Customer Success Specialist who is focused on building relationships and managing a book of business including some of our largest customers. Our ...

Wolters Kluwer

Customer Success Associate

Clayton, MO

$33K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$33K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Clayton, MO

$33K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer N.V.

Customer Success Associate

Clayton, MO · On-site

$33K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are currently seeking dynamic Customer Success Associates to join our growing teams across the ... CT Corporation is the global leader of legal entity management, corporate compliance and due ...

Wolters Kluwer

Customer Success Associate

Clayton, MO

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the relationship and fulfillment of work for anywhere between 5-150 clients (varies based on required communication as well as volume of BL work) * Establish, maintain and develop the ...

Wolters Kluwer

Customer Success Associate

Clayton, MO

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the relationship and fulfillment of work for anywhere between 5-150 clients (varies based on required communication as well as volume of BL work) * Establish, maintain and develop the ...

Wolters Kluwer

Customer Success Associate

Saint Louis, MO · On-site

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the relationship and fulfillment of work for anywhere between 5-150 clients (varies based on required communication as well as volume of BL work) * Establish, maintain and develop the ...

Wolters Kluwer N.V.

Customer Success Associate

Clayton, MO · On-site

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the relationship and fulfillment of work for anywhere between 5-150 clients (varies based on required communication as well as volume of BL work) * Establish, maintain and develop the ...

Wolters Kluwer

Customer Success Associate

Clayton, MO · On-site

$34K - $57K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage the relationship and fulfillment of work for anywhere between 5-150 clients (varies based on required communication as well as volume of BL work) * Establish, maintain and develop the ...

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All JobsCustomer Success JobsEntry Level Customer Success Manager JobsEntry Level Customer Success Manager Jobs in Missouri

Entry Level Customer Success Manager information

See Missouri salary details

$30.5K

$77.9K

$131.3K

How much do entry level customer success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for entry level customer success manager in Missouri is $77,915.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,900.00 per year, depending on experience, location, and employer.

What are some common challenges entry level customer success managers face when starting out, and how can they overcome them?

Entry Level Customer Success Managers often face challenges such as learning to manage multiple client accounts, understanding diverse customer needs, and navigating internal processes. Building strong relationships with both customers and cross-functional teams is key to success. New managers can overcome these challenges by proactively seeking mentorship, utilizing available customer success tools, and regularly communicating with both clients and internal stakeholders. Developing strong organizational and time management skills also helps in balancing the workload and ensuring customer satisfaction.

What is an entry level customer success manager?

An Entry Level Customer Success Manager is a professional who helps new and existing customers get the most value from a company's products or services. They typically handle onboarding, answer customer questions, and provide ongoing support to ensure customer satisfaction. Their goal is to build strong relationships with clients, address issues promptly, and help customers achieve their desired outcomes. This entry-level role is a great starting point for those interested in customer service and relationship management, often providing training and career growth opportunities.

What is the difference between Entry Level Customer Success Manager vs Customer Support Specialist?

AspectEntry Level Customer Success ManagerCustomer Support Specialist
Required CredentialsBachelor's degree often preferred; some certifications in customer success or CRM toolsHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentProactive engagement with clients, managing accounts, and ensuring satisfactionReactive support, troubleshooting, and resolving customer issues
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on customer retentionCommon across retail, telecom, and tech sectors for technical support roles

While both roles involve customer interaction, an Entry Level Customer Success Manager focuses on proactive account management and customer retention, whereas a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. The CSM role often requires a broader understanding of customer needs and strategic engagement, making it more relationship-oriented.

What are the key skills and qualifications needed to thrive as an entry level customer success manager?

To thrive as an Entry Level Customer Success Manager, you need a foundation in customer relationship management, problem-solving, and a bachelor's degree in business or a related field is often preferred. Familiarity with CRM software like Salesforce or HubSpot and basic data analysis tools is typically required. Strong communication, active listening, and a proactive approach to customer needs set standout candidates apart. These skills are crucial to building client trust, ensuring customer satisfaction, and driving long-term business growth.

How to become an entry level customer success manager with no experience?

