Our partner is looking for a Customer Success Manager based in Netherlands. We are looking for a customer-focused professional to help organizations maximize the value of a modern SaaS platform ...
Our partner is looking for a Customer Success Manager based in Netherlands. We are looking for a customer-focused professional to help organizations maximize the value of a modern SaaS platform ...
Our partner is looking for a Customer Success Manager based in Netherlands. This role offers the opportunity to build meaningful relationships with customers while helping them maximize the value of ...
Our partner is looking for a Customer Success Manager based in Netherlands. This role offers the opportunity to build meaningful relationships with customers while helping them maximize the value of ...
As a Customer Success Specialist, you will guide users through migration, onboarding, and training processes while helping them unlock the full value of a modern SaaS platform. Working closely with ...
As a Customer Success Specialist, you will guide users through migration, onboarding, and training processes while helping them unlock the full value of a modern SaaS platform. Working closely with ...
Our partner is looking for a Customer Success Engineer based in Netherlands. This is an exciting opportunity for a technically skilled customer-focused professional to act as a bridge between ...
Our partner is looking for a Customer Success Engineer based in Netherlands. This is an exciting opportunity for a technically skilled customer-focused professional to act as a bridge between ...
Customer Success Specialist
Chesterfield, MO · On-site
Our Customer Success team works with our most valued customers to engage them in using the licensed Linxup's telematics software solutions in their day to day operations of their business. This role ...
Customer Success Specialist
Chesterfield, MO · On-site
Our Customer Success team works with our most valued customers to engage them in using the licensed Linxup's telematics software solutions in their day to day operations of their business. This role ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Saint Louis, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Saint Louis, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Kansas City, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Kansas City, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Independence, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Independence, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Springfield, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Springfield, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Jefferson City, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Jefferson City, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Columbia, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
Columbia, MO · On-site
Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...
Customer Success Associate
$34K - $57K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
$34K - $57K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
$34K - $57K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
$34K - $57K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
$34K - $57K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Customer Success Associate
$34K - $57K/yr
As a Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on a more proactive role in ensuring ...
Weekend Customer Success information
What is the difference between Weekend Customer Success vs Weekend Customer Support?
| Aspect | Weekend Customer Success | Weekend Customer Support |
|---|---|---|
| Primary Focus | Building long-term client relationships and ensuring customer success | Providing technical assistance and resolving immediate customer issues |
| Required Skills | Communication, relationship management, product knowledge | Troubleshooting, technical knowledge, problem-solving |
| Work Environment | Proactive engagement, strategic planning | Reactive support, issue resolution |
| Common Certifications | Customer success certifications, CRM proficiency | Technical support certifications, product-specific training |
Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.
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Full-time
Re-posted 23 days ago
Job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in Netherlands.
We are looking for a customer-focused professional to help organizations maximize the value of a modern SaaS platform through strong relationships, strategic guidance, and proactive engagement.
In this role, you will own the customer journey from onboarding through long-term adoption, ensuring customers achieve measurable business outcomes.
You will act as a trusted advisor, partnering with clients to improve platform usage, satisfaction, retention, and growth opportunities.
The position combines relationship management, operational excellence, and strategic problem-solving in a fast-paced technology environment.
You will collaborate closely with Sales, Product, Support, Engineering, and Professional Services teams to deliver exceptional customer experiences.
This is an opportunity for a proactive and ownership-driven professional who enjoys building scalable customer success programs.
You will play a key role in strengthening customer partnerships and driving long-term business impact.
The Customer Success Manager will be responsible for managing customer relationships, increasing adoption, and ensuring clients achieve their desired business outcomes. This role requires a balance of strategic thinking, hands-on execution, and cross-functional collaboration to deliver exceptional customer experiences.
- Own the customer lifecycle from post-implementation onboarding through full platform adoption and ongoing success.
- Build strong relationships with key customer stakeholders, including operational teams, project leaders, and executive sponsors.
- Act as a strategic advisor by sharing best practices, driving engagement, and helping customers achieve measurable value.
- Develop customer success plans aligned with business objectives, adoption goals, and measurable outcomes.
- Lead regular customer meetings, executive check-ins, and business reviews to maintain alignment and engagement.
- Monitor customer health, adoption metrics, satisfaction levels, and renewal indicators.
- Identify potential risks and proactively implement solutions to improve customer experience.
- Manage escalations by coordinating with internal teams and ensuring timely issue resolution.
- Maintain scalable customer success processes, playbooks, and operational frameworks.
- Partner with Sales teams to identify expansion opportunities, support renewals, and contribute to account growth.
- Gather customer feedback and collaborate with Product teams to improve solutions and prioritize enhancements.
- Maintain accurate reporting on customer outcomes, retention, expansion opportunities, and success metrics.
The ideal candidate is an experienced Customer Success professional with a strong background in SaaS environments and a passion for building meaningful customer relationships. You should be comfortable managing enterprise accounts, solving complex challenges, and working collaboratively across multiple teams.
- 5+ years of experience in an enterprise SaaS Customer Success role.
- Proven experience managing multiple high-value customer accounts and driving adoption, satisfaction, and retention.
- Strong customer relationship management and problem-solving skills.
- Experience handling complex customer situations, escalations, change management, and user enablement.
- Ability to combine strategic planning with hands-on execution.
- Strong communication, presentation, and stakeholder management skills.
- Experience using customer management and collaboration tools such as HubSpot, Jira, and Confluence.
- Understanding of software development processes, product management, or product ownership is a plus.
- Experience working in a high-growth or early-stage technology company is preferred.
- Familiarity with the accounting industry or experience supporting accounting firms is strongly preferred.
- Strong analytical mindset with the ability to interpret customer data and identify improvement opportunities.
- Bachelor's degree or equivalent professional experience required.
- Proactive, resourceful, and ownership-oriented approach to customer success.
- Opportunity to join a fast-growing SaaS environment transforming how businesses operate.
- Remote-friendly working model with flexibility to support productivity and work-life balance.
- Competitive compensation package based on experience and location.
- Opportunity to work with innovative technology and a collaborative global team.
- Professional growth opportunities in a scaling organization.
- Exposure to strategic customer partnerships and enterprise SaaS operations.
- Inclusive workplace culture focused on equal opportunity and diverse perspectives.