To become an entry-level customer success manager, focus on developing strong communication and problem-solving skills, and gain familiarity with customer relationship management (CRM) tools. Relevant experience can be gained through internships, volunteering, or entry-level roles in customer service, and obtaining certifications like Customer Success Manager (CSM) can enhance your qualifications.

What are the most commonly searched types of Customer Success Manager jobs in Missouri?

The most popular types of Customer Success Manager jobs in Missouri are:

What are popular job titles related to Entry Level Customer Success Manager jobs in Missouri?

For Entry Level Customer Success Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Success Manager jobs in Missouri look for?

The top searched job categories for Entry Level Customer Success Manager jobs in Missouri are:

Entry Level Customer Success Manager jobs near you
Infographic showing various Entry Level Customer Success Manager job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $77,915 per year, or $37.5 per hour.

Customer Success Manager

Tierpoint

Saint Louis, MO • On-site

$83K - $133K/yr

Other

This job post has expired today. Applications are no longer accepted.

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

165th of 224 rated it services

Job description


Customer Success Manager
Job Locations
US
ID
2026-2997
Category
Sales
Department
930 - Sales: Sales Operations
Type
Regular Full-Time
Overview

As a Customer Success Manager at TierPoint, you'll own the renewal experience for a portfolio of approximately ~500 customer accounts across the United States. You'll spend 70% of your time conducting consultative renewal reviews with customers who opt in for contract assessments, working alongside Solutions Engineers to help them optimize their data center, security, and managed services investments. The remaining 30% of your time, you'll contribute to email campaigns and digital outreach that drive customer opt-ins.

This is a revenue-generating role with quota and variable compensation tied directly to Gross Revenue Retention (GRR).

Responsibilities
    Lead consultative renewal review meetings with customers, helping them understand their contracts and optimize for the next cycle
  • Partner with Solutions Engineering on complex technical renewals, expansion conversations, and risk escalation
  • Manage approximately 165 renewals annually, converting opt-ins into successful renewals
  • Consult on contract optimization by reviewing usage, identifying rightsizing opportunities, and ensuring maximum value
  • Contribute to scaled email campaigns that drive customer opt-ins for renewal reviews
  • Track opt-in rates, renewal conversion, GRR performance, and campaign effectiveness
  • Navigate pricing discussions, contract terms, and renewal objections with confidence
  • Identify expansion opportunities and orchestrate internal resources to pursue them

What Success Looks Like

  • Gross Revenue Retention: You consistently hit or exceed GRR targets through consultative engagement and strategic contract optimization
  • Opt-In Conversion: You convert opt-ins into productive conversations that drive retention
  • Customer Confidence: Customers leave renewal meetings feeling informed and valued, seeing you as a trusted advisor
  • Campaign Contribution: You actively improve email campaigns and outreach strategies, helping optimize opt-in rates
  • Smart Orchestration: You know when to involve others, delegating non-renewal issues to the right teams so you stay focused on retention
Qualifications
  • Bachelor's Degree (or equivalent work experience)
  • 2+ years in renewals, account management, or customer success in B2B technology services or SaaS
  • Proven track record of hitting retention or renewal targets
  • Consultative sales or customer engagement experience leading conversations about contracts, pricing, and value
  • Financial and contract literacy to review agreements, understand pricing, and discuss terms confidently
  • Strong analytical skills using data to prioritize, identify risk, and measure impact
  • Excellent communication skills for explaining complex terms and building trust with customers
  • Experience with Salesforce or similar CRM platforms
  • Collaborative mindset working across Solutions Engineering, sales, and support teams
  • Proficiency in MS Office Suite and Windows-based applications

Preferred Experience

  • Experience in data center, managed services, infrastructure, or IT security industries
  • Familiarity with HubSpot or marketing automation platforms
  • Familiarity with ServiceNow or similar ITSM platforms
  • Technical aptitude or curiosity about infrastructure, cloud, and enterprise IT environments

Working Conditions

  • Home or Office based depending on location
  • Travel to corporate, regional markets, and opportunity specific travel, as required

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $83,000.00 - $133,000.00

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